Zena's Day Spa

★★★★☆
  • 1014 N Charles St

    Baltimore, MD 21201

    Map & Directions
  • 410-783-1971

About Zena's Day Spa

Details
Hours
Sun 10am-3pm, Tue-Thu 10am-7pm, Fri 9am-7pm, Sat 9am-5pm

Personal Services

Personal Services
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I have been going to Zena's since I moved to Baltimore in August. I was a little nervous but read online reviews and found Elizabeth and seriously lucked out. She is quick and talks throughout the entire process (I'm in and out in like

3
★★★★★

I have been going to Zena's since I moved to Baltimore in August. I was a little nervous but read online reviews and found Elizabeth and seriously lucked out. She is quick and talks throughout the entire process (I'm in and out in like

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Im a client at Zena's in Mt. Vernon. Elizabeth waxes me and never double dips, even on eyebrows. This place Is FUN and professional!

3
★★★★★

Im a client at Zena's in Mt. Vernon. Elizabeth waxes me and never double dips, even on eyebrows. This place Is FUN and professional!

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I went for a brazilian. Elizabeth was nice and all, but towards the end I noticed she had been using the same wooden stick the entire time, dipping and re-dipping it into the wax. Every spa I've ever gone to has had a strict policy

3
★★★★★

I went for a brazilian. Elizabeth was nice and all, but towards the end I noticed she had been using the same wooden stick the entire time, dipping and re-dipping it into the wax. Every spa I've ever gone to has had a strict policy

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I went to Zena's for a brazilian wax. I was new to the area and to the salon. I had my appointment with Elizabeth and she made me feel comfortable, was chatty and fun, and did a great wax job! I would go back YES!

3
★★★★★

I went to Zena's for a brazilian wax. I was new to the area and to the salon. I had my appointment with Elizabeth and she made me feel comfortable, was chatty and fun, and did a great wax job! I would go back YES!

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I went to Zena's in Mount Washington to get a routing waxing. I was given an appointment with Elizabeth. She was very professional, polite and made me feel at ease.

3
★★★★★

I went to Zena's in Mount Washington to get a routing waxing. I was given an appointment with Elizabeth. She was very professional, polite and made me feel at ease.

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I recently went to Zena's in Mount Vernon for a facial. I was a bit apprehensive because I was asked to take my top off, but it was well worth it. The lady who gave me the facial is named Yuliya. She is extremely professional, polite and knows what she is doing, not only did she give me an amazing facial, I got a great paraffin treatment for my hands, a deep facial mask and the icing on the cake, a mini massage with hot stones that blew my mind. When she was done, I could barely feel my legs, I was so relaxed and calm, that I felt revived, that part didn't last long, when I went to pay I came up against the worst receptionist ever. This chick must be completely retarded. She asked me several times how much it was after she was told several times by Yuliya what the price was, I felt like what a waste of a great facial, to have it destroyed by this idiot, when I tried to leave a cash tip, she told me, that I should have put it on my credit card before she rang it through, I was ready to ring something and it was her neck. The facial and mini massage were fabulous, receptionist Ter-a-ble was a nightmare, some people should not be allowed to work with the public. I recommend Yuliya, the receptionist not so much!

2
★★★★★

I recently went to Zena's in Mount Vernon for a facial. I was a bit apprehensive because I was asked to take my top off, but it was well worth it. The lady who gave me the facial is named Yuliya. She is extremely professional, polite and knows what she is doing, not only did she give me an amazing facial, I got a great paraffin treatment for my hands, a deep facial mask and the icing on the cake, a mini massage with hot stones that blew my mind. When she was done, I could barely feel my legs, I was so relaxed and calm, that I felt revived, that part didn't last long, when I went to pay I came up against the worst receptionist ever. This chick must be completely retarded. She asked me several times how much it was after she was told several times by Yuliya what the price was, I felt like what a waste of a great facial, to have it destroyed by this idiot, when I tried to leave a cash tip, she told me, that I should have put it on my credit card before she rang it through, I was ready to ring something and it was her neck. The facial and mini massage were fabulous, receptionist Ter-a-ble was a nightmare, some people should not be allowed to work with the public. I recommend Yuliya, the receptionist not so much!

Pros: 5 stars for my facial, but,

Cons: the receptionist is retarded

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Friend me on facebook. I really enjoy hair. I have spent a good 8 years at Zenas. I have loads of education and im now trying to change my habits in coloring techniques in color application and Highlighting applications give me a try, You will recieve a first time discount when you mention this ad. Please Friend me on facebook to see some of my work and please mention the citysearch ad when your friending me. Thank you have a great day!

2
★★★★★

Friend me on facebook. I really enjoy hair. I have spent a good 8 years at Zenas. I have loads of education and im now trying to change my habits in coloring techniques in color application and Highlighting applications give me a try, You will recieve a first time discount when you mention this ad. Please Friend me on facebook to see some of my work and please mention the citysearch ad when your friending me. Thank you have a great day!

Pros: very patient, courtious and enjoys hair

Cons: dislikes mean people

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I have read all the reviews for Zena's and I can only imagine the people with negative reviews either had a fluke experience, are miserable hard to please people or just don't understand certain things about businesses providing personal services. I heard rave reviews from friends about Robert and Zena's, made appt. for haircut, got lost in the city and showed up 35+ minutes late. I was fully expecting to be told to reschedule (I would have totally deserved) but instead was pleasantly surprised by the fact that Robert and the staff were still very cordial and willing to work with me. Since I was so late, I needed to be flexible too. Robert is a busy man, with more appts than just mine. Why should my lateness affect the service he would provide to his other clients? He started my hair, we took a break so that he wouldnt be behind with his next client, then we resumed my hair and finished quickly. I have never had such a great haircut. by such a pleasant, entertaining and friendly person! I wanted to scream I was so giddy about my new cut! Hands down, I would reccomend Robert and Zena's to anyone who really wants great hair and great service. If you have had or do have a not so great experience there, maybe you should take a step back and realize maybe its you. This is a business, not YOUR personal glam squad. Oh, and not tipping....so low class. If you felt you were really given bad service you shouldve politely asked to speak to management or asked the stylist to correct what you believe was a mistake, but may have been miscommunication. With a better approach, you'd be surprised at the consideration you might recieve in return.

2
★★★★★

I have read all the reviews for Zena's and I can only imagine the people with negative reviews either had a fluke experience, are miserable hard to please people or just don't understand certain things about businesses providing personal services. I heard rave reviews from friends about Robert and Zena's, made appt. for haircut, got lost in the city and showed up 35+ minutes late. I was fully expecting to be told to reschedule (I would have totally deserved) but instead was pleasantly surprised by the fact that Robert and the staff were still very cordial and willing to work with me. Since I was so late, I needed to be flexible too. Robert is a busy man, with more appts than just mine. Why should my lateness affect the service he would provide to his other clients? He started my hair, we took a break so that he wouldnt be behind with his next client, then we resumed my hair and finished quickly. I have never had such a great haircut. by such a pleasant, entertaining and friendly person! I wanted to scream I was so giddy about my new cut! Hands down, I would reccomend Robert and Zena's to anyone who really wants great hair and great service. If you have had or do have a not so great experience there, maybe you should take a step back and realize maybe its you. This is a business, not YOUR personal glam squad. Oh, and not tipping....so low class. If you felt you were really given bad service you shouldve politely asked to speak to management or asked the stylist to correct what you believe was a mistake, but may have been miscommunication. With a better approach, you'd be surprised at the consideration you might recieve in return.

Pros: BEST haircut ever!

Cons: NONE

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Robert at Zena's has been doing my hair for about a year now and I absolutely love him! He is very knowledgeable and I always leave with fabulous hair. I can't even count how many different hair stylists I have gone to but none of them have given my fine hair the volume that Robert has. One of my favorite things about his cuts is that they are easy to style. You don't have to do much in the morning to make his cuts look great. He will really listen to what you want, but will also give you great suggestions if you ask. I have also seen him do beautiful things with all sorts of hair types. Overall, Robert does a wonderful job (with both cut and color) and is a lot of fun to be around!

2
★★★★★

Robert at Zena's has been doing my hair for about a year now and I absolutely love him! He is very knowledgeable and I always leave with fabulous hair. I can't even count how many different hair stylists I have gone to but none of them have given my fine hair the volume that Robert has. One of my favorite things about his cuts is that they are easy to style. You don't have to do much in the morning to make his cuts look great. He will really listen to what you want, but will also give you great suggestions if you ask. I have also seen him do beautiful things with all sorts of hair types. Overall, Robert does a wonderful job (with both cut and color) and is a lot of fun to be around!

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I'm sorry that Bray had a bad experience. I promise that it is not typical of this sqalon.

I've been going to Robert since 2002 and have never been disappointed. He is the only person I trust with my hair, and I have a LOT of it!

If I'm not sure what I want, he gives great suggestions. If I need advice or product suggestions, he gives me at least 3 that he loves.

I've sent numerous friends to him and have never had any complaints. As long as he is cutting hair, I will follow him wherever he goes <3

Thanks for the great hair, Robert!

2
★★★★★

I'm sorry that Bray had a bad experience. I promise that it is not typical of this sqalon.

I've been going to Robert since 2002 and have never been disappointed. He is the only person I trust with my hair, and I have a LOT of it!

If I'm not sure what I want, he gives great suggestions. If I need advice or product suggestions, he gives me at least 3 that he loves.

I've sent numerous friends to him and have never had any complaints. As long as he is cutting hair, I will follow him wherever he goes <3

Thanks for the great hair, Robert!

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I came on to citysearch to write a nice review for Robert at Zena's and I just read Bray's review. I am dumbfounded! I just left the salon with the best cut I have ever had IN MY LIFE! Robert was a couple minutes late but that was all forgotten the minute I saw the woman who he had just finished up with. Her hair looked fantastic! I knew I was about to get a great cut then. All I can say, is anyone who doesn't get what they want with Robert, isn't being clear about what they want in the first place. He did exactly what I asked and made it Hollywood fabulous to boot. The woman in the chair next to me getting color work, even asked if she could trade stylists. No joke! I walked back to my office after he cut my hair and EVERYONE has commented on how great my cut is and now they all want to go to Robert too. I would follow him anywhere!

2
★★★★★

I came on to citysearch to write a nice review for Robert at Zena's and I just read Bray's review. I am dumbfounded! I just left the salon with the best cut I have ever had IN MY LIFE! Robert was a couple minutes late but that was all forgotten the minute I saw the woman who he had just finished up with. Her hair looked fantastic! I knew I was about to get a great cut then. All I can say, is anyone who doesn't get what they want with Robert, isn't being clear about what they want in the first place. He did exactly what I asked and made it Hollywood fabulous to boot. The woman in the chair next to me getting color work, even asked if she could trade stylists. No joke! I walked back to my office after he cut my hair and EVERYONE has commented on how great my cut is and now they all want to go to Robert too. I would follow him anywhere!

Pros: Magic hands

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I have been to many places to get Brazilian's and decided to try Zena's as I heard some good things. I got an appointment for the next day, and saw Yulia, who did a perfect job. I then had her do my eyebrows (as I usually don't wax them) and my upper lip, both turned out great! I would definetly reccomend. Also, employees are all very friendly and the place itself is so cute!

5
★★★★★

I have been to many places to get Brazilian's and decided to try Zena's as I heard some good things. I got an appointment for the next day, and saw Yulia, who did a perfect job. I then had her do my eyebrows (as I usually don't wax them) and my upper lip, both turned out great! I would definetly reccomend. Also, employees are all very friendly and the place itself is so cute!

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Zena's is great. Based on a recommendation, I went to Robert Terry. I wanted to grow my hair out, and he, unlike anyone before, managed to give me an excellent cut...twice. He turned my mop into a rock star look. I'm very pleased. I've also noticed some thinning so I asked him some tips on how to slow down my hair loss. He was full of helpful tips and information. He's done his homework as well. He knows all the latest scientific information regarding hair loss, and was able to recommend me a great product. Aside from all that, a Zena's visit is great fun. You'll have some good laughs.

2
★★★★★

Zena's is great. Based on a recommendation, I went to Robert Terry. I wanted to grow my hair out, and he, unlike anyone before, managed to give me an excellent cut...twice. He turned my mop into a rock star look. I'm very pleased. I've also noticed some thinning so I asked him some tips on how to slow down my hair loss. He was full of helpful tips and information. He's done his homework as well. He knows all the latest scientific information regarding hair loss, and was able to recommend me a great product. Aside from all that, a Zena's visit is great fun. You'll have some good laughs.

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I have been going to Zena's for over 15 years. One word to explain the experience and services that you receive there-AWESOME! No matter where I have lived, I have always returned for the outstanding services. I have lived in AZ, AL, and now Falls Church, VA-I take the trip there every two weeks faithfully because it is well-worth the time and money! No they didn??t pay me to write this-I love Zena and Tommie-

5
★★★★★

I have been going to Zena's for over 15 years. One word to explain the experience and services that you receive there-AWESOME! No matter where I have lived, I have always returned for the outstanding services. I have lived in AZ, AL, and now Falls Church, VA-I take the trip there every two weeks faithfully because it is well-worth the time and money! No they didn??t pay me to write this-I love Zena and Tommie-

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Both my roomates and I recently started going to Zena's when we moved to Charles Village. We all use Jenny and have had nothing but fabulous hair cuts and colorings. Jenny is much more interested in taking the time with each client to make sure the job is done right instead of trying to jam in as many clients as possible in a day with sloppy and rushed performance. She listens to what it is you want and will make sure you get it!

2
★★★★★

Both my roomates and I recently started going to Zena's when we moved to Charles Village. We all use Jenny and have had nothing but fabulous hair cuts and colorings. Jenny is much more interested in taking the time with each client to make sure the job is done right instead of trying to jam in as many clients as possible in a day with sloppy and rushed performance. She listens to what it is you want and will make sure you get it!

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The service I had for a cut was fantastic yesterday! I called to make the appointment at 9:30 and got in by noon. My stylist was Tanya. I have a simple, short hairstyle, but she did not rush and took a full hour to shampoo, cut, and style it. I made an appointment to come back for highlights next weekend.

2
★★★★★

The service I had for a cut was fantastic yesterday! I called to make the appointment at 9:30 and got in by noon. My stylist was Tanya. I have a simple, short hairstyle, but she did not rush and took a full hour to shampoo, cut, and style it. I made an appointment to come back for highlights next weekend.

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I went in for what ended up being the worst brazilian wax ever. When I got home I realized she did a completely patchy job. It was so bad I actually went somewhere else and was rewaxed a few days later. Avoid this place at all costs- not worth the money!

1
★☆☆☆☆

I went in for what ended up being the worst brazilian wax ever. When I got home I realized she did a completely patchy job. It was so bad I actually went somewhere else and was rewaxed a few days later. Avoid this place at all costs- not worth the money!

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I went in for what ended up being the worst brazilian wax I've ever had by Juliette at Zena's. I came home to find she did a patchy job - it was so bad I actually went somewhere else a few days later and was rewaxed. Not worth the money at all!

0
★☆☆☆☆

I went in for what ended up being the worst brazilian wax I've ever had by Juliette at Zena's. I came home to find she did a patchy job - it was so bad I actually went somewhere else a few days later and was rewaxed. Not worth the money at all!

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I don't think of giving a pedicure as rocket science, but apparently it's too much for the folks at Zena's. I waited over half an hour for my scheduled appointment, and the "receptionist" was zero help. I finally walked out, disgusted. I would recommend that you go ANYwhere else.

1
★☆☆☆☆

I don't think of giving a pedicure as rocket science, but apparently it's too much for the folks at Zena's. I waited over half an hour for my scheduled appointment, and the "receptionist" was zero help. I finally walked out, disgusted. I would recommend that you go ANYwhere else.

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I was left to sit on an unattractive couch for over 30 minutes, despite the fact that I had a scheduled appointment. Rude, unprofessional, obviously disorganized receptionist. Don't waste your time.

0
★☆☆☆☆

I was left to sit on an unattractive couch for over 30 minutes, despite the fact that I had a scheduled appointment. Rude, unprofessional, obviously disorganized receptionist. Don't waste your time.

Pros: none that i could see

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If you want to keep your hair..dont go to Anthony at Zena's. I went in and wanted a certain style of which he said he didnt have time to do. Since when do you not give a client what they want?? I should have turned around right then, but i didnt. BIG MISTAKE! I told him just blow dry and trim my hair but KEEP ALL MY LENGHTH. Well i guess he was deaf cause he went crazy with the scrissors and easily cut my hair two inches. Then had the NERVE to get an attitude about me looking on the floor and my hair just lying there. It was horrible and I would never recommend anyone to go to him and I am SICK that he cut my hair off. I even asked him to trim my bangs and he didnt even touch them! I hated the experience and how my hair looks now. Now it will take forever to grow back and I didnt pay a DIME!

1
★☆☆☆☆

If you want to keep your hair..dont go to Anthony at Zena's. I went in and wanted a certain style of which he said he didnt have time to do. Since when do you not give a client what they want?? I should have turned around right then, but i didnt. BIG MISTAKE! I told him just blow dry and trim my hair but KEEP ALL MY LENGHTH. Well i guess he was deaf cause he went crazy with the scrissors and easily cut my hair two inches. Then had the NERVE to get an attitude about me looking on the floor and my hair just lying there. It was horrible and I would never recommend anyone to go to him and I am SICK that he cut my hair off. I even asked him to trim my bangs and he didnt even touch them! I hated the experience and how my hair looks now. Now it will take forever to grow back and I didnt pay a DIME!

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I just returned from a massage. I almost didn't go because of some of the comments. I'm glad I ignored them. The place is beautiful. The massage room was relaxing (dim lighting, soothing sounds). The sheets where warm and comfortable. Will return. I made the appt. at 1pm and got in at 2pm.

2
★★★★★

I just returned from a massage. I almost didn't go because of some of the comments. I'm glad I ignored them. The place is beautiful. The massage room was relaxing (dim lighting, soothing sounds). The sheets where warm and comfortable. Will return. I made the appt. at 1pm and got in at 2pm.

Pros: Very nice decor. Relaxing. Wonderful massage

Cons: I could hear the gym a little during my massage.

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Honestly the most painless, quick and clean brazialian wax I have ever had!!

I searched the net and saw Zena's had some great reviews so I gave it a try and I was not disappointed. Worth the money and worth the drive. I arrived about 40 mins early and they still took me right away :)

2
★★★★★

Honestly the most painless, quick and clean brazialian wax I have ever had!!

I searched the net and saw Zena's had some great reviews so I gave it a try and I was not disappointed. Worth the money and worth the drive. I arrived about 40 mins early and they still took me right away :)

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I've always been really picky about hair cuts- I have long brown hair and fear going to a salon looking okay and leaving with soccer mom hair. The taste level seemed up to par at Zena's- everyone was hip enough to understand a younger aesthetic, but also seemed rational and open minded enough to deliver to any age of client.
The guy who cut my hair, Ken, was fun and talented. I wound up with the perfect Finnola Hughes meets Pinky Tuscadero shag. I intend to go back to Ken again and again.
Also, the price of a cut was fairly reasonable. I didn't have any trouble with my appointment time, but it might have just been a slow night.
I didn't notice too many hair cut reference book sort of things, so I'd reccomend bringing in your own photos rather than intending to find one there.

2
★★★★★

I've always been really picky about hair cuts- I have long brown hair and fear going to a salon looking okay and leaving with soccer mom hair. The taste level seemed up to par at Zena's- everyone was hip enough to understand a younger aesthetic, but also seemed rational and open minded enough to deliver to any age of client.
The guy who cut my hair, Ken, was fun and talented. I wound up with the perfect Finnola Hughes meets Pinky Tuscadero shag. I intend to go back to Ken again and again.
Also, the price of a cut was fairly reasonable. I didn't have any trouble with my appointment time, but it might have just been a slow night.
I didn't notice too many hair cut reference book sort of things, so I'd reccomend bringing in your own photos rather than intending to find one there.

Pros: Talented staff, calm environment

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I tried to get a brazilian waxing there and had a horrible experience. I made an appointment for 10 am and when I got to the salon at 9:45 they told me they couldn't take me until noon. When I told the receptionist that my appointment was at 10, she said that she knew but they were all booked up for that time slot. They could only take three people and they had four waiting. Now, in my experience, having an appointment puts you at the front of the line, ahead of anyone who might be waiting, but apparently that's not the way things work at Zena's. An appointment means nothing to them. When I asked what the point of me making an appointment was, the receptionist told me that she had called me and left a message. She did not. I checked my cell phone and had no calls from them nor any voicemail messages. I'll never go back here again.

0
★☆☆☆☆

I tried to get a brazilian waxing there and had a horrible experience. I made an appointment for 10 am and when I got to the salon at 9:45 they told me they couldn't take me until noon. When I told the receptionist that my appointment was at 10, she said that she knew but they were all booked up for that time slot. They could only take three people and they had four waiting. Now, in my experience, having an appointment puts you at the front of the line, ahead of anyone who might be waiting, but apparently that's not the way things work at Zena's. An appointment means nothing to them. When I asked what the point of me making an appointment was, the receptionist told me that she had called me and left a message. She did not. I checked my cell phone and had no calls from them nor any voicemail messages. I'll never go back here again.

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I scheduled a midweek manicure and pedicure here for an early afternoon. I arrived on time, but had to wait nearly 30 minutes to be seen. I was not impressed with the salon itself...it was cramped and did not seem very clean. The manicurist was very nice, but she blew on my toenails and fingernails to dry them...gross! The mani/pedi themselves were bad...uneven cuticles, and they are chipping and peeling after less than a week. Although the staff was courteous, I am spending my mani/pedi money elsewhere!

1
★★☆☆☆

I scheduled a midweek manicure and pedicure here for an early afternoon. I arrived on time, but had to wait nearly 30 minutes to be seen. I was not impressed with the salon itself...it was cramped and did not seem very clean. The manicurist was very nice, but she blew on my toenails and fingernails to dry them...gross! The mani/pedi themselves were bad...uneven cuticles, and they are chipping and peeling after less than a week. Although the staff was courteous, I am spending my mani/pedi money elsewhere!

Pros: Convenient Mt. Vernon location, Courteous staff

Cons: Unclean, Poor manicures and pedicures, Appointment was late!

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I've been to Zena's a few times now. I feel that I have finally found an amazing stylist. Lisa cuts and colors my hair and she does a fantastic job. It's also so convenient because Lisa gives student discounts on Tuesdays and Wednesdays. Definitely comes in handy when you are in college and not working yet.

2
★★★★★

I've been to Zena's a few times now. I feel that I have finally found an amazing stylist. Lisa cuts and colors my hair and she does a fantastic job. It's also so convenient because Lisa gives student discounts on Tuesdays and Wednesdays. Definitely comes in handy when you are in college and not working yet.

Pros: friendly staff, clean, artistic, professional

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I've been to a few places around Baltimore for brazilian waxing, and Zena's is one of the better places. The waxer at Zena's was great--she was quick, relatively painless, and clean. She wasn't quite as thorough as other waxing I've had done, but overall, it was a good experience. I have gone back to her, and will continue to do so.

2
★★★★☆

I've been to a few places around Baltimore for brazilian waxing, and Zena's is one of the better places. The waxer at Zena's was great--she was quick, relatively painless, and clean. She wasn't quite as thorough as other waxing I've had done, but overall, it was a good experience. I have gone back to her, and will continue to do so.

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The review I read here about a pushy Zena, must have been referring to the owner of Zina's in Canton. Zena's Spa and Salon on Charles St. is only one level and the massage therapist, Jenn, is incredible. The massage is always designed specifically for her client, rather than following a protocal for each. Meaning, if you would prefer the whole hour to be concentrated on your upper body she will do so, but always ties the rest of the body in with compressions. She seems to intuitively hone in on areas of tension and stress and I always leave feeling like a new person.

2
★★★★★

The review I read here about a pushy Zena, must have been referring to the owner of Zina's in Canton. Zena's Spa and Salon on Charles St. is only one level and the massage therapist, Jenn, is incredible. The massage is always designed specifically for her client, rather than following a protocal for each. Meaning, if you would prefer the whole hour to be concentrated on your upper body she will do so, but always ties the rest of the body in with compressions. She seems to intuitively hone in on areas of tension and stress and I always leave feeling like a new person.

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I found Zena's to be an awesome experience. I had a manicure, pedicure and hot stone massage. I have never felt so pampered. It was my first spa visit and I am very happy to say that I will definitely return to Zena's if and when I am in the area. The massage was heavenly. Zena did my manicure and pedicure expertly. The ambiance of this place is awesome. Zena's is a warm, inviting spa with people who are pleasant to deal with. I wish I had been in Baltimore longer so I could have experienced more of the Zena experience!

PROS: friendly, experienced, good ambiance
CONS: a little cluttered, but ... it's a busy place!!!

5
★★★★★

I found Zena's to be an awesome experience. I had a manicure, pedicure and hot stone massage. I have never felt so pampered. It was my first spa visit and I am very happy to say that I will definitely return to Zena's if and when I am in the area. The massage was heavenly. Zena did my manicure and pedicure expertly. The ambiance of this place is awesome. Zena's is a warm, inviting spa with people who are pleasant to deal with. I wish I had been in Baltimore longer so I could have experienced more of the Zena experience!

PROS: friendly, experienced, good ambiance
CONS: a little cluttered, but ... it's a busy place!!!

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I went in to Zena's for a tour of the facility since I live down the street. Unfortunately, I was trapped by the owner to get a massage right away, due the pressure I gave in and got a massage that ended up lasting for 30 minutes instead of an hour, because I was not satisfied with the therapist. When I got down stairs I was forced to pay the full price, thus I would never recommend that place to anyone for anything.
I have been getting massages on a regular basis for about 16 years (on a weekly or bi weekly basis), on occassions try different therapists, unfortunaely that was the worst experience I have ever encountered.

0
★☆☆☆☆

I went in to Zena's for a tour of the facility since I live down the street. Unfortunately, I was trapped by the owner to get a massage right away, due the pressure I gave in and got a massage that ended up lasting for 30 minutes instead of an hour, because I was not satisfied with the therapist. When I got down stairs I was forced to pay the full price, thus I would never recommend that place to anyone for anything.
I have been getting massages on a regular basis for about 16 years (on a weekly or bi weekly basis), on occassions try different therapists, unfortunaely that was the worst experience I have ever encountered.

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I was dissappointed after reading several positive reviews. The manicurist provided sub-par service. She did not pay attention to cuticles and the nail polish came off within two days.

1
★★☆☆☆

I was dissappointed after reading several positive reviews. The manicurist provided sub-par service. She did not pay attention to cuticles and the nail polish came off within two days.

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I visited Zena's after receiving a gift certificate for a spa day. I had a massage, leg wax, and manicure and pedicure. I was very happy with all the services provided. The massage was excellent and very calming. The leg wax was quick and professional - painful, but that's to be expected! The manicure and pedicure were great, too. I had no complaints about the service here - i was very happy with the whole experience! The prices are similar to other salons.

4
★★★★☆

I visited Zena's after receiving a gift certificate for a spa day. I had a massage, leg wax, and manicure and pedicure. I was very happy with all the services provided. The massage was excellent and very calming. The leg wax was quick and professional - painful, but that's to be expected! The manicure and pedicure were great, too. I had no complaints about the service here - i was very happy with the whole experience! The prices are similar to other salons.

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The only complaint I have with this place is that it could be somewhat more clean. The area that they did the massage on was not as clean as it should have been, but the staff seemed friendly and helpful. Decent place to go to get a facial or a massage.

3
★★★☆☆

The only complaint I have with this place is that it could be somewhat more clean. The area that they did the massage on was not as clean as it should have been, but the staff seemed friendly and helpful. Decent place to go to get a facial or a massage.

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I had some waxing done there and the waxer was just fantastic. I was very nervous before going in, but she really made me feel at ease. I'll go there again next time I need to wax.

2
★★★★☆

I had some waxing done there and the waxer was just fantastic. I was very nervous before going in, but she really made me feel at ease. I'll go there again next time I need to wax.

Pros: excellent waxers, clean environment

Cons: crowded waiting area

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I loved this place. It was actually fun and relaxing to have my hair highlighted. I have been to some expensive salons but this is by far the best hair experience I have had. The color is beautiful and exactly what I wanted!

2
★★★★★

I loved this place. It was actually fun and relaxing to have my hair highlighted. I have been to some expensive salons but this is by far the best hair experience I have had. The color is beautiful and exactly what I wanted!

Pros: Relaxing, Attentive staff, Beautiful Color

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I went to Zena's because it was convenient to my work, and looked appealing from the outside. However, I was very disappointed by the service and also by the hairstyle I received. First, the appointment started 20 minutes late-and I received no apology for that. Then, the stylist was aggressive when handling my hair..pulling, trying to comb out knots, etc. When I asked her to be more careful, she said I "must be tenderheaded." Perhaps I am, but I have never had a problem before. Lastly, she did a very poor job dying my hair. The very expensive "top quality" dye came out in just 2 months, and the portion of my hair that she lightened was fried. After all that, she charged me $95, and had the audacity to ask why I didn't tip!? I will NEVER go back to this place, and I advise everyone to stay away!!

1
★★☆☆☆

I went to Zena's because it was convenient to my work, and looked appealing from the outside. However, I was very disappointed by the service and also by the hairstyle I received. First, the appointment started 20 minutes late-and I received no apology for that. Then, the stylist was aggressive when handling my hair..pulling, trying to comb out knots, etc. When I asked her to be more careful, she said I "must be tenderheaded." Perhaps I am, but I have never had a problem before. Lastly, she did a very poor job dying my hair. The very expensive "top quality" dye came out in just 2 months, and the portion of my hair that she lightened was fried. After all that, she charged me $95, and had the audacity to ask why I didn't tip!? I will NEVER go back to this place, and I advise everyone to stay away!!

Cons: Rip off!, Pompous attitude!, Poor skills!

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what an amazingly caring staff. I got there really depressed,without a doubt they made it there job to chear me up

2
★★★★★

what an amazingly caring staff. I got there really depressed,without a doubt they made it there job to chear me up

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First, the pedicure wasn't even done as much as a vietnamese place would have. The lady left out cleaning of the toes and my heels was still rough after all that. And this isn't my first time going to a salon to get a pedicure done. I figure since their name was mentioned so many times that I should try it, what a disappointment!!! And appointments are useless since they don't start on time or even apologize for the delay!

For this money, go somewhere outside of the city where you don't have to pay parking on top of service plus tips.

1
★★☆☆☆

First, the pedicure wasn't even done as much as a vietnamese place would have. The lady left out cleaning of the toes and my heels was still rough after all that. And this isn't my first time going to a salon to get a pedicure done. I figure since their name was mentioned so many times that I should try it, what a disappointment!!! And appointments are useless since they don't start on time or even apologize for the delay!

For this money, go somewhere outside of the city where you don't have to pay parking on top of service plus tips.

Cons: Expensive, Parking Fee

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Wow! You can imagine my pleasure in finding a spa,which offers expert services and first class attention in a beautifully appointed salon. The owner, Zena, sets the tone in treating each client with expert care and consideration. Whether you are a man or a woman, you leave the salon feeling pampered and beautiful. Thank you to Zena and her staff! I never received more compliments on my nails and hair. What a great experience!

2
★★★★★

Wow! You can imagine my pleasure in finding a spa,which offers expert services and first class attention in a beautifully appointed salon. The owner, Zena, sets the tone in treating each client with expert care and consideration. Whether you are a man or a woman, you leave the salon feeling pampered and beautiful. Thank you to Zena and her staff! I never received more compliments on my nails and hair. What a great experience!

Pros: Accomodating Staff, Beautiful Environment, Full Service Salon

 

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