Designs By Donna

★★★★☆
  • 417 Wilson St

    Brewer, ME 04412

    Map & Directions
  • 207-989-6139

About Designs By Donna

Personal Services

Personal Services
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I personally would not go any where else!!! Very, very knowledgable staff, especially Donna herself. Excellent attention to details. Highly recommended.

4
★★★★☆

I personally would not go any where else!!! Very, very knowledgable staff, especially Donna herself. Excellent attention to details. Highly recommended.

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I have heard people say that this salon is a very good one, but can anyone tell me if they do hair extensions? not a lot of salons do anymore. I live right by it, so if they do, that would be great!

4
★★★★☆

I have heard people say that this salon is a very good one, but can anyone tell me if they do hair extensions? not a lot of salons do anymore. I live right by it, so if they do, that would be great!

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Designs by Donna is an provides and excellent haircut for an affordable price. I looked around when I moved to Portland (ME) but didn't find any salon that I liked as much as Donna's. She keeps notes on my previous highlights so I can just tell her if I want it a little brighter or less obvious and she makes it happen. I've never been dissatisfied with Donna's service which is probably why I still book my hair appointments for whenever I'm going home. Pleasant and interesting person to get a haircut from... as well as good work!

4
★★★★☆

Designs by Donna is an provides and excellent haircut for an affordable price. I looked around when I moved to Portland (ME) but didn't find any salon that I liked as much as Donna's. She keeps notes on my previous highlights so I can just tell her if I want it a little brighter or less obvious and she makes it happen. I've never been dissatisfied with Donna's service which is probably why I still book my hair appointments for whenever I'm going home. Pleasant and interesting person to get a haircut from... as well as good work!

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I received a gift certificate for Designs by Donna so I thought I would give it a try. First they were unfamiliar with the gift certificate I had to their salon. The owner, Donna, had to call the company that issued it to me.
Donna was my hair stylist and I felt I was being treated as a "freebie" instead of as a valued customer who could one day return.
I told Donna I had trouble finding people who could cut and manage thick curly/wavy hair. She told me that it would be easier if she just trimmed what I had. That was not why I was getting my hair cut, however I didn't want her to cut my hair if she felt uncomfortable with thick curly hair so I just let her trim it.
Donna talked to one of her other stylist the entire time she was cutting my hair. I had to hear about their love lives and problems for 20 minutes. When she was done she didn't even blow dry my hair, she told me it would be extra and that my gift certificate was for only a cut (not a cut and a style).
Right then and there I decided that I would never return. She got a tip only because I felt guilty about not paying for the cut to begin with. I received another gift certificate about three weeks later for the same salon and gave it to a friend and told her "good luck." She too was not impressed and has not returned

PROS: Able parking, walkins welcome
CONS: Prices high, poor customer service

2
★★☆☆☆

I received a gift certificate for Designs by Donna so I thought I would give it a try. First they were unfamiliar with the gift certificate I had to their salon. The owner, Donna, had to call the company that issued it to me.
Donna was my hair stylist and I felt I was being treated as a "freebie" instead of as a valued customer who could one day return.
I told Donna I had trouble finding people who could cut and manage thick curly/wavy hair. She told me that it would be easier if she just trimmed what I had. That was not why I was getting my hair cut, however I didn't want her to cut my hair if she felt uncomfortable with thick curly hair so I just let her trim it.
Donna talked to one of her other stylist the entire time she was cutting my hair. I had to hear about their love lives and problems for 20 minutes. When she was done she didn't even blow dry my hair, she told me it would be extra and that my gift certificate was for only a cut (not a cut and a style).
Right then and there I decided that I would never return. She got a tip only because I felt guilty about not paying for the cut to begin with. I received another gift certificate about three weeks later for the same salon and gave it to a friend and told her "good luck." She too was not impressed and has not returned

PROS: Able parking, walkins welcome
CONS: Prices high, poor customer service

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