Rocky's Stove Shoppe

★★★★★
  • 2445 N Belfast Ave

    Augusta, ME 04330

    Map & Directions
  • 207-622-3410

About Rocky's Stove Shoppe

Hours
Monday - Friday 8:00 - 5:00 Saturday 8:00-4:00
5.0 5
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.

Rocky's is an outstanding local business--fair, honest, and knowledgeable. I had an issue with a stove that I purchased from them and they went out of their way to solve it for me. Their commitment to customer service is above and beyond

3
★★★★★

Rocky's is an outstanding local business--fair, honest, and knowledgeable. I had an issue with a stove that I purchased from them and they went out of their way to solve it for me. Their commitment to customer service is above and beyond

.

I think we have all had situations where we wasn't completely satisfied with a business. In all fairness to Rocky's, I was somewhat difficult. Ever since we had a local fuel company disrespect our home, I have become less trusting. Even

3
★★★★★

I think we have all had situations where we wasn't completely satisfied with a business. In all fairness to Rocky's, I was somewhat difficult. Ever since we had a local fuel company disrespect our home, I have become less trusting. Even

.

We have a Harman P68 from Rocky's that we have had for going on 4 years now. The stove is fantastic! It heats my whole house I barely use a drop of oil all winter. When choosing my stove the man I worked with seemed to know the stove

3
★★★★★

We have a Harman P68 from Rocky's that we have had for going on 4 years now. The stove is fantastic! It heats my whole house I barely use a drop of oil all winter. When choosing my stove the man I worked with seemed to know the stove

.

We waited months for service and communication, finally they came, but we weren't asked about changes and extra charges I went in and asked WHY they didnt call or some communication after we waited months. Resonse was...we have way too

3
★★★★★

We waited months for service and communication, finally they came, but we weren't asked about changes and extra charges I went in and asked WHY they didnt call or some communication after we waited months. Resonse was...we have way too

.

We bought a vermont castings vigillantII coal stove from Rocky's this fall all went well we paid they delivered. We fired it up about 3 weeks ago after the chimney was installed and all was good for a week then the shaker rod broke. There the problem began. They were rude on the phone and said we broke the stove. It is absurd what customer service they give they hung up on me. I reported them to better business bureu and I'm not the first.; I told Rocky's that. Their reply was " We don't pay attention to that!"
I hope you all do.......
GL Deb

0
★☆☆☆☆

We bought a vermont castings vigillantII coal stove from Rocky's this fall all went well we paid they delivered. We fired it up about 3 weeks ago after the chimney was installed and all was good for a week then the shaker rod broke. There the problem began. They were rude on the phone and said we broke the stove. It is absurd what customer service they give they hung up on me. I reported them to better business bureu and I'm not the first.; I told Rocky's that. Their reply was " We don't pay attention to that!"
I hope you all do.......
GL Deb

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