Timberland Animal Hospital

★★★☆☆


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44.885711 -68.707899
Map and Directions to Timberland Animal Hospital

207-827-7177

20 Stillwater Ave

Orono, ME

04473

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About Timberland Animal Hospital

Hours
Mon-Thu 8am-6pm, Fri 8am-5pm

Unclassified

Unclassified
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I have had the most horrible experience I've ever had with a veterinarian office. Dr. Volk has been fine and pleasant and accommodating. His wife, Ann, the office manager has been outrageously insensitive, harsh and rude at a time when I just had the passing of my cat who could not have been a more loved family member. I have had an issue with her before when I brought my cat into for a simple nail trim and he was returned with bloody paws from Ann's incompetence cutting at least 3 or 4 of his poor nails into a bloody mess. I just cant even get into how rude, sharp, and cutting her disposition is, however when she told me she was the doctors wife it all became clear. Ann is an overweight and extremely frumpy woman .... you can figure it out. Don't bring your beloved pet here especially for cremation. At a time when your vet, (out of anyone) should understand the grief and loss a person has over the death of their pet, Ann has no regard or compassion or even just plain decency and courtesy. Her insecurities as a woman really get in the way of her being able to provide a decent service to the public.

1
★☆☆☆☆

I have had the most horrible experience I've ever had with a veterinarian office. Dr. Volk has been fine and pleasant and accommodating. His wife, Ann, the office manager has been outrageously insensitive, harsh and rude at a time when I just had the passing of my cat who could not have been a more loved family member. I have had an issue with her before when I brought my cat into for a simple nail trim and he was returned with bloody paws from Ann's incompetence cutting at least 3 or 4 of his poor nails into a bloody mess. I just cant even get into how rude, sharp, and cutting her disposition is, however when she told me she was the doctors wife it all became clear. Ann is an overweight and extremely frumpy woman .... you can figure it out. Don't bring your beloved pet here especially for cremation. At a time when your vet, (out of anyone) should understand the grief and loss a person has over the death of their pet, Ann has no regard or compassion or even just plain decency and courtesy. Her insecurities as a woman really get in the way of her being able to provide a decent service to the public.

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I have been taking my dogs to Timberland Animal Hospital for over 10 years and have always been treated with nothing but kindness. Dr. Volk, Ann, and the staff have been very helpful and have gone the extra mile to work with me financially. My dog had a chronic condition for which he had to take an expensive medication. In the last year or so of his life the Volks really did all they could to help me, often not charging for office visits and making payment arrangements when needed. I have nothing but praise!

5
★★★★★

I have been taking my dogs to Timberland Animal Hospital for over 10 years and have always been treated with nothing but kindness. Dr. Volk, Ann, and the staff have been very helpful and have gone the extra mile to work with me financially. My dog had a chronic condition for which he had to take an expensive medication. In the last year or so of his life the Volks really did all they could to help me, often not charging for office visits and making payment arrangements when needed. I have nothing but praise!

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This isn't a review, although I am very happy with Dr. Volk and his treatment of my cats. What I really would like is an e mail, as I need to contact the office and am very far away.

5
★★★★★

This isn't a review, although I am very happy with Dr. Volk and his treatment of my cats. What I really would like is an e mail, as I need to contact the office and am very far away.

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I have been going here with my animals for many years. Dr. Volk is an excellent doctor and has always been very good with my pets. I recently had an experience with them that upset me though. My oldest baby, Athena was very sick and I called to get an appointment. Ann suggested I take her to another vet as they did not have an appointment that day or many days after. I did as she suggested and took her to another vet who diagnosed her with megaesophogus. It has been a terrible time with her and she keeps losing weight. My problem is that my trust was gone with Timberland because they would not make the effort to at least see her after her being a patient there for 10 years. Dr. Volk has always given her excellent care and I feel that they blew me off and pushed me to another vet for no reason.

1
★☆☆☆☆

I have been going here with my animals for many years. Dr. Volk is an excellent doctor and has always been very good with my pets. I recently had an experience with them that upset me though. My oldest baby, Athena was very sick and I called to get an appointment. Ann suggested I take her to another vet as they did not have an appointment that day or many days after. I did as she suggested and took her to another vet who diagnosed her with megaesophogus. It has been a terrible time with her and she keeps losing weight. My problem is that my trust was gone with Timberland because they would not make the effort to at least see her after her being a patient there for 10 years. Dr. Volk has always given her excellent care and I feel that they blew me off and pushed me to another vet for no reason.

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1 out of 1 people found this review helpful.

.

I am giving this review a little late I have finally gotten over the loss of my Siberian Husky Sierra. I brought her to Timberland Animal Hospital and Dr. Volk and I presume his wife were absolutely wonderful. My dog was licking the metal grates to my furnace and leaking urine non stop. I knew she was sick but no vet from here to orono would help except Dr. Volk. They gave me immediate and adequate help for her. At the age of 14 she was buying time anyway but we tried everything to make life comfortable for her. I just want everyone to know that these people are the most kind hearted caregivers for our pets I have ever met and I would recommend them to anyone who wants prompt and necessary care given to their family friends.

Thank You Again for your kindness Dr.Volk and Staff
Trina Newbury

5
★★★★★

I am giving this review a little late I have finally gotten over the loss of my Siberian Husky Sierra. I brought her to Timberland Animal Hospital and Dr. Volk and I presume his wife were absolutely wonderful. My dog was licking the metal grates to my furnace and leaking urine non stop. I knew she was sick but no vet from here to orono would help except Dr. Volk. They gave me immediate and adequate help for her. At the age of 14 she was buying time anyway but we tried everything to make life comfortable for her. I just want everyone to know that these people are the most kind hearted caregivers for our pets I have ever met and I would recommend them to anyone who wants prompt and necessary care given to their family friends.

Thank You Again for your kindness Dr.Volk and Staff
Trina Newbury

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0 out of 1 people found this review helpful.

.

While 2,000 miles from any vet I was familiar with, my little dog started acting listless and then wouldn't eat - not even MY food. I had no idea what was wrong. No visible injuries, no limp, always an indoor dog, but was obviously in some sort of discomfort. He needed medical care and I was at a loss. Diagnosis was rendered and that night after only 2 doses of medication, my little dog was eating again.

PROS: Staff and Dr. Volk professional and understanding
CONS: none

5
★★★★★

While 2,000 miles from any vet I was familiar with, my little dog started acting listless and then wouldn't eat - not even MY food. I had no idea what was wrong. No visible injuries, no limp, always an indoor dog, but was obviously in some sort of discomfort. He needed medical care and I was at a loss. Diagnosis was rendered and that night after only 2 doses of medication, my little dog was eating again.

PROS: Staff and Dr. Volk professional and understanding
CONS: none

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0 out of 1 people found this review helpful.

 
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