Baltimore Collision Centers

I took my car here because it is one of the collision shops that works with my insurance company - what a MISTAKE! I was told the car would be ready in five days, which was what my insurance company estimated it would take. Ten days later, they still have my car and I have not received a single phone call updating me on the progress! I have been told repeatedly that my car will be ready "tomorrow," but somehow it is still not ready. The shop is supposed to open at 7, but I just called to find out if my car is finally done and someone told me he had no idea what was going on and I should "call back later." How much later? "Just... later today."

Thanks a lot, Baltimore Collision. What a mess.

Posted 03/22/09 | Report Abuse

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