Bennington, Scott, Dvm - Companion Animal Clinic

★★★☆☆
  • 235 Hospital St

    Augusta, ME 04330

    Map & Directions
  • 207-622-2737

About Bennington, Scott, Dvm - Companion Animal Clinic

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My experience at companion animal clinic

I really wanted to like this vet as it is at a very convenient location for me, however my experience was terrifying.
I felt uncomfortable the second I walked through the door. The building itself is in sub-par condition and the interior is just as bad. It does not feel clean, organized or sanitary. The term ??back alley? comes to mind. (It looks like an old run down house) My dog had an appointment to get several shots and I am new to the area.
The first alarming moment was when they wanted to give my dog several shots all at once. My old vet (who has a beautiful, modern facility and who is very knowledgeable) recommended spacing the rabies shot apart from the 4 others to avoid any likely adverse reaction (no extra charge for spacing). Companion animal clinic wanted to do them all at once to save time; it was not until I objected very sternly that they agreed with me.
When it was time to give the shots, Dr. Penny Bennington set the exposed needles directly onto the dirty floor; mind you this was late in the day so several other people and dogs with dirty feet would have been in there already. She stuck those needles into my dog after they were on the floor! I was so worried that she would contract an infection. She was not swabbed with alcohol before the shots were administered either!
Her rabies shot was scheduled one month after this round. I was told since she would not need another work up; I could avoid that charge and just come in and get the shot. I told myself after this shot, I was never going back. I showed up for the appointment and was told they would take my dog ??out back? to give her the shot. I asked if I could come, and they said no, ??Customers are not allowed out back?, it would cost extra for me to watch because they would have to use (at the time, completely vacant) an examination room. In my mind I could picture the dirty closet they were about to take my dog to and give a shot, with probably another disgustingly treated needle. It must be pretty bad if they do not allow people to watch their dog get injected with a shot. I know people whose dogs have gotten the wrong shots, or no shot at all in similar situations. The facility really is that bad.
They started to take her out back and after 10 seconds I almost had a panic attack and demanded they bring her back to me at once before administering the shot. I told them I would get the shot elsewhere. Would you send your child to a stranger in a back-alley style clinic to have shots without you being able to watch? No, maybe it??s silly, but my dog is like my child and I have never felt so uncomfortable!
Just to add an additional point, they gave me a hard time for getting a prescription written for my dogs heartworm medication because I wanted to have it filled somewhere else. Companion??s price was over $35 more. I??m not made of money; the fact that Dr. Penny gave me a hard time about it was very rude.
I miss my old vet, so friendly, so clean, but now so far away. I will NEVER return to companion animal clinic.

1
★☆☆☆☆

My experience at companion animal clinic

I really wanted to like this vet as it is at a very convenient location for me, however my experience was terrifying.
I felt uncomfortable the second I walked through the door. The building itself is in sub-par condition and the interior is just as bad. It does not feel clean, organized or sanitary. The term ??back alley? comes to mind. (It looks like an old run down house) My dog had an appointment to get several shots and I am new to the area.
The first alarming moment was when they wanted to give my dog several shots all at once. My old vet (who has a beautiful, modern facility and who is very knowledgeable) recommended spacing the rabies shot apart from the 4 others to avoid any likely adverse reaction (no extra charge for spacing). Companion animal clinic wanted to do them all at once to save time; it was not until I objected very sternly that they agreed with me.
When it was time to give the shots, Dr. Penny Bennington set the exposed needles directly onto the dirty floor; mind you this was late in the day so several other people and dogs with dirty feet would have been in there already. She stuck those needles into my dog after they were on the floor! I was so worried that she would contract an infection. She was not swabbed with alcohol before the shots were administered either!
Her rabies shot was scheduled one month after this round. I was told since she would not need another work up; I could avoid that charge and just come in and get the shot. I told myself after this shot, I was never going back. I showed up for the appointment and was told they would take my dog ??out back? to give her the shot. I asked if I could come, and they said no, ??Customers are not allowed out back?, it would cost extra for me to watch because they would have to use (at the time, completely vacant) an examination room. In my mind I could picture the dirty closet they were about to take my dog to and give a shot, with probably another disgustingly treated needle. It must be pretty bad if they do not allow people to watch their dog get injected with a shot. I know people whose dogs have gotten the wrong shots, or no shot at all in similar situations. The facility really is that bad.
They started to take her out back and after 10 seconds I almost had a panic attack and demanded they bring her back to me at once before administering the shot. I told them I would get the shot elsewhere. Would you send your child to a stranger in a back-alley style clinic to have shots without you being able to watch? No, maybe it??s silly, but my dog is like my child and I have never felt so uncomfortable!
Just to add an additional point, they gave me a hard time for getting a prescription written for my dogs heartworm medication because I wanted to have it filled somewhere else. Companion??s price was over $35 more. I??m not made of money; the fact that Dr. Penny gave me a hard time about it was very rude.
I miss my old vet, so friendly, so clean, but now so far away. I will NEVER return to companion animal clinic.

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We have a dog that has special needs. When she was born, however, we didn't know that. When she began to have problems we took her to Companion Animal Clinic upon the recommendation of a friend. Although we weren't rich people at all, the vets and staff were super understanding and still took the best care of our dog. Since the disease was quite rare, the vet was fascinated and treated our little girl as if she was his. Through trial and error, our little girl made it through the first year of her life with flying colors thanks to the dedication of the vets and their staff. I'dhighly recommend them. thank you1!!

5
★★★★★

We have a dog that has special needs. When she was born, however, we didn't know that. When she began to have problems we took her to Companion Animal Clinic upon the recommendation of a friend. Although we weren't rich people at all, the vets and staff were super understanding and still took the best care of our dog. Since the disease was quite rare, the vet was fascinated and treated our little girl as if she was his. Through trial and error, our little girl made it through the first year of her life with flying colors thanks to the dedication of the vets and their staff. I'dhighly recommend them. thank you1!!

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Companion Animal Clinic in Augusta,Maine is a very good place to bring your animals for health care.They have 3 vets on staff to care for your pets.The vets are very caring and you can tell they really love the animals and treat them like thier own.The rest of the staff is very nice and helpful.Thier services include Medicine and Surgery,Wellness Care,Vaccinations and Emergency Services.Office hours are by appointment.Rest assured your pet will be well cared for if you choose this clinic.

4
★★★★☆

Companion Animal Clinic in Augusta,Maine is a very good place to bring your animals for health care.They have 3 vets on staff to care for your pets.The vets are very caring and you can tell they really love the animals and treat them like thier own.The rest of the staff is very nice and helpful.Thier services include Medicine and Surgery,Wellness Care,Vaccinations and Emergency Services.Office hours are by appointment.Rest assured your pet will be well cared for if you choose this clinic.

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