Ferguson's Hardware

★★★☆☆

About Ferguson's Hardware

Hours
Mon - Fri, 8am - 5pm; Sat, 8am - 4pm; Sun, closed

Home & Garden

Home & Garden
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3.0 2
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I have used Fergusons since I moved to Catonsville many years ago and it was always my go to place for keys and anything unusual. One of the few places that repairs screens. They used to do special orders of stuff you couldn't get anywhere else. But in the last few years, the owner has brought in this horrible woman to help him (I think she's his new wife). This woman is rude, obnoxious, and if they don't have what you want, tries to insist you buy something else and screams at you if you want to place a special order. And don't try asking for the owner as if he is working in the back she refuses to get him. When I told her I would be forced to take my business elsewhere if I couldn't ask him about a special service they used to provide, she told me to do that and hung up on me. Hopefully the owner will read this and realize how this awful woman is ruining his business. Unfortunately I'll be looking elsewhere for an old fashioned hardware store as I don't have time to spend half the day calling back to get a question answered or take off time from work to come down there and wait for him to finish doing whatever he is doing in the back.

2
★★☆☆☆

I have used Fergusons since I moved to Catonsville many years ago and it was always my go to place for keys and anything unusual. One of the few places that repairs screens. They used to do special orders of stuff you couldn't get anywhere else. But in the last few years, the owner has brought in this horrible woman to help him (I think she's his new wife). This woman is rude, obnoxious, and if they don't have what you want, tries to insist you buy something else and screams at you if you want to place a special order. And don't try asking for the owner as if he is working in the back she refuses to get him. When I told her I would be forced to take my business elsewhere if I couldn't ask him about a special service they used to provide, she told me to do that and hung up on me. Hopefully the owner will read this and realize how this awful woman is ruining his business. Unfortunately I'll be looking elsewhere for an old fashioned hardware store as I don't have time to spend half the day calling back to get a question answered or take off time from work to come down there and wait for him to finish doing whatever he is doing in the back.

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I have been shopping at Fergusons Hardware since I was a small child. Growing up in Paradise, Fergusons Hardware was a fixture in the community. If you want the experience of going back fifty years, go to Fergusons Hardware - it is just like an old movie. It is great just to go look around. You can count on them every Spring to have flats of fresh flowers displayed outside. It is always best to shop in these small stores rather than the big box chains to support your community. The workers at Fergusons Hardware are always very nice and helpful. If you need something special it can be ordered.

PROS: personal service
CONS: none

4
★★★★☆

I have been shopping at Fergusons Hardware since I was a small child. Growing up in Paradise, Fergusons Hardware was a fixture in the community. If you want the experience of going back fifty years, go to Fergusons Hardware - it is just like an old movie. It is great just to go look around. You can count on them every Spring to have flats of fresh flowers displayed outside. It is always best to shop in these small stores rather than the big box chains to support your community. The workers at Fergusons Hardware are always very nice and helpful. If you need something special it can be ordered.

PROS: personal service
CONS: none

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