Big Top Cleaners

★☆☆☆☆

About Big Top Cleaners

Hours
Mon - Fri, 7am - 7:30pm; Sat, Sun, closed
1.0 1
Hi! Sign in to let us know how Big Top Cleaners was?
Write a Review
.

I picked up my clothing and when I got home I discovered that one shirt had ink stains all over one sleeve and on the front, and a second shirt had ink stains on the front. When I went back to ask what we could do about it I was told by the woman that the one shirt had an ink spot on the elbow it when I brought it in. She said she had worked to get it out but was unsuccessful.

This is completely untrue; neither of these shirts had any ink on them. Further, her explanation does not explain how the stain could run all over the this shirt and the other. I have had shirts with ink stains before and the stain sets, it does not run when washed, and it certainly doesn't run onto other shirts in the wash. The only way I could see this happening would be if the ink was wet when the shirt was laundered - like when there is a pen in the machine.

Unfortunately Big Top Cleaners is not a member of any professional dry cleaning organization that I can determine so I have no recourse. I guess in the end it is my fault anyway, because I went back to them after having had a shirt ruined there by a bleach mark - on that occasion they told me they don't use any bleach in their laundry operation. The first time the mule kicks you, you can blame the mule . . . the second time it's on you.

My recommendation to people is to use cleaners that belong to a professional trade organization. At least then you can send the clothing in and they will take a look and try to determine how/when the damamge was caused. Obviously I am not giving the mule a third shot by ever bringing my clothing to Big Top Cleaners in Laurel Maryland again.

1
★☆☆☆☆

I picked up my clothing and when I got home I discovered that one shirt had ink stains all over one sleeve and on the front, and a second shirt had ink stains on the front. When I went back to ask what we could do about it I was told by the woman that the one shirt had an ink spot on the elbow it when I brought it in. She said she had worked to get it out but was unsuccessful.

This is completely untrue; neither of these shirts had any ink on them. Further, her explanation does not explain how the stain could run all over the this shirt and the other. I have had shirts with ink stains before and the stain sets, it does not run when washed, and it certainly doesn't run onto other shirts in the wash. The only way I could see this happening would be if the ink was wet when the shirt was laundered - like when there is a pen in the machine.

Unfortunately Big Top Cleaners is not a member of any professional dry cleaning organization that I can determine so I have no recourse. I guess in the end it is my fault anyway, because I went back to them after having had a shirt ruined there by a bleach mark - on that occasion they told me they don't use any bleach in their laundry operation. The first time the mule kicks you, you can blame the mule . . . the second time it's on you.

My recommendation to people is to use cleaners that belong to a professional trade organization. At least then you can send the clothing in and they will take a look and try to determine how/when the damamge was caused. Obviously I am not giving the mule a third shot by ever bringing my clothing to Big Top Cleaners in Laurel Maryland again.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Big Top Cleaners, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review