Dr Rob's Garage

★★★★☆
  • 132 Mechanic Falls Rd

    Oxford, ME 04270

    Map & Directions
  • 207-539-8858

About Dr Rob's Garage

Automotive

Automotive
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I was a previous customer of Dr. Rob's Garage so when I had a issue with my Jeep Wrangler I called to make an appointment. My appointment was for Monday at noon to fix a ETC INDICATOR light and a service engine light. I arrived and waited and was told that they thought all it was a hose. They called 3 places and I was told that it wouldn't be available until tomorrow. I found a ride home.
The next day I didn't hear from them, so I called at 12 noon and I was told that they were out straight and hadn't got to it yet. I said I would call back and I did at 3:45 pm and they had just put it in the bay but would need to keep it overnight to test ride it. I got a call the next morning and said I was all set. I made arrangements to pick it up and after $357. for 2 hoses, antifreeze and labor, I drove 14 miles home. My wife took the Jeep the next day to work and went 6 miles and the ETC INDICATOR LIGHT came on with the check engine light again. AAA delivered the Jeep on flatbed to Dr. Rob's at 9:15 am.and I met the vehicle there. I checked in the office and asked to keep posted. On my way to get my wife from work I had not heard the garage so I stopped by at 2:12 pm and the Jeep had not been moved since AAA dropped it. I was then told it was going in the bay next. I then got a call from Dr. Rob's at 3:45 pm.saying that after running it the problem was a head gasket actually 2. He said I was now looking at approximately $1200.-$1900.
STAY AWAY FROM DR. ROB'S...they were not professional, organized, properly staffed or customer oriented.

1
★☆☆☆☆

I was a previous customer of Dr. Rob's Garage so when I had a issue with my Jeep Wrangler I called to make an appointment. My appointment was for Monday at noon to fix a ETC INDICATOR light and a service engine light. I arrived and waited and was told that they thought all it was a hose. They called 3 places and I was told that it wouldn't be available until tomorrow. I found a ride home.
The next day I didn't hear from them, so I called at 12 noon and I was told that they were out straight and hadn't got to it yet. I said I would call back and I did at 3:45 pm and they had just put it in the bay but would need to keep it overnight to test ride it. I got a call the next morning and said I was all set. I made arrangements to pick it up and after $357. for 2 hoses, antifreeze and labor, I drove 14 miles home. My wife took the Jeep the next day to work and went 6 miles and the ETC INDICATOR LIGHT came on with the check engine light again. AAA delivered the Jeep on flatbed to Dr. Rob's at 9:15 am.and I met the vehicle there. I checked in the office and asked to keep posted. On my way to get my wife from work I had not heard the garage so I stopped by at 2:12 pm and the Jeep had not been moved since AAA dropped it. I was then told it was going in the bay next. I then got a call from Dr. Rob's at 3:45 pm.saying that after running it the problem was a head gasket actually 2. He said I was now looking at approximately $1200.-$1900.
STAY AWAY FROM DR. ROB'S...they were not professional, organized, properly staffed or customer oriented.

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The whole crew at Dr. Rob's Garage are true professionals and make you feel very comfortable that you are getting the best service and a great deal. I've been going there for a few years now with our 2 vehicles (Pathfinder and Scion).

They also happily checked out a used vehicle prior to purchase, and helped replace an old rusted trailer hitch.

My wife and I are very happy with their work and prices. We plan on being longtime customers.

5
★★★★★

The whole crew at Dr. Rob's Garage are true professionals and make you feel very comfortable that you are getting the best service and a great deal. I've been going there for a few years now with our 2 vehicles (Pathfinder and Scion).

They also happily checked out a used vehicle prior to purchase, and helped replace an old rusted trailer hitch.

My wife and I are very happy with their work and prices. We plan on being longtime customers.

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Dr. Robs has serviced all of my vehicles since i moved to the area over 10 years ago not only is he an honest and good man he is a great mechanic always tries to save me money but still doing quality work his staff is always wonderful, and efficient and being a good family man treats his clients as such also. Even given the family discount to me i always feel welcome when im there Thank you Dr. Rob...

5
★★★★★

Dr. Robs has serviced all of my vehicles since i moved to the area over 10 years ago not only is he an honest and good man he is a great mechanic always tries to save me money but still doing quality work his staff is always wonderful, and efficient and being a good family man treats his clients as such also. Even given the family discount to me i always feel welcome when im there Thank you Dr. Rob...

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More about Dr Rob's Garage

Diagnose & Repair Check Engine Lights Emissions System Repairs Brakes Starters Alternators Batteries Fuel Injection Cleaning Heating System Radiators Water Pumps Wheel Balance Scheduled Maintenance Suspension Drive Axles U-joints Catalytic Converters Anti-Lock Brakes (ABS) Power Windows & Doors Tire Pressure Monitoring Systems (TPMS) Exhaust System & Mufflers Air Conditioning Timing Belts Transmission Service Tune-up Oil Change Belts & Hoses Tire Repair Steering Wheel Bearings Fix Rattles, Squeaks & Bangs

 

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