Ye Ole Wheel Shop

★★★☆☆
  • 6363 Washington Blvd

    Elkridge, MD 21075

    Map & Directions
  • 410-796-8400

About Ye Ole Wheel Shop

Hours
Mon - Fri 9:00 am - 6:00 pm, Sat 10:00 am - 1:00 pm

Automotive

Automotive
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.

They did a great job! i got one aftermarket wheel done there for some minor curb rash. took em a little over a week which is a little longer than i expected, but seeing how its a family owned small little place i had patience. the quality

3
★★★★★

They did a great job! i got one aftermarket wheel done there for some minor curb rash. took em a little over a week which is a little longer than i expected, but seeing how its a family owned small little place i had patience. the quality

.

As a manager of an auto repair shop we get a lot of cars in with bent wheels. Ye Ole Wheel Shop fixed them right the first time. We tried a moble wheel shop and it took them twice to get it close to being back to original. We've never had that problem with Ye Ole wheel shop. I highly recommend them!!

2
★★★★★

As a manager of an auto repair shop we get a lot of cars in with bent wheels. Ye Ole Wheel Shop fixed them right the first time. We tried a moble wheel shop and it took them twice to get it close to being back to original. We've never had that problem with Ye Ole wheel shop. I highly recommend them!!

Pros: Fix the wheel right the first tiem

Cons: Pay extra to get it back quickly, but worth it

.

We delivered our wheel at the end of April to be fixed, and they said they wold call when it was ready......we never received a call. We called and they said our wheel had been ready for a while...well? When I arrived to pick the wheel up, I couldn't find my yellow slip, and they were not very helpful in trying to help me find my wheel. They being tire & wheel people managed to mount my tire back onto my wheel backwards, even though it says on the wheel "this side in" in the fact that they do this for a living they should be able to do this minor task. Well long story short we will not be patrons of this business again.

0
★☆☆☆☆

We delivered our wheel at the end of April to be fixed, and they said they wold call when it was ready......we never received a call. We called and they said our wheel had been ready for a while...well? When I arrived to pick the wheel up, I couldn't find my yellow slip, and they were not very helpful in trying to help me find my wheel. They being tire & wheel people managed to mount my tire back onto my wheel backwards, even though it says on the wheel "this side in" in the fact that they do this for a living they should be able to do this minor task. Well long story short we will not be patrons of this business again.

Pros: can fix a bend rim

Cons: Cannot mount a tire the right way, very bad customer service

.

This specialty shop is not special by any means. They pick over the price for everything and at the end of the day, try to find ways to charge you more for the simple service you may ask of them. They told me my rims were done, but the next phone call said they needed to fix the seal as I had must broken it when I bent the rim. However, the tires had AIR in them when I dropped them off. After a little research, it was suggested to me by another wheel specialist told me they must have broken the seal themselves while they were fixing my rims. It cost me an extra $100. I will NOT be going here again, neither should you. Give your money to someone else.

0
★☆☆☆☆

This specialty shop is not special by any means. They pick over the price for everything and at the end of the day, try to find ways to charge you more for the simple service you may ask of them. They told me my rims were done, but the next phone call said they needed to fix the seal as I had must broken it when I bent the rim. However, the tires had AIR in them when I dropped them off. After a little research, it was suggested to me by another wheel specialist told me they must have broken the seal themselves while they were fixing my rims. It cost me an extra $100. I will NOT be going here again, neither should you. Give your money to someone else.

Pros: No pros

Cons: Many - horrible customer service mainly, PRICE

.

I had a list of 9 shops to call and get quotes for on refinishing my aftermarket wheels. The guy answered the phone by saying "Hello?" So I asked him is this Ye Ole Wheel Shop? He sounded frustrated and said yes.......

From that point on, my attempts to get him to answer my question made it seem like I was a hassel and bothering him. I remember calling 4 months ago and got hold of a really nice lady who rhelped me a lot, and I ended up refinishing 2 sets of wheels there.

Unfortunately, after speaking to him today, I will not be going back to Ye Ole Wheel Shop. The guy on the on the end was rude, disrespectful , and completely dismissive. I will be taking all my future business else where.

0
★☆☆☆☆

I had a list of 9 shops to call and get quotes for on refinishing my aftermarket wheels. The guy answered the phone by saying "Hello?" So I asked him is this Ye Ole Wheel Shop? He sounded frustrated and said yes.......

From that point on, my attempts to get him to answer my question made it seem like I was a hassel and bothering him. I remember calling 4 months ago and got hold of a really nice lady who rhelped me a lot, and I ended up refinishing 2 sets of wheels there.

Unfortunately, after speaking to him today, I will not be going back to Ye Ole Wheel Shop. The guy on the on the end was rude, disrespectful , and completely dismissive. I will be taking all my future business else where.

Pros: Great quality work

Cons: HOrrible customer service, rude and dismissive techs and reps.

.

I've used this place twice to fix wheels that were badly damaged. They are amazing.

Today I was able to have a bent saab wheel fixed while I waited (about 90 minutes) and the technician was very informative and helpful.

Another reviewer complained about them being short on the phone, but even if that's true, it does not detract from their ability.

2
★★★★★

I've used this place twice to fix wheels that were badly damaged. They are amazing.

Today I was able to have a bent saab wheel fixed while I waited (about 90 minutes) and the technician was very informative and helpful.

Another reviewer complained about them being short on the phone, but even if that's true, it does not detract from their ability.

Pros: great ability to fix damaged wheels.

Cons: Cost over $100 including a $25 express service.

.

Called to get some information about fixing a wheelcrack, said he couldn't give a price quote, I asked if I could just get a ball park from best to worst case scenario, and HE YELLED AT ME, no joke! When I told him he didn't need to take that tone with me, he hung up. I WILL NEVER DO BUISNESS WITH A COMPANY THAT TREATS CUSTOMERS LIKE THAT. I recommend that you don't even bother calling. I know at least a dozen other shops interested in helping me with better customer service.

0
★☆☆☆☆

Called to get some information about fixing a wheelcrack, said he couldn't give a price quote, I asked if I could just get a ball park from best to worst case scenario, and HE YELLED AT ME, no joke! When I told him he didn't need to take that tone with me, he hung up. I WILL NEVER DO BUISNESS WITH A COMPANY THAT TREATS CUSTOMERS LIKE THAT. I recommend that you don't even bother calling. I know at least a dozen other shops interested in helping me with better customer service.

Pros: None

Cons: Absolutely horrible customer service

 

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