Matchett, Kelly, DVM - South Berwick Veterinary Hosp

★★★★☆
43.2382 -70.8057
Map and Directions to South Berwick Veterinary Hospital

207-384-2123

25 Goodwin St

South Berwick, ME

03908

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Pets & Animals

Pets & Animals
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Reviews 1 - 28 of 28.
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Hi Tami,

We are so sorry for your loss of Mr. Jinx.

Dr. Linnell has tried to contact you a few times to discuss this terrible issue and let you know how awful she feels about how this situation played out; especially how you feel. She has sent you a private letter.

We have all taken this very hard, we pride ourselves on making our clients feel like they are not numbers, that their animals are like their children. We have a policy to call back owners a few days after visits, and if you scroll through some comments below, you will see other clients have commented on this.

Dr. Linnell was not the doctor that saw your Jinxy every time, though she does feel responsible that the last time your husband brought him in, she did see him for xrays, and then had a planned trip for a conference. We were unaware that Jinx had gone downhill so fast, we usually get reports from specialty clinics. We are so sorry that you had to go through this without us and we promise this is not our usual policy.

Dr. Linnell feels awful about this, and measures have been taken here to avoid this in the future.

She is not the cold Dr. you think she is. She comes in on days off, she meets clients here when we are closed.

I urge you to return her call to discuss this further. I really think it would make you feel better.

5
★★★★★

Hi Tami,

We are so sorry for your loss of Mr. Jinx.

Dr. Linnell has tried to contact you a few times to discuss this terrible issue and let you know how awful she feels about how this situation played out; especially how you feel. She has sent you a private letter.

We have all taken this very hard, we pride ourselves on making our clients feel like they are not numbers, that their animals are like their children. We have a policy to call back owners a few days after visits, and if you scroll through some comments below, you will see other clients have commented on this.

Dr. Linnell was not the doctor that saw your Jinxy every time, though she does feel responsible that the last time your husband brought him in, she did see him for xrays, and then had a planned trip for a conference. We were unaware that Jinx had gone downhill so fast, we usually get reports from specialty clinics. We are so sorry that you had to go through this without us and we promise this is not our usual policy.

Dr. Linnell feels awful about this, and measures have been taken here to avoid this in the future.

She is not the cold Dr. you think she is. She comes in on days off, she meets clients here when we are closed.

I urge you to return her call to discuss this further. I really think it would make you feel better.

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I will never go back to Salmon Falls Animal Hospital and I wont refer anyone I know there. After taking my cat there who was very sick and spending hundreds of dollars, they didnt even have the common decency to call and see how he was doingnot once did they ask. When I asked them to take me off the mailing list because he had passed the girl said very nonchalantly Oh thats too badwasnt that the black and white cat? I feel that all that matters to them is moneynot the animal and not the person that loves and cares for their animals. Dr. Linnel was cold and uncaring and her staff isnt much better.

1
★☆☆☆☆

I will never go back to Salmon Falls Animal Hospital and I wont refer anyone I know there. After taking my cat there who was very sick and spending hundreds of dollars, they didnt even have the common decency to call and see how he was doingnot once did they ask. When I asked them to take me off the mailing list because he had passed the girl said very nonchalantly Oh thats too badwasnt that the black and white cat? I feel that all that matters to them is moneynot the animal and not the person that loves and cares for their animals. Dr. Linnel was cold and uncaring and her staff isnt much better.

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My cat is almost impossible at the vets. Drs were unable to really even touch him. As he got older I learned he had hip issues and restraining him was not a good idea. I had given up on being able to get him vet care. I heard Dr. Linnell would do sedation vet work and we have been going there ever since. My old guy recently was diagnosed with diabetes and we are managing his health together. Thanks to her we have gotten our cat Griff through some serious health issues, she is kind and caring and an excellent vet.

5
★★★★★

My cat is almost impossible at the vets. Drs were unable to really even touch him. As he got older I learned he had hip issues and restraining him was not a good idea. I had given up on being able to get him vet care. I heard Dr. Linnell would do sedation vet work and we have been going there ever since. My old guy recently was diagnosed with diabetes and we are managing his health together. Thanks to her we have gotten our cat Griff through some serious health issues, she is kind and caring and an excellent vet.

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Dr. Linnell is the most empathetic, compassionate Vet I have ever known. I have 5 cats and travel over one hour just to be seen by her. She is personable, responsible, knows EVERYTHING about vet medicine and I would travel even further if she moved. I highly recommend her and think she's the BEST. Thank you, Dr., for being the best vet I've ever come in contact with. Just wish you would take care of my medical needs!!!!! Also, for those people who have written negative reviews, they certainly don't pertain to Dr. Linnell. For the one who complained about owing money...pay your bill. Every service requires a fee-I'm sure you were informed of the amount you would owe, so you have no right to "ride". I totally would disregard that review....we all have bills to pay...gosh, you received the service and now you complain??? Shame on you...this is a business, too. You must be getting alot of calls from bill collectors....Dr. Linnell is still the best. She doesn't need patrons who can't pay...good riddance to YOU. Ha!!
PS-The staff is GREAT, too.

5
★★★★★

Dr. Linnell is the most empathetic, compassionate Vet I have ever known. I have 5 cats and travel over one hour just to be seen by her. She is personable, responsible, knows EVERYTHING about vet medicine and I would travel even further if she moved. I highly recommend her and think she's the BEST. Thank you, Dr., for being the best vet I've ever come in contact with. Just wish you would take care of my medical needs!!!!! Also, for those people who have written negative reviews, they certainly don't pertain to Dr. Linnell. For the one who complained about owing money...pay your bill. Every service requires a fee-I'm sure you were informed of the amount you would owe, so you have no right to "ride". I totally would disregard that review....we all have bills to pay...gosh, you received the service and now you complain??? Shame on you...this is a business, too. You must be getting alot of calls from bill collectors....Dr. Linnell is still the best. She doesn't need patrons who can't pay...good riddance to YOU. Ha!!
PS-The staff is GREAT, too.

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I've got several things to say: First of all, Dr. Linnell is the most compassionate caring person I know!!!! My dog Sandy was very sick when i adopted her and Dr. Linnell saved her life as far as I'm concerned!! Yes Doc, it's me Sally!! Dr. Linnell and her entire staff have become family to me. I love you guys!! Sandy does too!! So for you people who write nasty stuff about this practice wouldn't know an awesome vet if one bit you in the butt!! Don't mess with my extended family!!!

5
★★★★★

I've got several things to say: First of all, Dr. Linnell is the most compassionate caring person I know!!!! My dog Sandy was very sick when i adopted her and Dr. Linnell saved her life as far as I'm concerned!! Yes Doc, it's me Sally!! Dr. Linnell and her entire staff have become family to me. I love you guys!! Sandy does too!! So for you people who write nasty stuff about this practice wouldn't know an awesome vet if one bit you in the butt!! Don't mess with my extended family!!!

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This is a vet who loves animals and cares about her clients. She is a true professional and has never let us down on any level. We have to travel 40+ miles to S. Berwick but it is worth it. We like the staff and feel comfortable with the services they provide.

5
★★★★★

This is a vet who loves animals and cares about her clients. She is a true professional and has never let us down on any level. We have to travel 40+ miles to S. Berwick but it is worth it. We like the staff and feel comfortable with the services they provide.

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Dr. Linnell is the best! She truly loves animals and will do everything and anything they need- no more, and no less. I would enthusiastically recommend her to anyone.

5
★★★★★

Dr. Linnell is the best! She truly loves animals and will do everything and anything they need- no more, and no less. I would enthusiastically recommend her to anyone.

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I have a very "nervous" little male terrier. The Doctors and staff at South Berwick Veterinary are very kind and understanding to all his "special needs". They are dedicated to educating me on how to keep him as healthy and as happy as he is capable of being. Their pricing structure is competitive to other local vets. I have taken my dogs to other vets in the past.
I'm not sure why other people would be so unhappy that they feel they have to use expletives; and then sign anonymously....but I am completely confident in recommending this service to anyone.

5
★★★★★

I have a very "nervous" little male terrier. The Doctors and staff at South Berwick Veterinary are very kind and understanding to all his "special needs". They are dedicated to educating me on how to keep him as healthy and as happy as he is capable of being. Their pricing structure is competitive to other local vets. I have taken my dogs to other vets in the past.
I'm not sure why other people would be so unhappy that they feel they have to use expletives; and then sign anonymously....but I am completely confident in recommending this service to anyone.

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A friend of mine told me about the posts on this site and was appalled, so I took a look for myself. Ya know, I get very irritated when loosers post about a business and just make stuff up because they have nothing better to do.
I have been involved with South Berwick Veterinary Hospital in a business capcity for several years and have seen the extraordinary evolution this hospital has taken. Since Dr. Linnell purchased the hospital the quality of medicine and care has risen. The last post I read talked about their new practice manager and high fees. Until very recently the fees at this hospital haven't changed in several years. Let's talk about the real world for a minute

Have the fees at your own work place gone up ???

In fact the hospitals new practice manager lowered fees that the previous owner jacked up greatly.

This new practice manager, Tom, has helped bring a highly trained and competant support staff into the hospital.

He has many years experience in practice management and has the credentials from Purdue University in veterinary management. I have witnessed his interactions with clients & pets and I have been impressed with his ability to meld the needs of business, medicine and patient care. not an easy job.

This practice is growing in all the right directions and if I owned a pet I would most certainly be happy to have it cared for at South Berwick. Meet the people at the hospital and see for yourself. I just hope that serious people can see through the loosers who have nothing better to do than degrade good people.

Jason M.

4
★★★★☆

A friend of mine told me about the posts on this site and was appalled, so I took a look for myself. Ya know, I get very irritated when loosers post about a business and just make stuff up because they have nothing better to do.
I have been involved with South Berwick Veterinary Hospital in a business capcity for several years and have seen the extraordinary evolution this hospital has taken. Since Dr. Linnell purchased the hospital the quality of medicine and care has risen. The last post I read talked about their new practice manager and high fees. Until very recently the fees at this hospital haven't changed in several years. Let's talk about the real world for a minute

Have the fees at your own work place gone up ???

In fact the hospitals new practice manager lowered fees that the previous owner jacked up greatly.

This new practice manager, Tom, has helped bring a highly trained and competant support staff into the hospital.

He has many years experience in practice management and has the credentials from Purdue University in veterinary management. I have witnessed his interactions with clients & pets and I have been impressed with his ability to meld the needs of business, medicine and patient care. not an easy job.

This practice is growing in all the right directions and if I owned a pet I would most certainly be happy to have it cared for at South Berwick. Meet the people at the hospital and see for yourself. I just hope that serious people can see through the loosers who have nothing better to do than degrade good people.

Jason M.

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0 out of 1 people found this review helpful.

.

Prices too high, vet seems as though she doesn't care at all. Would not reccomend this vet hospital to anyone.

2
★★☆☆☆

Prices too high, vet seems as though she doesn't care at all. Would not reccomend this vet hospital to anyone.

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1 out of 2 people found this review helpful.

.

I have been taking my pets to South Berwick Vet for many years.I have never been treated so poorly as I was when I went in and dealt with this Tom guy, the practice manger. He was so rude to me and treated me like an idiot. He has no compassion for animals at all, because of him I am taking my pets elsewhere.The vet that owns the practice doesn't even seem to care how rude he is to pets or paying customers. Plus the prices at South Berwick vet have gone way up in price in the last few years. My new Vet is very nice and caring along with the rest of the staff; plus the prices are much more reasonable.

1
★☆☆☆☆

I have been taking my pets to South Berwick Vet for many years.I have never been treated so poorly as I was when I went in and dealt with this Tom guy, the practice manger. He was so rude to me and treated me like an idiot. He has no compassion for animals at all, because of him I am taking my pets elsewhere.The vet that owns the practice doesn't even seem to care how rude he is to pets or paying customers. Plus the prices at South Berwick vet have gone way up in price in the last few years. My new Vet is very nice and caring along with the rest of the staff; plus the prices are much more reasonable.

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0 out of 1 people found this review helpful.

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11-11-11 RIP Grusha, we miss you.
To all at SBVH, thank you so much for helping me get through this ordeal.
Dr Linnel you are awesome, you are the best!
I'm not sure where these negative reviews are coming from but I noticed they seem to come from somebody by the name of "Unknown" or some equally non-person, like Sally, Sarah or BobT.
So this comes from Tim Pinkham who lives in Rollinsford, NH.
20 stars to compensate for the unknowns.

Prior post below from a year ago:

Top This!
Our 20 plus year old cat was found on Rt. 4 staggering along the side of the road. One of Rollinsford's finest scoops up our cat and brings her to S. Berwick Veterinary Hospital.
The good officer assumed she had been hit by a car and thought she should be put down. Thank goodness the wonderful doctor decided to take a closer look.
That night the policeman came knocking on our door asking if we were missing a cat. I said yes we are and he said he brought her to South Berwick Veterinary Hospital and I could pick her up in the morning.
I went to SBVH as soon as they opened and was happy to see it was indeed our cat Grusha.
They had treated her for fleas (we need to get better flea powder) put her up for the night gave her food and water.
She was diagnosed with something that translated to "Dizzy Kitty".
The doctor put her in a box with a clean towel in it and brought her to my truck.
I thanked the doctor and asked how she would like me to take care of the bill, her reply? "Oh, I'm not going to worry about it."
I was so shocked I barley got out a "Thank you" .
And then she was gone.
It took a few days but Grusha finely stopped walking like a drunken sailor.
I give South Berwick Veterinary Hospital ten stars!
Tim

5
★★★★★

11-11-11 RIP Grusha, we miss you.
To all at SBVH, thank you so much for helping me get through this ordeal.
Dr Linnel you are awesome, you are the best!
I'm not sure where these negative reviews are coming from but I noticed they seem to come from somebody by the name of "Unknown" or some equally non-person, like Sally, Sarah or BobT.
So this comes from Tim Pinkham who lives in Rollinsford, NH.
20 stars to compensate for the unknowns.

Prior post below from a year ago:

Top This!
Our 20 plus year old cat was found on Rt. 4 staggering along the side of the road. One of Rollinsford's finest scoops up our cat and brings her to S. Berwick Veterinary Hospital.
The good officer assumed she had been hit by a car and thought she should be put down. Thank goodness the wonderful doctor decided to take a closer look.
That night the policeman came knocking on our door asking if we were missing a cat. I said yes we are and he said he brought her to South Berwick Veterinary Hospital and I could pick her up in the morning.
I went to SBVH as soon as they opened and was happy to see it was indeed our cat Grusha.
They had treated her for fleas (we need to get better flea powder) put her up for the night gave her food and water.
She was diagnosed with something that translated to "Dizzy Kitty".
The doctor put her in a box with a clean towel in it and brought her to my truck.
I thanked the doctor and asked how she would like me to take care of the bill, her reply? "Oh, I'm not going to worry about it."
I was so shocked I barley got out a "Thank you" .
And then she was gone.
It took a few days but Grusha finely stopped walking like a drunken sailor.
I give South Berwick Veterinary Hospital ten stars!
Tim

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0 out of 1 people found this review helpful.

.

These are people who really care about the animals .
Our beloved lab suddenly became ill from cancer.
South Berwick Vet talked to me several times on the phone as a friend , as I cried and made arrangements for them to come here in our home for his final moments. Unfortunately, he became extremely uncomfortable several hours before the set time. I called, and without hesitation ( and the Vet's day off) they arrived to let him pass on. They showed him compassion and respect. This is priceless . I would rather pay more if the trade off is compassion.

5
★★★★★

These are people who really care about the animals .
Our beloved lab suddenly became ill from cancer.
South Berwick Vet talked to me several times on the phone as a friend , as I cried and made arrangements for them to come here in our home for his final moments. Unfortunately, he became extremely uncomfortable several hours before the set time. I called, and without hesitation ( and the Vet's day off) they arrived to let him pass on. They showed him compassion and respect. This is priceless . I would rather pay more if the trade off is compassion.

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0 out of 1 people found this review helpful.

.

I have not experienced the negative remarks made by the last review. I have found a very caring staff, have always been involved in his exams and care. Are they expensive? I think we are always surprised in some ways what our pets cost to care for -- but this is not when I want bargain service. I think knowing my vet is taking care of Parker and not a rotating staff of interns is how I want him taken care of.Peter Lawton

4
★★★★☆

I have not experienced the negative remarks made by the last review. I have found a very caring staff, have always been involved in his exams and care. Are they expensive? I think we are always surprised in some ways what our pets cost to care for -- but this is not when I want bargain service. I think knowing my vet is taking care of Parker and not a rotating staff of interns is how I want him taken care of.Peter Lawton

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The work done there is very much more expensive than my vet in Portsmouth. Also, a lot of times you have to drop off your pet and they don't ask you to OK specific charges--I had a 1200.00 surprise waiting for me last time. I don't like how a lot of the time you don't go see the vet with your pet--they just leave you in waiting room and then come speak to you when done. In a few cases you go in the room, but often not. Just overpriced and no reason for it.
Better doctors than the one that retired, check out all vet's records at Board of Registration in Vet Medicine, State of Maine (this goes for all vets). Cost is big factor in rating, nothing special for $$$$

3
★★★☆☆

The work done there is very much more expensive than my vet in Portsmouth. Also, a lot of times you have to drop off your pet and they don't ask you to OK specific charges--I had a 1200.00 surprise waiting for me last time. I don't like how a lot of the time you don't go see the vet with your pet--they just leave you in waiting room and then come speak to you when done. In a few cases you go in the room, but often not. Just overpriced and no reason for it.
Better doctors than the one that retired, check out all vet's records at Board of Registration in Vet Medicine, State of Maine (this goes for all vets). Cost is big factor in rating, nothing special for $$$$

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1 out of 2 people found this review helpful.

.

Great service and care for our 3 cats! They always fit you right in and make you feel like your pet is the most important patient.

The staff are wonderful and caring pet lovers. I would recommend this place to anyone! ;-)

5
★★★★★

Great service and care for our 3 cats! They always fit you right in and make you feel like your pet is the most important patient.

The staff are wonderful and caring pet lovers. I would recommend this place to anyone! ;-)

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0 out of 1 people found this review helpful.

.

My daughter had a pet mouse (yes a mouse!) that got sick one evening. It was suffering and causing my daughter distress watching her pet having trouble breathing and slowly dying. I felt bad for my daughter and figured I'd take it to the local vet and pay the small fee to put a mouse down so my daughter would feel better knowing her pet was out of pain. I expected the vet to laugh or not understand how much this small pet meant to my daughter, but I was wrong. They were totally sensitive and understanding and even sent my daughter a sympathy card! What a wonderful place to bring any pet.

PROS: Caring people.
CONS:

5
★★★★★

My daughter had a pet mouse (yes a mouse!) that got sick one evening. It was suffering and causing my daughter distress watching her pet having trouble breathing and slowly dying. I felt bad for my daughter and figured I'd take it to the local vet and pay the small fee to put a mouse down so my daughter would feel better knowing her pet was out of pain. I expected the vet to laugh or not understand how much this small pet meant to my daughter, but I was wrong. They were totally sensitive and understanding and even sent my daughter a sympathy card! What a wonderful place to bring any pet.

PROS: Caring people.
CONS:

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0 out of 1 people found this review helpful.

.

Very great staff. Are very accomadating have a dog and cat that they are both very good with. Prices are very reasonable. Offer a variety of services but are not pushy, just give advice.

4
★★★★☆

Very great staff. Are very accomadating have a dog and cat that they are both very good with. Prices are very reasonable. Offer a variety of services but are not pushy, just give advice.

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Latest reviews from Citysearch.

.

To all at SBVH, thank you so much for helping me get through this ordeal.
Dr Linnel you are awesome, you are the best!
I'm not sure where these negative reviews are coming from but I noticed they seem to come from somebody by the name of ""Unknown"" or some equally untouchable, like Sally, Sarah or Bob.
So this comes from Tim Pinkham who lives in Rollinsford, NH.
Thank you so much!!!

5
★★★★★

To all at SBVH, thank you so much for helping me get through this ordeal.
Dr Linnel you are awesome, you are the best!
I'm not sure where these negative reviews are coming from but I noticed they seem to come from somebody by the name of ""Unknown"" or some equally untouchable, like Sally, Sarah or Bob.
So this comes from Tim Pinkham who lives in Rollinsford, NH.
Thank you so much!!!

.

My little dog had to have some dental work done. Dr. Linnell explained the procedure, answered all my questions and was very patient with both me and my dog. The fee was reasonable for the professional services rendered. I'm happy with South Berwick Veterinary and my dog's fear has lessened with every trip.

5
★★★★★

My little dog had to have some dental work done. Dr. Linnell explained the procedure, answered all my questions and was very patient with both me and my dog. The fee was reasonable for the professional services rendered. I'm happy with South Berwick Veterinary and my dog's fear has lessened with every trip.

.

We have had many vets over the years but none as sympathetic and professional as Dr Linnell and her staff. We feel totally comfortable with them and enjoy visiting. We get the feeling they know how important our pets are to us and we have never had the feeling we are being charged too much or being asked to do procedures that are not necessary. We trust them and like them.

5
★★★★★

We have had many vets over the years but none as sympathetic and professional as Dr Linnell and her staff. We feel totally comfortable with them and enjoy visiting. We get the feeling they know how important our pets are to us and we have never had the feeling we are being charged too much or being asked to do procedures that are not necessary. We trust them and like them.

.

SBVH is the nicest place to take your pets. Dr. Linnell and Dr. Rizner both care deeply about their clients and their animals. Dr. Linnell is a fantastic vet and anyone who says otherwise has no idea what they're talking about! She has a wonderful sense of humor and is very easy to get along with. She loves animals and will give your pet the best treatment possible. Don't listen to the haters! This practice and its staff are amazing.

5
★★★★★

SBVH is the nicest place to take your pets. Dr. Linnell and Dr. Rizner both care deeply about their clients and their animals. Dr. Linnell is a fantastic vet and anyone who says otherwise has no idea what they're talking about! She has a wonderful sense of humor and is very easy to get along with. She loves animals and will give your pet the best treatment possible. Don't listen to the haters! This practice and its staff are amazing.

.

The Practice Manger is the rudest person I have ever met in my life. He treated me like I was stupid and he had no compassion what so ever. I have been going to South Berwick Veterinary Hospital for 10 plus years. I have always thought it was a great place until I met this Tom guy. He was mean to me and my pet. I have now switched to another vet, and they are great there no one treats you like crap like at South Berwick Veterinary Hospital.

1
★☆☆☆☆

The Practice Manger is the rudest person I have ever met in my life. He treated me like I was stupid and he had no compassion what so ever. I have been going to South Berwick Veterinary Hospital for 10 plus years. I have always thought it was a great place until I met this Tom guy. He was mean to me and my pet. I have now switched to another vet, and they are great there no one treats you like crap like at South Berwick Veterinary Hospital.

.

Hoooray, the transformation of South Berwick veterinary Hospital is awsome. Very caring and knowledge staff.\r
I have been a client at several clinics in other states, but this staff makes all the difference.\r
Good job to the management of the hospital. I have seen a couple of poor reviews and they must have come from disgrunteled owners. A couple of bad tempered people don't mean a thing.

5
★★★★★

Hoooray, the transformation of South Berwick veterinary Hospital is awsome. Very caring and knowledge staff.\r
I have been a client at several clinics in other states, but this staff makes all the difference.\r
Good job to the management of the hospital. I have seen a couple of poor reviews and they must have come from disgrunteled owners. A couple of bad tempered people don't mean a thing.

.

We've been going to South Berwick Vet for over 30 yrs. Would never have gone to another Vet until Dr Linnell bought the practice. SHE IS THE ""COLDEST PERSON"" i've ever met, she should not be caring for animals. There isn't enough space to write why I feel this way about her, but trust me I have plenty of reason. I would never take another animal there. My new Vet is the greatest. I would love to see Dr Linnel out of South Berwick Vet for the sake of our pets.

1
★☆☆☆☆

We've been going to South Berwick Vet for over 30 yrs. Would never have gone to another Vet until Dr Linnell bought the practice. SHE IS THE ""COLDEST PERSON"" i've ever met, she should not be caring for animals. There isn't enough space to write why I feel this way about her, but trust me I have plenty of reason. I would never take another animal there. My new Vet is the greatest. I would love to see Dr Linnel out of South Berwick Vet for the sake of our pets.

Pros: Kelly

Cons: Dr Linnel

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Had previously taken animals to them for years. Went into to have my mixed breed lab cross that on occasion gets mistaken for a ""mean breed"" but is the nicest friendliest dog ever, to get vaccines done. Dr came in talked for 30 seconds never petted greeted my dog took the leash held high very obvious was afraid of him, took him out back brought him back handed me the leash. No comments very cold. Have since changed vets the new one gets on the floor does the vaccines in the room it's just a much better place. Never mind the price increase new vet charges half what they do. I want the vets to be a good experience.

1
★☆☆☆☆

Had previously taken animals to them for years. Went into to have my mixed breed lab cross that on occasion gets mistaken for a ""mean breed"" but is the nicest friendliest dog ever, to get vaccines done. Dr came in talked for 30 seconds never petted greeted my dog took the leash held high very obvious was afraid of him, took him out back brought him back handed me the leash. No comments very cold. Have since changed vets the new one gets on the floor does the vaccines in the room it's just a much better place. Never mind the price increase new vet charges half what they do. I want the vets to be a good experience.

Pros: Dr Kelly Matchett

Cons: Dr Linnell

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I have never had any problems with Dr.Linnel if anything I think she is the best vet ever!! She makes me and my baby girl Maisy very comfortable and has even helped out Maisy with some issues she has had. I think you where lucky to even have them set up arrangements for payments most places wouldn't have. Health care is expensive for animals and people so get a clue. I would recommend the South Berwick Vet. to everyone I know!! The whole staff there is very carring and nice. And I can't say enough about how wonderful Dr.Linnel is and how much she cares about your pet and yourself. I would not listen to this person Mark !!

5
★★★★★

I have never had any problems with Dr.Linnel if anything I think she is the best vet ever!! She makes me and my baby girl Maisy very comfortable and has even helped out Maisy with some issues she has had. I think you where lucky to even have them set up arrangements for payments most places wouldn't have. Health care is expensive for animals and people so get a clue. I would recommend the South Berwick Vet. to everyone I know!! The whole staff there is very carring and nice. And I can't say enough about how wonderful Dr.Linnel is and how much she cares about your pet and yourself. I would not listen to this person Mark !!

Pros: Best vets in South Berwick

Cons: There isn't any

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I have been going to the So. Berwick Vet Hospital for more than 15 years and have never needed to owe a penny for services rendered until December 2008. While Dr. Linnel did do me a favor by letting me owe for putting my dog Angel to sleep, she charged me $295.00, for euthanasia and saving my dogs ashes. So far I have paid $150.00 of that bill and paid totally for two of my other dogs to get immunized up to date ( $273.00) I'd like to remind her that before she got there...when Dr. Lee was there and since shes been the Vet, I've spent thousands of dollars there. I won't spend one more dollar there. When I received services a few days ago I asked if I could have Angels ashes and the girl at the desk went out back to ask the Dr., She said no, which is one of the cruelest acts I've ever heard of. Oh, she'll get her measly $145.00 out of me but no more. Its clear to me that she is another person who is only looking only at the bottom line. How much she can make off of us. Please join me in boycotting the South Berwick Veterinary Hospital. To everyone else who works there, please accept my apologies...I know that everyone else means well.\r
I would also like to say that when I temporarily changed Vets so I didn't have to travel from Lebanon, Dr Lee wrote me a note saying how much he respected me for the way I take care of my animals.

1
★☆☆☆☆

I have been going to the So. Berwick Vet Hospital for more than 15 years and have never needed to owe a penny for services rendered until December 2008. While Dr. Linnel did do me a favor by letting me owe for putting my dog Angel to sleep, she charged me $295.00, for euthanasia and saving my dogs ashes. So far I have paid $150.00 of that bill and paid totally for two of my other dogs to get immunized up to date ( $273.00) I'd like to remind her that before she got there...when Dr. Lee was there and since shes been the Vet, I've spent thousands of dollars there. I won't spend one more dollar there. When I received services a few days ago I asked if I could have Angels ashes and the girl at the desk went out back to ask the Dr., She said no, which is one of the cruelest acts I've ever heard of. Oh, she'll get her measly $145.00 out of me but no more. Its clear to me that she is another person who is only looking only at the bottom line. How much she can make off of us. Please join me in boycotting the South Berwick Veterinary Hospital. To everyone else who works there, please accept my apologies...I know that everyone else means well.\r
I would also like to say that when I temporarily changed Vets so I didn't have to travel from Lebanon, Dr Lee wrote me a note saying how much he respected me for the way I take care of my animals.

Pros: The other Veterinarian

Cons: Dr. Linnell