Muddy Paws Pet Center

★★★★☆
  • 11209 Tippett Rd

    Clinton, MD 20735

    Map & Directions
  • 301-297-7600

About Muddy Paws Pet Center

Hours
Mon-Fri 8am-5pm, Sat 8am-4pm
4.0 4
Hi! Sign in to let us know how Muddy Paws Pet Center was?
Write a Review
.

Had a very disturbing experience with the owner at Muddy Paws regarding the timeliness of our notifying the kennel that our bulldog puppy was returned to us with a limp (noticed when my husband got him home, called maybe 4 hours later after I got home - after they were closed). During my first interaction with the owner, he was rude, questioned the amount of time that it took us to call the kennel, and informed me that he would cover our vet bill, but "every other kennel in the area would hear about it." When I tried to explain that I was submitting the vet bill based on my conversation with his wife, he insisted he "didn't need the irritation" and stormed off. As a first time user of his business, I was appalled at the lack of professionalism, even after I said we didn't need to be reimbursed if he had concerns (which was the first time I knew about them). We are frequent travelers and would have used Muddy Paws again in the future, but now I have to caution people against the business - not for the quality of their service, but for the unbalanced behavior of the management

2
★★☆☆☆

Had a very disturbing experience with the owner at Muddy Paws regarding the timeliness of our notifying the kennel that our bulldog puppy was returned to us with a limp (noticed when my husband got him home, called maybe 4 hours later after I got home - after they were closed). During my first interaction with the owner, he was rude, questioned the amount of time that it took us to call the kennel, and informed me that he would cover our vet bill, but "every other kennel in the area would hear about it." When I tried to explain that I was submitting the vet bill based on my conversation with his wife, he insisted he "didn't need the irritation" and stormed off. As a first time user of his business, I was appalled at the lack of professionalism, even after I said we didn't need to be reimbursed if he had concerns (which was the first time I knew about them). We are frequent travelers and would have used Muddy Paws again in the future, but now I have to caution people against the business - not for the quality of their service, but for the unbalanced behavior of the management

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have used this kennel for about 5 years now. The prices are very reasonable. The staff is well trained and friendly. My dog loves coming to the kennel. I have boarded him for about a week during the summers. He has always returned very happy and clean.

4
★★★★☆

I have used this kennel for about 5 years now. The prices are very reasonable. The staff is well trained and friendly. My dog loves coming to the kennel. I have boarded him for about a week during the summers. He has always returned very happy and clean.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great kennels..been taking my babies here for a couple years now and no complaints. Staff are caring and warm and the pooches appear clean and well fed following their stay. I can usually tell if their stay went well since one of my doggies becomes very quiet and withdrawn but that's never happened with Muddy paws. He comes out wagging his tail and all smiles every single time. When I drop them off he goes willingly without barking or struggling because he loves the staff.

5
★★★★★

Great kennels..been taking my babies here for a couple years now and no complaints. Staff are caring and warm and the pooches appear clean and well fed following their stay. I can usually tell if their stay went well since one of my doggies becomes very quiet and withdrawn but that's never happened with Muddy paws. He comes out wagging his tail and all smiles every single time. When I drop them off he goes willingly without barking or struggling because he loves the staff.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff at Muddy Paws are loving, nurturing and very well trained. The store front is warm and inviting, with a lot of cutesy and whimsy thrown in for comfort. They work hard to reassure pet owners their dogs and cats are in the bet of hands. They offer full service grooming as well as kenneling services, and are open on weekends. It's a bit difficult to find the kennel, but well worth the search

PROS: Safe, friendly and loving
CONS: Way off the beat and path

5
★★★★★

The staff at Muddy Paws are loving, nurturing and very well trained. The store front is warm and inviting, with a lot of cutesy and whimsy thrown in for comfort. They work hard to reassure pet owners their dogs and cats are in the bet of hands. They offer full service grooming as well as kenneling services, and are open on weekends. It's a bit difficult to find the kennel, but well worth the search

PROS: Safe, friendly and loving
CONS: Way off the beat and path

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Muddy Paws Pet Center, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review