Gutter Guys

★★★☆☆

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  • Roofing Contractors
  • Lumber

Home & Garden

Home & Garden
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Ingalls Lumber & Supply

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N Z Cramer and Son, Inc.

101 Woodsboro Creagerstown Rd Woodsboro, MD

3.0 1
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We hired the Gutter Guys to clean our gutters, and they did a fine job. So we hired them to replace a section of gutter. I was assured on the phone that they would not walk on my old slate roof; but they did. Had I not been home that day, I would not even have known -- unless my roof started leaking. I chased them down as soon as I figured out what they were doing and called the office to rat them out. What had been quoted as a 45-minute job ended up taking them nearly 2 hours because they couldn't walk on the roof. I didn't care how long it took, but I question why I was given an estimate of 45 minutes by the office when they knew I had a slate roof that was not to be walked on. I called them again about another section of gutter that needs to be replaced, but they've never bothered to call me back.

NOTE: They work in conjunction with Gutters for Less, so one or the other will show up at the scheduled time.

PROS: Reasonably priced.
CONS: Walked on my slate roof even though the office had said they would not.

3
★★★☆☆

We hired the Gutter Guys to clean our gutters, and they did a fine job. So we hired them to replace a section of gutter. I was assured on the phone that they would not walk on my old slate roof; but they did. Had I not been home that day, I would not even have known -- unless my roof started leaking. I chased them down as soon as I figured out what they were doing and called the office to rat them out. What had been quoted as a 45-minute job ended up taking them nearly 2 hours because they couldn't walk on the roof. I didn't care how long it took, but I question why I was given an estimate of 45 minutes by the office when they knew I had a slate roof that was not to be walked on. I called them again about another section of gutter that needs to be replaced, but they've never bothered to call me back.

NOTE: They work in conjunction with Gutters for Less, so one or the other will show up at the scheduled time.

PROS: Reasonably priced.
CONS: Walked on my slate roof even though the office had said they would not.

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