Al's & Double R's Taxi Svc

★★☆☆☆

About Al's & Double R's Taxi Svc

Categories

Transportation & Storage

Transportation & Storage
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2.2 5
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It doesn't take an hour to get from Augusta to Gardiner. Had a very important doctors appointment at 8:40am, I called for a cab at 7am. Looks like I won't make it because they still aren't here at 8:10. I'll be lucky if they can get me to

3
★★★★★

It doesn't take an hour to get from Augusta to Gardiner. Had a very important doctors appointment at 8:40am, I called for a cab at 7am. Looks like I won't make it because they still aren't here at 8:10. I'll be lucky if they can get me to

.

I am normally a pedestrian and constantly walk the sidewalks to get from wherever to my last destination. I have almost been hit, ON A CROSSWALK 4 times by this company's drivers. I will stick with Kennebec Taxi, they respect those who ride with them, and those who walk the sidewalks and drive on the roads.

On top of that, this company DOES NOT HAVE MOST OF THEIR VEHICLES INSPECTED OR TAGS UPDATED. We have road with them SEVERAL times only because Kennebec Taxi was on a very understandable hiatus. On top of that, THIS COMPANY TOOK ADVANTAGE OF THAT INCIDENT, THE OWNER HAD PASSED AWAY IN A HOUSE FIRE. How horrible can you be? Worse taxi cab service and people I have ever heard of, they never come pick you up when they say they were there, even though you were waiting right in the parking lot of where you said you were, they just drive by and do NOT stop. They take forever in a day to get you, on top of that, the cars are FILTHY, FALLING APART AND NOT UP TO DATE TO CHECK FOR SAFETY ISSUES. STAY AWAY FROM THESE PEOPLE. I WILL be calling the city to report their overdue inspections AND THE MANY TIMES I HAVE ALMOST BEEN FLATTENED ON A CROSSWALK IN TOWN.

1
★☆☆☆☆

I am normally a pedestrian and constantly walk the sidewalks to get from wherever to my last destination. I have almost been hit, ON A CROSSWALK 4 times by this company's drivers. I will stick with Kennebec Taxi, they respect those who ride with them, and those who walk the sidewalks and drive on the roads.

On top of that, this company DOES NOT HAVE MOST OF THEIR VEHICLES INSPECTED OR TAGS UPDATED. We have road with them SEVERAL times only because Kennebec Taxi was on a very understandable hiatus. On top of that, THIS COMPANY TOOK ADVANTAGE OF THAT INCIDENT, THE OWNER HAD PASSED AWAY IN A HOUSE FIRE. How horrible can you be? Worse taxi cab service and people I have ever heard of, they never come pick you up when they say they were there, even though you were waiting right in the parking lot of where you said you were, they just drive by and do NOT stop. They take forever in a day to get you, on top of that, the cars are FILTHY, FALLING APART AND NOT UP TO DATE TO CHECK FOR SAFETY ISSUES. STAY AWAY FROM THESE PEOPLE. I WILL be calling the city to report their overdue inspections AND THE MANY TIMES I HAVE ALMOST BEEN FLATTENED ON A CROSSWALK IN TOWN.

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Trying to get a cab through this company is hard. The woman on the phone tells you 5 or 10 minutes and you are waiting there forever. But they do have there good days to, but only when it is the older man who is running the dispatch.

0
★☆☆☆☆

Trying to get a cab through this company is hard. The woman on the phone tells you 5 or 10 minutes and you are waiting there forever. But they do have there good days to, but only when it is the older man who is running the dispatch.

Pros: The drivers are nice and polite

Cons: The dispatcher Joanne has time all wrong

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Can take hours to show up even when they tell you it will be 5 minutes and sometimes they don't show up at all. Joanne (the dispatcher) is rude & nasty to customers and will scream at them on the phone and hang up on them. Some of the drivers are nice and helpful (when they finally get there), but others are unclean, smell bad and refuse to help with packages. All of the drivers, however, agree that Joanne is a lousy dispatcher and often forgets to give out calls to the drivers, leaving callers stranded.

0
★☆☆☆☆

Can take hours to show up even when they tell you it will be 5 minutes and sometimes they don't show up at all. Joanne (the dispatcher) is rude & nasty to customers and will scream at them on the phone and hang up on them. Some of the drivers are nice and helpful (when they finally get there), but others are unclean, smell bad and refuse to help with packages. All of the drivers, however, agree that Joanne is a lousy dispatcher and often forgets to give out calls to the drivers, leaving callers stranded.

Pros: None

Cons: Slow, Rude, often leaves passengers stranded

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Al & Double Rs Taxi Service is the only one operating in the Augusta area.Some of the drivers are nice and polite while others are kind of nasty and try to rip you off.Some of the cars stink of cigarette smoke and are not clean.There are a couple of drivers who drive like they are on a speedway.It would be nice if there was a little competition in town so we would not have to put up with this lousy sevice.

PROS: none
CONS:

2
★★☆☆☆

Al & Double Rs Taxi Service is the only one operating in the Augusta area.Some of the drivers are nice and polite while others are kind of nasty and try to rip you off.Some of the cars stink of cigarette smoke and are not clean.There are a couple of drivers who drive like they are on a speedway.It would be nice if there was a little competition in town so we would not have to put up with this lousy sevice.

PROS: none
CONS:

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