Merchant's Tire & Auto Centers

★☆☆☆☆
  • 14814 Baltimore Ave

    Laurel, MD 20707

    Map & Directions
  • 301-725-7575

About Merchant's Tire & Auto Centers

Categories
  • Tires
  • Brake Repair
  • Oil Changes
  • Auto Body Paint & Repair
  • Automotive Repair
Details
  • Radiator Repair
  • Brake Repair
  • Oil Changes
Hours
M-Sa 7am-7pm, Su 9am-5pm

Automotive

Automotive
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If only you could give zero stars! I had the bad luck of having my car break down on a Saturday night. I took it to Merchant's Tire & Auto on Sunday morning minutes after they opened - ONLY BECAUSE they were open on a Sunday. It took them until mid-day on Monday to give me an estimate (if I had taken it to my regular repair facility when it opened on Monday I'd have had an estimate much earlier than that!). They didn't call me (although they claimed they did), I called THEM to get the estimate of $1500. They had annoyed me enough at that point that I had my husband pick up the car that evening and drive it across the street to my regular place - which treated us right, gave an estimate within 2 hours of opening the next day and they fixed it RIGHT for $962. Avoid Merchant's at all costs!

1
★☆☆☆☆

If only you could give zero stars! I had the bad luck of having my car break down on a Saturday night. I took it to Merchant's Tire & Auto on Sunday morning minutes after they opened - ONLY BECAUSE they were open on a Sunday. It took them until mid-day on Monday to give me an estimate (if I had taken it to my regular repair facility when it opened on Monday I'd have had an estimate much earlier than that!). They didn't call me (although they claimed they did), I called THEM to get the estimate of $1500. They had annoyed me enough at that point that I had my husband pick up the car that evening and drive it across the street to my regular place - which treated us right, gave an estimate within 2 hours of opening the next day and they fixed it RIGHT for $962. Avoid Merchant's at all costs!

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DO NOT take your car to them, unless you have a lot of money to spend fixing what they ruined. I took my car there to have a new battery put in. They boys they had working on it put the battery in backwards and blew every fuse in my car. They actually had to go to a nearby auto parts store and buy more fuses. Since then,I have had 4 sensors go bad and they are rather expensive to replace. SPREAD THE WORD !

1
★☆☆☆☆

DO NOT take your car to them, unless you have a lot of money to spend fixing what they ruined. I took my car there to have a new battery put in. They boys they had working on it put the battery in backwards and blew every fuse in my car. They actually had to go to a nearby auto parts store and buy more fuses. Since then,I have had 4 sensors go bad and they are rather expensive to replace. SPREAD THE WORD !

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