Freeport Veterinary Hospital

★★★★☆
  • 4 Post Rd

    Freeport, ME 04032

    Map & Directions
  • 207-865-3673

About Freeport Veterinary Hospital

Categories
Hours
Mon 8am-5pm, Wed 8am-5pm, Fri 8am-5pm, Tue 8am-6pm, Thu 8am-6pm, Sat 8am-1pm

Pets & Animals

Pets & Animals
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Dr. Radding is a wonderful vet. She's knowledgeable, personable, clearly cares about the animals and knows what she's doing. Unfortunately personal issues have kept her out of state, and she's left management to another vet there until she can return full time to the practice (you can still get her now and again).

That being said - I'm not a huge fan of the other lead vet. She's smart, and knows her stuff, but I was made to feel as if I didn't have the best interest of my pet in mind and was asked ridiculous questions I had already answered to the vet tech, and was given looks like she didn't believe I could possibly have cleaned my dogs ear if it was this bad. Since then I've seen her twice more and her bedside manner seems better, but I prefer not to see her. She knows her medicine though, so I give her points for that.

The staff at FVH is incredibly nice, they treat my dogs fabulously and I've never worried about their care there.

When we lost our senior, they sent us a card signed from the whole staff. Yes, the prices are a little higher than you might find somewhere else, but it's never been so high I've refused to go back. It's great care and I don't bargain shop. The dogs are like children to us, and I expect them to have an excellent level of care, not just cheap care.

Unfortunately the vet I credit with saving the quality of life for our old senior (and perhaps her life in general), moved on to start her own clinic. I have stayed with FVH but will be trying the new clinic. Not only are there more appointments available within the time frames I need because of work, but with Dr. Radding gone so much, this other woman is the only person I truly trust with my pets health.

I would ABSOLUTELY go back to Freeport Veterinary Clinic without hesitation, it's nice knowing there are good options in the area however. I highly recommend them, even if the vets currently there aren't the most personable, they are knowledgeable and you can rest assured your pet will be cared for. I hope Dr. Radding can come back full time!

4
★★★★☆

Dr. Radding is a wonderful vet. She's knowledgeable, personable, clearly cares about the animals and knows what she's doing. Unfortunately personal issues have kept her out of state, and she's left management to another vet there until she can return full time to the practice (you can still get her now and again).

That being said - I'm not a huge fan of the other lead vet. She's smart, and knows her stuff, but I was made to feel as if I didn't have the best interest of my pet in mind and was asked ridiculous questions I had already answered to the vet tech, and was given looks like she didn't believe I could possibly have cleaned my dogs ear if it was this bad. Since then I've seen her twice more and her bedside manner seems better, but I prefer not to see her. She knows her medicine though, so I give her points for that.

The staff at FVH is incredibly nice, they treat my dogs fabulously and I've never worried about their care there.

When we lost our senior, they sent us a card signed from the whole staff. Yes, the prices are a little higher than you might find somewhere else, but it's never been so high I've refused to go back. It's great care and I don't bargain shop. The dogs are like children to us, and I expect them to have an excellent level of care, not just cheap care.

Unfortunately the vet I credit with saving the quality of life for our old senior (and perhaps her life in general), moved on to start her own clinic. I have stayed with FVH but will be trying the new clinic. Not only are there more appointments available within the time frames I need because of work, but with Dr. Radding gone so much, this other woman is the only person I truly trust with my pets health.

I would ABSOLUTELY go back to Freeport Veterinary Clinic without hesitation, it's nice knowing there are good options in the area however. I highly recommend them, even if the vets currently there aren't the most personable, they are knowledgeable and you can rest assured your pet will be cared for. I hope Dr. Radding can come back full time!

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Business Response:

Thank you, hb, for the review! I am happy to let you know that I am back at the practice full-time! Carolyn Radding, VMD
.

I have to say that I really enjoy the staff here. Yes it has changed hands, yes they have had employee turnover but I've been coming here for over 10 years and I find the professionalism is very high and the employees they hire are the best. When I leave my dogs there for care I know for certain they are getting the best care they can get. Prices are a Little higher for some items and actually lower in other areas if you call around to other vets. In this case I say you get what you pay for. You want good care and service this is the place to bring your animals.

5
★★★★★

I have to say that I really enjoy the staff here. Yes it has changed hands, yes they have had employee turnover but I've been coming here for over 10 years and I find the professionalism is very high and the employees they hire are the best. When I leave my dogs there for care I know for certain they are getting the best care they can get. Prices are a Little higher for some items and actually lower in other areas if you call around to other vets. In this case I say you get what you pay for. You want good care and service this is the place to bring your animals.

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.

I was amazed at the great customer service I recieved from the staff at the Freeport Veterinary Hospital. I am a returning client who has moved back to the area and have a pair of dogs who needed a new Vet local to where I live now.

I was totally blown away by the investments in new technology and services that the new owner, Dr Radding has made with the hospital since taking it over from the previous owner last fall. The new tablet PC's and computer systems she has put in really has speeded up the time of service and the detail in the instructions I can now take home with me. I hate wasting time waiting when I shouldn't have to.

I was also pleasantly surprised at the affordability of the services, esp having come up from the CT area. The new dental health equipment at the hospital has made my dog's dental cleaning a much faster process than the old one. I did not expect to find this great level of pet health technology in Freeport!

My thanks to Dr. Radding and the rest of the kind staff at Freeport Veterinary Hospital for a job well done!

I look forward to their new e-pharmacy which will save me even more time!!

PROS: Great Service, Great New Technologies, Great Price!
CONS: Not open on Sundays

5
★★★★★

I was amazed at the great customer service I recieved from the staff at the Freeport Veterinary Hospital. I am a returning client who has moved back to the area and have a pair of dogs who needed a new Vet local to where I live now.

I was totally blown away by the investments in new technology and services that the new owner, Dr Radding has made with the hospital since taking it over from the previous owner last fall. The new tablet PC's and computer systems she has put in really has speeded up the time of service and the detail in the instructions I can now take home with me. I hate wasting time waiting when I shouldn't have to.

I was also pleasantly surprised at the affordability of the services, esp having come up from the CT area. The new dental health equipment at the hospital has made my dog's dental cleaning a much faster process than the old one. I did not expect to find this great level of pet health technology in Freeport!

My thanks to Dr. Radding and the rest of the kind staff at Freeport Veterinary Hospital for a job well done!

I look forward to their new e-pharmacy which will save me even more time!!

PROS: Great Service, Great New Technologies, Great Price!
CONS: Not open on Sundays

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.

Vet just changed ownership from Dr. Bourassa to a woman Dr Radding whom is nice enough, but I'm changing vets. They raised their rates and I find it sky high. The staff has also changed except like 2 people, no more cozy feeling. Cost me $68 for a rabies shot for the cat! They are into Holistic approaches and that's all fine and dandy if you can afford it all....but I'm not into acupuncture and massage for my dog, sorry. Also the table the cat was given had not been washedthe rest of the place was spotless, but .. Where my animals go matter and how do I know what was on that table..

PROS: local and into expensive treatments
CONS: costs, nonpersonal, uncomfortable feeling.

3
★★★☆☆

Vet just changed ownership from Dr. Bourassa to a woman Dr Radding whom is nice enough, but I'm changing vets. They raised their rates and I find it sky high. The staff has also changed except like 2 people, no more cozy feeling. Cost me $68 for a rabies shot for the cat! They are into Holistic approaches and that's all fine and dandy if you can afford it all....but I'm not into acupuncture and massage for my dog, sorry. Also the table the cat was given had not been washedthe rest of the place was spotless, but .. Where my animals go matter and how do I know what was on that table..

PROS: local and into expensive treatments
CONS: costs, nonpersonal, uncomfortable feeling.

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Message from Freeport Veterinary Hospital

We always welcome your feedback! It helps us to continually improve.

More about Freeport Veterinary Hospital

We are a full-service veterinary hospital, providing medical, surgical and dental care for dogs and cats. Our emphasis is on top quality preventive care including not just vaccines, but nutrition counseling, pet selection services, behavior counseling, weight management and senior care. Dr. Radding, the owner of the practice, has a particular interest in dentistry as well as skin and ear problems. Our friendly, caring team works together to provide both you and your pet with the best care possible!

 

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