M'jourdelle

★★☆☆☆
Where Bridal Shopping Is A Pleasure.....Our shop is an intimate bridal boutique. Our goal is to help make your dream wedding a reality!
  • 617 York Rd

    Towson, MD 21204

    Map & Directions
  • 410-337-0490

About M'jourdelle

Hours
Mon - Fri, 11am - 7pm; Sat, 10am - 5pm; Sun, closed

Shopping

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We had a terrible experience. We didn't have an appt, but stopped in to speak to them to see about making one. We walked into chaos in the front room and a mess of wedding dresses crammed on a rack behind a couch. The place feels dirty. No

1
★★★☆☆

We had a terrible experience. We didn't have an appt, but stopped in to speak to them to see about making one. We walked into chaos in the front room and a mess of wedding dresses crammed on a rack behind a couch. The place feels dirty. No

.

Horrible, horrible.horrible customer service. I went to this store because its one of the retailers for maggie sottero dresses. Drove 2hrs to get to this store. when i got there for my appointment at 4pm on the 24th of march 2012, we were not greeted and noone came to help us. My girlfriend and i sat down after a few minutes of no reception. we started to flip through a binder of dresses I had put together to see if the store had any when finally a lady came over to ask what we were looking for. The sales lady then grabbed a dress that was nowhere close to what we were looking for and the lady just dropped the dress and did not even offer to help me try it on. Very rude sales people at this store.

1
★☆☆☆☆

Horrible, horrible.horrible customer service. I went to this store because its one of the retailers for maggie sottero dresses. Drove 2hrs to get to this store. when i got there for my appointment at 4pm on the 24th of march 2012, we were not greeted and noone came to help us. My girlfriend and i sat down after a few minutes of no reception. we started to flip through a binder of dresses I had put together to see if the store had any when finally a lady came over to ask what we were looking for. The sales lady then grabbed a dress that was nowhere close to what we were looking for and the lady just dropped the dress and did not even offer to help me try it on. Very rude sales people at this store.

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I purchased my wedding gown from M'Jourdelle a few months ago and recently stumbled upon the review where someone mentioned they saw a site for fake dresses on the owners computer. This got me extremely worry because I did find there prices to be about 10% lower than every other store. I contacted the designer and explained my concern, but they verified to me that M'Jourdelle did in fact purchase my gown from them. I cannot explain why a customer saw a site for fake dresses on their computer, but I can verify that at least my gown was purchased from the true designer, despite the lower price tag. The store is a mess and the women who work there are not ones to jump up and excitedly greet you when you walk in the store, but they do have a large selection and the women are helpful and warm up after a little bit.

4
★★★★☆

I purchased my wedding gown from M'Jourdelle a few months ago and recently stumbled upon the review where someone mentioned they saw a site for fake dresses on the owners computer. This got me extremely worry because I did find there prices to be about 10% lower than every other store. I contacted the designer and explained my concern, but they verified to me that M'Jourdelle did in fact purchase my gown from them. I cannot explain why a customer saw a site for fake dresses on their computer, but I can verify that at least my gown was purchased from the true designer, despite the lower price tag. The store is a mess and the women who work there are not ones to jump up and excitedly greet you when you walk in the store, but they do have a large selection and the women are helpful and warm up after a little bit.

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I was looking for a La Sposa dress and went to M'Jourdelle's. The shop was horrible and the two women there threw the dresses around as if they weren't designer gowns...and there's a reason. I asked for the price of the dress and the salesperson went to her computer to look up the price, $900. This was less expensive than the other places I had seen the dress, but I just did not feel right about this store. It seemed dirty, unprofessional, and dishonest. I told the saleswoman that I'd think about it. She asked me to give her my contact information. So, I went to her desk and started writing my contact information. I looked up and I could see her computer screen, where just moments ago she had looked up the price of the dress. On her computer screen was a website that made copies of dresses. The price for a copied dress was around $300. So, she was going to order a fake dress for me and make loads of money scamming me. I did not get my dress there and am warning everyone I can. DO NOT GO THERE!

1
★☆☆☆☆

I was looking for a La Sposa dress and went to M'Jourdelle's. The shop was horrible and the two women there threw the dresses around as if they weren't designer gowns...and there's a reason. I asked for the price of the dress and the salesperson went to her computer to look up the price, $900. This was less expensive than the other places I had seen the dress, but I just did not feel right about this store. It seemed dirty, unprofessional, and dishonest. I told the saleswoman that I'd think about it. She asked me to give her my contact information. So, I went to her desk and started writing my contact information. I looked up and I could see her computer screen, where just moments ago she had looked up the price of the dress. On her computer screen was a website that made copies of dresses. The price for a copied dress was around $300. So, she was going to order a fake dress for me and make loads of money scamming me. I did not get my dress there and am warning everyone I can. DO NOT GO THERE!

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Customer service at it's absolute worst! DO NOT, I repeat DO NOT waste your time making an appointment at M'Jourdelle. We thought we would save money traveling to M'Jourdelle because the specific dress the Bride-to-be had her heart set on for us bridesmaids to wear was cheaper at M'jourdelle than any other bridal store in our area. Our trip was not worth the time or the "so called" savings.

The Bride-to-be scheduled our appointment a month in advance. She was told that the pecific bridesmaid dress was in stock at the store & the veil she wanted to try on would be ordered for her to do so. On the day of our SCHEDULED appointment, the Bride-to-be called M'Jourdelle to confirm. She was told by the woman who answered the phone that M'Jourdelle was currently under renovations & she would have to search the store for the bridesmaid dress & she knew nothing of the veil being ordered. She then proceeded to tell the Bride-to-be she would call her back & let her know her findings. No return call. When we entered into this "so called" Bridal Boutique, we were not even greeted & rudely ignored. The woman was TOO busy playing on her cell phone & had the necessity to share with us that she just called herself by accident. WE then had to introduce ourselves so we can actually get some service.

We were then told that not only is the bridesmaid dress not in stock at the store, but the veil was never ordered. Not caring, she proceeded to let us know she has a "similar" dress for us to try on. With out going into details, our dress was short, the one she "chose" for us to try on was long! We demanded to know why we were not called prior to our appointment to inform us that the dress was not in stock & why the Bride-to-be didn't even deserve a call back after she called earlier that day to confirm. It was obvious she did not care for our sale or any sale for the matter. She was too busy for clients as she would have had to take time away from her cell phone and actually DO her job!

Along with their MUCH needed renovations, they need to renovate their employees or do us all a favor and shut down! They are inconsiderate, rude, unorganized & just plain dirty. I wouldn't even slip my five day unwashed foot into any pair of their yellow turned, 1980's shoes! The store is absolutely filthy! M'Jourdelle should be embarrassed & ashamed of how they treated the Bride-to-be & us bridesmaids on the day of our appointment. It is stressful enough for a Bride-to-be to plan a wedding, but to take away the fun experience of dress shopping with her friends, is beyond awful! I repeat DO NOT waste your time & energy on M'Jourdelle. They do not care or take pride in their store OR their customers! SHAME ON YOU, M'JOURDELLE!

1
★☆☆☆☆

Customer service at it's absolute worst! DO NOT, I repeat DO NOT waste your time making an appointment at M'Jourdelle. We thought we would save money traveling to M'Jourdelle because the specific dress the Bride-to-be had her heart set on for us bridesmaids to wear was cheaper at M'jourdelle than any other bridal store in our area. Our trip was not worth the time or the "so called" savings.

The Bride-to-be scheduled our appointment a month in advance. She was told that the pecific bridesmaid dress was in stock at the store & the veil she wanted to try on would be ordered for her to do so. On the day of our SCHEDULED appointment, the Bride-to-be called M'Jourdelle to confirm. She was told by the woman who answered the phone that M'Jourdelle was currently under renovations & she would have to search the store for the bridesmaid dress & she knew nothing of the veil being ordered. She then proceeded to tell the Bride-to-be she would call her back & let her know her findings. No return call. When we entered into this "so called" Bridal Boutique, we were not even greeted & rudely ignored. The woman was TOO busy playing on her cell phone & had the necessity to share with us that she just called herself by accident. WE then had to introduce ourselves so we can actually get some service.

We were then told that not only is the bridesmaid dress not in stock at the store, but the veil was never ordered. Not caring, she proceeded to let us know she has a "similar" dress for us to try on. With out going into details, our dress was short, the one she "chose" for us to try on was long! We demanded to know why we were not called prior to our appointment to inform us that the dress was not in stock & why the Bride-to-be didn't even deserve a call back after she called earlier that day to confirm. It was obvious she did not care for our sale or any sale for the matter. She was too busy for clients as she would have had to take time away from her cell phone and actually DO her job!

Along with their MUCH needed renovations, they need to renovate their employees or do us all a favor and shut down! They are inconsiderate, rude, unorganized & just plain dirty. I wouldn't even slip my five day unwashed foot into any pair of their yellow turned, 1980's shoes! The store is absolutely filthy! M'Jourdelle should be embarrassed & ashamed of how they treated the Bride-to-be & us bridesmaids on the day of our appointment. It is stressful enough for a Bride-to-be to plan a wedding, but to take away the fun experience of dress shopping with her friends, is beyond awful! I repeat DO NOT waste your time & energy on M'Jourdelle. They do not care or take pride in their store OR their customers! SHAME ON YOU, M'JOURDELLE!

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How do I put less than one star? This place was the WORST. i never write bad reiviews unless im truly offended. I actually make it a point to write NICE letters for good service since its rare. Anyway I made an appt a month out for my bridesmaids to go here and try on a dress. I gave the exact style # and everything being way more detailed than the average person. When we went to the shop after getting us all together ( which is a feat in itself) the dress was not there. Not only was it not there the lady GAIL could care less. she was playing games on her phone and didnt even acknowledge us. When I said HELLO?!?! Her response was oh sorry we dont have that dress here but i pulled this other one. The other one was nothing like the dress i picked. Mine was short this one was long etc etc. I think something was mentally wrong with her because nothing phased her . She could care less how upset we all were. We were standing int he bridal shop calling other shops to come try on dresses there but no luck. FInally I was like I already did all this calling around and I made an appt here , why couldnt you guys just call me and tell me not to come if you knew you didnt have the dress?! i dont get it . Oh they were supposed to order me a veil too and forgot to do that as well. HORRIBLE customer serivce. Just horrible > I will not be back. PS the shoes int he shop were yellow and filthy too!

1
★☆☆☆☆

How do I put less than one star? This place was the WORST. i never write bad reiviews unless im truly offended. I actually make it a point to write NICE letters for good service since its rare. Anyway I made an appt a month out for my bridesmaids to go here and try on a dress. I gave the exact style # and everything being way more detailed than the average person. When we went to the shop after getting us all together ( which is a feat in itself) the dress was not there. Not only was it not there the lady GAIL could care less. she was playing games on her phone and didnt even acknowledge us. When I said HELLO?!?! Her response was oh sorry we dont have that dress here but i pulled this other one. The other one was nothing like the dress i picked. Mine was short this one was long etc etc. I think something was mentally wrong with her because nothing phased her . She could care less how upset we all were. We were standing int he bridal shop calling other shops to come try on dresses there but no luck. FInally I was like I already did all this calling around and I made an appt here , why couldnt you guys just call me and tell me not to come if you knew you didnt have the dress?! i dont get it . Oh they were supposed to order me a veil too and forgot to do that as well. HORRIBLE customer serivce. Just horrible > I will not be back. PS the shoes int he shop were yellow and filthy too!

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Went in on Friday, March 25 and found my wedding dress on the rack. Alterations done in one day and picked up my dress on Wednesday, March 30. Shop is small and cramped but they get it done.

I also got my prom dress here in 1996 and all I had was a picture from a magazine and they found the dress and ordered it.

I will definitely recommend this shop to a friend.

5
★★★★★

Went in on Friday, March 25 and found my wedding dress on the rack. Alterations done in one day and picked up my dress on Wednesday, March 30. Shop is small and cramped but they get it done.

I also got my prom dress here in 1996 and all I had was a picture from a magazine and they found the dress and ordered it.

I will definitely recommend this shop to a friend.

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I had to give them a star only because there is no option to give no stars.This place was hands down the worst experience I have had when dealing with a place of business. First off my bridesmaids dress was $200 but when it came down to it i end up paying $485..$200 for the dress $65 for the horrific "alterations" they did and $220 for my car getting towed because they had no sign or didn't tell us there was certain spots to park in. The only explanation given was that the sign that was usually on the door had blown off. I had to go there 4 times for my alterations and it was still too big. As other people had said the workers were rude and insisted the dress fit when it didn't..i thought the customer is suppose to get what they pay for, guess not. The bride had to get her dress altered 6 times. At her last fitting she found out they had taken out the boning on the dress that she had paid for without telling her and threw it away. She ended up having to take it to another taylor to fix the dress (It had to be shortened as well). Ultimately as the bride this important decision falls to you. I could only thank God I was only a bridesmaid but I feel for anyone who makes the mistake of choosing this place to be involved with such an important event in a women's life.

1
★☆☆☆☆

I had to give them a star only because there is no option to give no stars.This place was hands down the worst experience I have had when dealing with a place of business. First off my bridesmaids dress was $200 but when it came down to it i end up paying $485..$200 for the dress $65 for the horrific "alterations" they did and $220 for my car getting towed because they had no sign or didn't tell us there was certain spots to park in. The only explanation given was that the sign that was usually on the door had blown off. I had to go there 4 times for my alterations and it was still too big. As other people had said the workers were rude and insisted the dress fit when it didn't..i thought the customer is suppose to get what they pay for, guess not. The bride had to get her dress altered 6 times. At her last fitting she found out they had taken out the boning on the dress that she had paid for without telling her and threw it away. She ended up having to take it to another taylor to fix the dress (It had to be shortened as well). Ultimately as the bride this important decision falls to you. I could only thank God I was only a bridesmaid but I feel for anyone who makes the mistake of choosing this place to be involved with such an important event in a women's life.

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.

A pleasure to do business with. The service was outstanding and personable. Alterations were done in a timely and professional fashion. Very accommodating with scheduling fittings. Consultant knows her inventory well and was extremely helpful finding the "perfect" dress. The prices here are much more reasonable than the mega bridal stores for the same exact dress. This is a hidden gem!! She has a wonderful selection of prom dresses, too, by the way. Wish I had known about this place 4 years ago.

5
★★★★★

A pleasure to do business with. The service was outstanding and personable. Alterations were done in a timely and professional fashion. Very accommodating with scheduling fittings. Consultant knows her inventory well and was extremely helpful finding the "perfect" dress. The prices here are much more reasonable than the mega bridal stores for the same exact dress. This is a hidden gem!! She has a wonderful selection of prom dresses, too, by the way. Wish I had known about this place 4 years ago.

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.

This store is a teeny tiny store and extremely cramped. This would not have bothered me IF the service was amazing - it's not.

When I went in for my dress fitting the hem was crooked. The salesperson insisted it was not. Finally, I proved to them the hem was crooked and too short. My dress was pulled so much that the material was misshaped. The seamstress came out to see how to fix it. After three hours of trying and retrying the dress it was finally "fixed" (the dress was shorter than I wanted). No one apologized for the mistake and I was scolded that I had interrupted someone's lunch date.

The price of the dress was reasonable but since I had to visit the store about 5 times for the dress fittings the savings was not worth it. I felt pressured and was treated rudely more than once. My bridesmaids also reported a similar experience. Another bride told me she went to buy her dress from there but was treated rudely, so she left.

My bustle was not done correctly and had to also be redone three times. I was told to use safety pins to keep it from falling down.

I would not recommend this store because of its tailoring and customer service.

1
★☆☆☆☆

This store is a teeny tiny store and extremely cramped. This would not have bothered me IF the service was amazing - it's not.

When I went in for my dress fitting the hem was crooked. The salesperson insisted it was not. Finally, I proved to them the hem was crooked and too short. My dress was pulled so much that the material was misshaped. The seamstress came out to see how to fix it. After three hours of trying and retrying the dress it was finally "fixed" (the dress was shorter than I wanted). No one apologized for the mistake and I was scolded that I had interrupted someone's lunch date.

The price of the dress was reasonable but since I had to visit the store about 5 times for the dress fittings the savings was not worth it. I felt pressured and was treated rudely more than once. My bridesmaids also reported a similar experience. Another bride told me she went to buy her dress from there but was treated rudely, so she left.

My bustle was not done correctly and had to also be redone three times. I was told to use safety pins to keep it from falling down.

I would not recommend this store because of its tailoring and customer service.

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I am a bride-to-be, extremely organized, have always worked with people in my profession and i STRONGLY STRONGLY recommend not going to this store. I cannot express how horrible the customer service was in my experience here. I had travelled from MA to go to this store with my bridesmaids, drove 40 miles from my family's home, had called AHEAD of time (twice) and was told my styles I asked for were IN the store for my girls to try on. This was not the case though and the woman who "helped" us was rude, hurtful and incredibly insulting. I had an organized binder with all the styles AND pictures divided up by each girl. They had TWO of 15 dresses I liked after telling me not only that they had 6 styles that I asked specifically for but that they had EVERY sample until it is discontinued. Their selection was limited and the layout was a mess. It was a wasted trip, they lost a customer and I have never been so upset with any service I've recieved from a consumer. I am a very quiet person when it comes to getting attitude so I left very upset and hope that no other Bride-to-be would have to feel this way

1
★☆☆☆☆

I am a bride-to-be, extremely organized, have always worked with people in my profession and i STRONGLY STRONGLY recommend not going to this store. I cannot express how horrible the customer service was in my experience here. I had travelled from MA to go to this store with my bridesmaids, drove 40 miles from my family's home, had called AHEAD of time (twice) and was told my styles I asked for were IN the store for my girls to try on. This was not the case though and the woman who "helped" us was rude, hurtful and incredibly insulting. I had an organized binder with all the styles AND pictures divided up by each girl. They had TWO of 15 dresses I liked after telling me not only that they had 6 styles that I asked specifically for but that they had EVERY sample until it is discontinued. Their selection was limited and the layout was a mess. It was a wasted trip, they lost a customer and I have never been so upset with any service I've recieved from a consumer. I am a very quiet person when it comes to getting attitude so I left very upset and hope that no other Bride-to-be would have to feel this way

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.

I am a bride-to-be, extremely organized, have always worked with people in my profession and i STRONGLY STRONGLY recommend not going to this store. I cannot express how horrible the customer service was in my experience here. I had travelled from MA to go to this store with my bridesmaids, drove 40 miles from my family's home, had called AHEAD of time (twice) and was told my styles I asked for were IN the store for my girls to try on. This was not the case though and the woman who "helped" us was rude, hurtful and incredibly insulting. I had an organized binder with all the styles AND pictures divided up by each girl. They had TWO of 15 dresses I liked after telling me not only that they had 6 styles that I asked specifically for but that they had EVERY sample until it is discontinued. Their selection was limited and the layout was a mess. It was a wasted trip, they lost a customer and I have never been so upset with any service I've recieved from a consumer. I am a very quiet person when it comes to getting attitude so I left very upset and hope that no other Bride-to-be would have to feel this way

0
★☆☆☆☆

I am a bride-to-be, extremely organized, have always worked with people in my profession and i STRONGLY STRONGLY recommend not going to this store. I cannot express how horrible the customer service was in my experience here. I had travelled from MA to go to this store with my bridesmaids, drove 40 miles from my family's home, had called AHEAD of time (twice) and was told my styles I asked for were IN the store for my girls to try on. This was not the case though and the woman who "helped" us was rude, hurtful and incredibly insulting. I had an organized binder with all the styles AND pictures divided up by each girl. They had TWO of 15 dresses I liked after telling me not only that they had 6 styles that I asked specifically for but that they had EVERY sample until it is discontinued. Their selection was limited and the layout was a mess. It was a wasted trip, they lost a customer and I have never been so upset with any service I've recieved from a consumer. I am a very quiet person when it comes to getting attitude so I left very upset and hope that no other Bride-to-be would have to feel this way

.

This teeny tiny store is extremely cramped and overflowing with dresses - so much so that you can barely move around when more than a handful of people are inside. But if you can get past the lack of breathing room, and no frills decor and service, you may be pleasantly surprised with the selection and pricing.

Just a few things to note:

1) Service was shaky - granted, the attendee was by herself that day but she was overly frazzled and not able to recall the different styles of dresses in the store in order to pull other options to try on. Also, at one point, a customer stopped in because she received a call about her dress arriving and the employee told her she couldn't just stop in unannounced and she refused to measure her for alterations.

2) Be prepared to try on more dresses than you may want to - I went in there with a pretty good idea of what style I wanted, and despite that, the attendant kept bringing in dresses that "everyone loves and looks good in and therefore I would too."

1
★★★☆☆

This teeny tiny store is extremely cramped and overflowing with dresses - so much so that you can barely move around when more than a handful of people are inside. But if you can get past the lack of breathing room, and no frills decor and service, you may be pleasantly surprised with the selection and pricing.

Just a few things to note:

1) Service was shaky - granted, the attendee was by herself that day but she was overly frazzled and not able to recall the different styles of dresses in the store in order to pull other options to try on. Also, at one point, a customer stopped in because she received a call about her dress arriving and the employee told her she couldn't just stop in unannounced and she refused to measure her for alterations.

2) Be prepared to try on more dresses than you may want to - I went in there with a pretty good idea of what style I wanted, and despite that, the attendant kept bringing in dresses that "everyone loves and looks good in and therefore I would too."

.

Mjourdelle sells a huge selection of beautiful wedding gowns, veils, bridesmaids dresses and other bridal attire as well as prom gowns and eveningwear. Their employees were so very helpful and took their time with me. They actually helped me pick gowns that would look best on me AND fit my budget.

3
★★★☆☆

Mjourdelle sells a huge selection of beautiful wedding gowns, veils, bridesmaids dresses and other bridal attire as well as prom gowns and eveningwear. Their employees were so very helpful and took their time with me. They actually helped me pick gowns that would look best on me AND fit my budget.

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