Dr Rob's Garage

I was a previous customer of Dr. Rob's Garage so when I had a issue with my Jeep Wrangler I called to make an appointment. My appointment was for Monday at noon to fix a ETC INDICATOR light and a service engine light. I arrived and waited and was told that they thought all it was a hose. They called 3 places and I was told that it wouldn't be available until tomorrow. I found a ride home.
The next day I didn't hear from them, so I called at 12 noon and I was told that they were out straight and hadn't got to it yet. I said I would call back and I did at 3:45 pm and they had just put it in the bay but would need to keep it overnight to test ride it. I got a call the next morning and said I was all set. I made arrangements to pick it up and after $357. for 2 hoses, antifreeze and labor, I drove 14 miles home. My wife took the Jeep the next day to work and went 6 miles and the ETC INDICATOR LIGHT came on with the check engine light again. AAA delivered the Jeep on flatbed to Dr. Rob's at 9:15 am.and I met the vehicle there. I checked in the office and asked to keep posted. On my way to get my wife from work I had not heard the garage so I stopped by at 2:12 pm and the Jeep had not been moved since AAA dropped it. I was then told it was going in the bay next. I then got a call from Dr. Rob's at 3:45 pm.saying that after running it the problem was a head gasket actually 2. He said I was now looking at approximately $1200.-$1900.
STAY AWAY FROM DR. ROB'S...they were not professional, organized, properly staffed or customer oriented.

The whole crew at Dr. Rob's Garage are true professionals and make you feel very comfortable that you are getting the best service and a great deal. I've been going there for a few years now with our 2 vehicles (Pathfinder and Scion).

They also happily checked out a used vehicle prior to purchase, and helped replace an old rusted trailer hitch.

My wife and I are very happy with their work and prices. We plan on being longtime customers.

Dr. Robs has serviced all of my vehicles since i moved to the area over 10 years ago not only is he an honest and good man he is a great mechanic always tries to save me money but still doing quality work his staff is always wonderful, and efficient and being a good family man treats his clients as such also. Even given the family discount to me i always feel welcome when im there Thank you Dr. Rob...