Seven Oaks Auto Care

★★★★★

About Seven Oaks Auto Care

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Automotive

Automotive
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They are bad, I took my truck in for inspection and they broke the drivers side handle. They gave me a list to items fixed on the truck, the total came to over 1200.00 I went to Auto Zone and got parts myself 200.00. They tried to rip me

3
★★★★★

They are bad, I took my truck in for inspection and they broke the drivers side handle. They gave me a list to items fixed on the truck, the total came to over 1200.00 I went to Auto Zone and got parts myself 200.00. They tried to rip me

.

I was very disappointed with this establishment. I went there for one SPECIFIC problem- my car was having problems starting. So he changes my spark plugs, $600 later. When i went to pick up my car, when all the work had been finished and

3
★★★★★

I was very disappointed with this establishment. I went there for one SPECIFIC problem- my car was having problems starting. So he changes my spark plugs, $600 later. When i went to pick up my car, when all the work had been finished and

.

I'm really impressed. I went for an inspection and they handled my car quickly. The front desk clerk was polite, and there was even a scented candle burning in the lobby (which was a nice touch, actually). I've finally found a mechanic to come back to!

5
★★★★★

I'm really impressed. I went for an inspection and they handled my car quickly. The front desk clerk was polite, and there was even a scented candle burning in the lobby (which was a nice touch, actually). I've finally found a mechanic to come back to!

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.

I'm really impressed. I went for an inspection and they handled my car quickly. The front desk clerk was polite, and there was even a scented candle burning in the lobby (which was a nice touch, actually). I've finally found a mechanic to

3
★★★★★

I'm really impressed. I went for an inspection and they handled my car quickly. The front desk clerk was polite, and there was even a scented candle burning in the lobby (which was a nice touch, actually). I've finally found a mechanic to

.

Originally from the D.C. area, I'm not familiar with Odenton. I needed to replace a few light bulbs. I think that was the quickest, fastest and cheapest experience I've had at an auto shop. I realize it was a simple job but my experience has me inclined to go back in the future.

The guys were great. Good to know they work on VW's. My usually mechanic is in Gaithersburg, MD so I think I may have found a much closer shop. Thank you, guys!

5
★★★★★

Originally from the D.C. area, I'm not familiar with Odenton. I needed to replace a few light bulbs. I think that was the quickest, fastest and cheapest experience I've had at an auto shop. I realize it was a simple job but my experience has me inclined to go back in the future.

The guys were great. Good to know they work on VW's. My usually mechanic is in Gaithersburg, MD so I think I may have found a much closer shop. Thank you, guys!

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.

This place is awesome! Tony is very military friendly and has very fair prices for exceptional work. He squeezed us in when we were in a bind and got the work done in 2 days. Highly recommended!

5
★★★★★

This place is awesome! Tony is very military friendly and has very fair prices for exceptional work. He squeezed us in when we were in a bind and got the work done in 2 days. Highly recommended!

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.

I took my car to Seven Oaks for the MD state safety inspection. Apparently, the people who had done my recent alignment at Sears made an egregious error, leaving my car in a condition that was unsafe to be driving. The guys at Seven Oaks immediately found the problem and explained it to me in a way that I could understand. They were able to order the parts and have the car ready for me the very next day and even offered to drive me to and from work if necessary. I would highly recommend Seven Oaks to anyone in the area looking to have their car serviced.

4
★★★★☆

I took my car to Seven Oaks for the MD state safety inspection. Apparently, the people who had done my recent alignment at Sears made an egregious error, leaving my car in a condition that was unsafe to be driving. The guys at Seven Oaks immediately found the problem and explained it to me in a way that I could understand. They were able to order the parts and have the car ready for me the very next day and even offered to drive me to and from work if necessary. I would highly recommend Seven Oaks to anyone in the area looking to have their car serviced.

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.

Tony is great. I have taken my car to seven oaks numerous times for various reasons. He has always been extremely patient when explaining the kinds of work he wants to do. The quality work and customer service is much better than I have seen from most auto shops and is well worth his reasonable prices. I have been completely satisfied every time I go there.

5
★★★★★

Tony is great. I have taken my car to seven oaks numerous times for various reasons. He has always been extremely patient when explaining the kinds of work he wants to do. The quality work and customer service is much better than I have seen from most auto shops and is well worth his reasonable prices. I have been completely satisfied every time I go there.

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.

Took our 2001 VW Jetta here and they priced the work at $1850 for a catalytic converter, o2 sensor, spark plugs and wires. Catalytic work is high anyhow, but I think this is steep. Took it elsewhere nearby and had the work done, with equivalent parts, for $600 less. They were not up front about the $185 charge just for checking out the problem... verbally or on paper. Shop was customer-oriented and polite in every way EXCEPT those which dealt with my money and personally, that's what matters most to me, second only to the work being done right. I'd have to say that I'm not surprised at all to read the review by Nikki.

1
★★☆☆☆

Took our 2001 VW Jetta here and they priced the work at $1850 for a catalytic converter, o2 sensor, spark plugs and wires. Catalytic work is high anyhow, but I think this is steep. Took it elsewhere nearby and had the work done, with equivalent parts, for $600 less. They were not up front about the $185 charge just for checking out the problem... verbally or on paper. Shop was customer-oriented and polite in every way EXCEPT those which dealt with my money and personally, that's what matters most to me, second only to the work being done right. I'd have to say that I'm not surprised at all to read the review by Nikki.

Pros: Polite, thorough, fast service

Cons: Expensive, not informative of expenses up front

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I have brought my vehicle to 7 Oaks on several occasions now. I have always received great customer service. Tony has always been straight forward with what he finds wrong. He has also stepped outside to give a quick glance to what I was explaining without charge or hesitation. He has performed both small and large jobs on my car and has always finished them on the day he said it would be ready - which has always been the same day. I run a local business and I respect his straight forwardness and ability to tell me exactly what needs to be done. He??ll give you the good and bad news without the sugar coating and give you your options, then waits for a response. ( That's straight forward and I like that.)
His prices for the most part are competitive, and I??m a firm believer in ??You get what you pay for!?
My business has yet to make me rich, so I always get a second and sometimes 3rd estimate to make sure I??m not missing out on a deal (to make sure I??m not being robbed). And every time, I have always taken my car back to Tony. Just recently, I took my car in for an alignment and rotation, when he informed me that my brakes were no longer safe and were in fact a danger to whoever drives my car. I took it to 2 different ??National? auto repair chains that specialize in just breaks and their quote was twice that of Tony??s. So what, I get there lifetime warranty? Well, that same warranty doesn??t cover anything that the same national company just did 19 months ago- with almost the same exact thing wrong now. Tony is fair and has always been on the money as far as his estimates go with me. As someone that runs a customer oriented business as I do, I respect and like the service I get there and I will continue to go back. Thanks for the service Tony. - Travis

5
★★★★★

I have brought my vehicle to 7 Oaks on several occasions now. I have always received great customer service. Tony has always been straight forward with what he finds wrong. He has also stepped outside to give a quick glance to what I was explaining without charge or hesitation. He has performed both small and large jobs on my car and has always finished them on the day he said it would be ready - which has always been the same day. I run a local business and I respect his straight forwardness and ability to tell me exactly what needs to be done. He??ll give you the good and bad news without the sugar coating and give you your options, then waits for a response. ( That's straight forward and I like that.)
His prices for the most part are competitive, and I??m a firm believer in ??You get what you pay for!?
My business has yet to make me rich, so I always get a second and sometimes 3rd estimate to make sure I??m not missing out on a deal (to make sure I??m not being robbed). And every time, I have always taken my car back to Tony. Just recently, I took my car in for an alignment and rotation, when he informed me that my brakes were no longer safe and were in fact a danger to whoever drives my car. I took it to 2 different ??National? auto repair chains that specialize in just breaks and their quote was twice that of Tony??s. So what, I get there lifetime warranty? Well, that same warranty doesn??t cover anything that the same national company just did 19 months ago- with almost the same exact thing wrong now. Tony is fair and has always been on the money as far as his estimates go with me. As someone that runs a customer oriented business as I do, I respect and like the service I get there and I will continue to go back. Thanks for the service Tony. - Travis

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Business Response:

Thanks Travis Yes, we like to take care of people here. Come down and get a free oil change Travis next time you are in the area.
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I went to Seven Oaks Auto Care when I lived in Odenton. We moved to Baltimore and I still go all the way out there. They've always been very straight forward with us. I took my aging car in for a minor repair quote and mentioned that we were thinking of getting a new car soon but weren't sure. He told us what he could do to fix up our car and what our age / model cars typically start to experience. Basically he's been straight with my husband and I, has never done work without explicit permission after we've requested estimates, and doesn't talk down to me (a woman) like almost every other place I've been to.

5
★★★★★

I went to Seven Oaks Auto Care when I lived in Odenton. We moved to Baltimore and I still go all the way out there. They've always been very straight forward with us. I took my aging car in for a minor repair quote and mentioned that we were thinking of getting a new car soon but weren't sure. He told us what he could do to fix up our car and what our age / model cars typically start to experience. Basically he's been straight with my husband and I, has never done work without explicit permission after we've requested estimates, and doesn't talk down to me (a woman) like almost every other place I've been to.

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.

I moved to Odenton from Northern Virginia. The sign out front reads Maryland Inspections while you wait. Inside the Business Owner greeted me with a smile and positive attitude. I was pleased to hear that this was a family owned business and has been here for over 25 years. Coming from a family of small business owners, in a small town, the personalized service that I received was a clear reminder of the old days. My car was inspected and serviced. They mentioned my brakes were worn, but I could still pass inspection. I opted to get the brakes done then. I will return for my regular maintanence intervals.

2
★★★★★

I moved to Odenton from Northern Virginia. The sign out front reads Maryland Inspections while you wait. Inside the Business Owner greeted me with a smile and positive attitude. I was pleased to hear that this was a family owned business and has been here for over 25 years. Coming from a family of small business owners, in a small town, the personalized service that I received was a clear reminder of the old days. My car was inspected and serviced. They mentioned my brakes were worn, but I could still pass inspection. I opted to get the brakes done then. I will return for my regular maintanence intervals.

Pros: good service

Cons: none

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I have learned a valuable lesson. I went to Seven Oaks Auto Care and got a quote for a brake job. The front brake pads and rotors were in need of replacement due to excessive noise. I thought their estimate was a little high. I got a second opinion and was told that all I needed were a set of pads on the front. I took the deal because it was cheaper. So now I have a set of crappy pads that squeal and squeak everytime I brake. They were so bad that I went back to Seven Oaks Auto Care. Tony understood the coice I made and the reason I made it. He simply changed out the pads and rotors and got it done a little cheaper than he originally quoted.
I saw the lifetime pads the other place put on my truck. They were the cheapest set I'd ever seen. No beveled edges. No anti rattle clips. No backing plate. I guess the old addage is true. You get what you pay for. Thanks Seven Oaks for strsightening me out.

5
★★★★★

I have learned a valuable lesson. I went to Seven Oaks Auto Care and got a quote for a brake job. The front brake pads and rotors were in need of replacement due to excessive noise. I thought their estimate was a little high. I got a second opinion and was told that all I needed were a set of pads on the front. I took the deal because it was cheaper. So now I have a set of crappy pads that squeal and squeak everytime I brake. They were so bad that I went back to Seven Oaks Auto Care. Tony understood the coice I made and the reason I made it. He simply changed out the pads and rotors and got it done a little cheaper than he originally quoted.
I saw the lifetime pads the other place put on my truck. They were the cheapest set I'd ever seen. No beveled edges. No anti rattle clips. No backing plate. I guess the old addage is true. You get what you pay for. Thanks Seven Oaks for strsightening me out.

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1 out of 1 people found this review helpful.

Business Response:

Thanks Bill Come down and get 15% off your entire next bill
.

Knowing my lack of funds, the shop owner did what he could for me in order to fix a strange and recurring electronic problem with my vehicle. At first he didn't know exactly what the problem was. Knowing that I couldn't afford for him to do any extensive diagnosis, he gave me a quick solution that reduced the symptoms my vehicle was experiencing. I came back six months later and he was able to find the problem and fix it for a cheap price. I am so glad that he worked with me and my small pocket book. If I had gone to another shop, I can imagine them telling me to go away. However, Tony was kind and caring and saved me from a really bad situation. Thanks Tony.

5
★★★★★

Knowing my lack of funds, the shop owner did what he could for me in order to fix a strange and recurring electronic problem with my vehicle. At first he didn't know exactly what the problem was. Knowing that I couldn't afford for him to do any extensive diagnosis, he gave me a quick solution that reduced the symptoms my vehicle was experiencing. I came back six months later and he was able to find the problem and fix it for a cheap price. I am so glad that he worked with me and my small pocket book. If I had gone to another shop, I can imagine them telling me to go away. However, Tony was kind and caring and saved me from a really bad situation. Thanks Tony.

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1 out of 1 people found this review helpful.

Business Response:

Glad we could help Hey Vince it was so nice that you appreciate our efforts. Come on down here and get a free oil change next time you need additional maintenance. We thank you for your remarks. See you soon.
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Tony is awesome. The work that was done on my car was first rate and efficient. They even drove me to work and picked me up. What a great bunch down there.

Thanks guys

2
★★★★★

Tony is awesome. The work that was done on my car was first rate and efficient. They even drove me to work and picked me up. What a great bunch down there.

Thanks guys

Pros: Excellent Service

Cons: None

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The owner offers reliable service and great customer service. The prices here seem to be a little higher than other auto places but perhaps that is why the work is reliable. I also like that it has a clean appearance and they will vaccuum your car for you. If you live or work in the area, they wil also give you a ride from the shop.

4
★★★★☆

The owner offers reliable service and great customer service. The prices here seem to be a little higher than other auto places but perhaps that is why the work is reliable. I also like that it has a clean appearance and they will vaccuum your car for you. If you live or work in the area, they wil also give you a ride from the shop.

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1 out of 2 people found this review helpful.

Business Response:

Thanks Kathy Good to know you liked our work. Come down and get a free maintenance inspection. If something is required to bring you current on your maintenance then I'll take 20% off one of the services
 

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