South Lyon Tire & Svc

★★★★☆
  • 22540 Pontiac Trl

    South Lyon, MI 48178

    Map & Directions
  • 248-486-6270

About South Lyon Tire & Svc

Automotive

Automotive
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Eric and his team at South Lyon Tire are just Great. They know how to take care of their customers. I have been going there for a number of years and they always drop on a dime when possible and get the job done right and at the right price. These are "Good Guys"

4
★★★★☆

Eric and his team at South Lyon Tire are just Great. They know how to take care of their customers. I have been going there for a number of years and they always drop on a dime when possible and get the job done right and at the right price. These are "Good Guys"

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We have taken our cars here on several occasions. Eric and others on staff have always treated my husband and I with respect and intregity. They have always been honest with us in regards to our situation. Last winter, when our kids car would not start we were convinced we were in for a hefty bill. It ended up being just a fuse that Eric and staff charged us minimally for. Most recently, we had our kids car back in for another problem. Although this time the problem was a big problem, they reported to us promptly and honestly. They didn't charge us a dime. Now we are in the process of trying to find another car for our kids I took a used vehicle in where they evaluated the situation and found there to be a pretty large problem with that vehicle. I would have probably purchased the vehicle if I hadn't had them look at it first. Again, they didn't chg. us a dime for going through that car. I am convinced SL Tire is run by an honest bunch and would highly recommend them to all I know. Thank you guys for all your help this week!!!

5
★★★★★

We have taken our cars here on several occasions. Eric and others on staff have always treated my husband and I with respect and intregity. They have always been honest with us in regards to our situation. Last winter, when our kids car would not start we were convinced we were in for a hefty bill. It ended up being just a fuse that Eric and staff charged us minimally for. Most recently, we had our kids car back in for another problem. Although this time the problem was a big problem, they reported to us promptly and honestly. They didn't charge us a dime. Now we are in the process of trying to find another car for our kids I took a used vehicle in where they evaluated the situation and found there to be a pretty large problem with that vehicle. I would have probably purchased the vehicle if I hadn't had them look at it first. Again, they didn't chg. us a dime for going through that car. I am convinced SL Tire is run by an honest bunch and would highly recommend them to all I know. Thank you guys for all your help this week!!!

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I went in there with a bearing problem and will never return. more than once, management was rude and abusive when I asked detail questions about the bearing installed. I was shocked by their poor customer service skills. They need to come out of the stonage. I think they're best skilled at doing oil changes.

1
★☆☆☆☆

I went in there with a bearing problem and will never return. more than once, management was rude and abusive when I asked detail questions about the bearing installed. I was shocked by their poor customer service skills. They need to come out of the stonage. I think they're best skilled at doing oil changes.

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1 out of 1 people found this review helpful.

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I have had nothing but great service from South Lyon Tire. I did have a problem which was not caught at first however when I took my Jeep back they did everything to make it right. I have had both of my cars serviced there over the last 3-years and found them to be very professional to work with.

John - S.Lyon

4
★★★★☆

I have had nothing but great service from South Lyon Tire. I did have a problem which was not caught at first however when I took my Jeep back they did everything to make it right. I have had both of my cars serviced there over the last 3-years and found them to be very professional to work with.

John - S.Lyon

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Brought my car in for new brakes. I have never had such incredible service. These gentlemen completely knew what they were doing and had my rear brakes replaced in a little more than a half an hour (they knew I was in a hurry and had several employees focus solely on my vehicle). Their prices were better than any other quote and I would definitely do business with them again and again.

5
★★★★★

Brought my car in for new brakes. I have never had such incredible service. These gentlemen completely knew what they were doing and had my rear brakes replaced in a little more than a half an hour (they knew I was in a hurry and had several employees focus solely on my vehicle). Their prices were better than any other quote and I would definitely do business with them again and again.

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Purchased tires for skid steer from South Lyon Tire.The experience was a little better than a kick to the face with a golf shoe.I don't feel they are a good company to deal with. They don't treat you with respect, and after further review I have found multiple complaints on the internet.Unless they make my situation correct, I never will do business again. Most managers would have said "Is this worth keeping a paying customer " Our residual business overtime consisting of gas, oil changes, tires etc... would have covered my compensation. I would shop around for tires, Green Oak Tire is just around the corner and Norm is a great mechanic just got to wait to get in he's that good. After the second time bringing up the issue, they offered 10% off. That wouldn't even buy me one tire or the labor to mount.

5
★★★★★

Purchased tires for skid steer from South Lyon Tire.The experience was a little better than a kick to the face with a golf shoe.I don't feel they are a good company to deal with. They don't treat you with respect, and after further review I have found multiple complaints on the internet.Unless they make my situation correct, I never will do business again. Most managers would have said "Is this worth keeping a paying customer " Our residual business overtime consisting of gas, oil changes, tires etc... would have covered my compensation. I would shop around for tires, Green Oak Tire is just around the corner and Norm is a great mechanic just got to wait to get in he's that good. After the second time bringing up the issue, they offered 10% off. That wouldn't even buy me one tire or the labor to mount.

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Business Response:

THE TRUTH ON JULY 3RD 2007 CLYDE H. A REGULAR CUSTOMER CAME TO SOUTH LYON TIRE WITH A SKID STEER LOADED ON A TRAILER. CLYDE H. ASKED ABOUT TIRES AND MENTIONED THAT THE SKID STEER HAD OVER SIZED RIMS. AT THAT TIME I INFORMED HIM THAT I HAVE NO MANUFACTURE SPEC'S ON THIS PIECE OF EQUIPTMENT. BUT I DO HAVE ACCESS TO SKID STEER TIRES AND IF HE WANTS TO TELL ME WHAT SIZE AND STYLE TIRE HE WOULD LIKE, THAT I CAN SPECIAL ORDER WHAT HE WANTS. CLYDE H. GAVE ME A SIZE, I GAVE HIM A PRICE, AND WE SPECIAL ORDERED THE TIRES. THE NEXT DAY WE INSTALLED THE TIRES FOR HIM. NOW IT IS FEBRUARY 10TH 2009. CLYDE H. HAS A SON NATE H.WHO HAS POSSESSION OF THE SKID STEER AND HAS HAD TIRE ISSUES DUE TO THE OVER SIZED RIMS. NATE H. HAS A SHORT TEMPER ,NO COMMUNICATION SKILLS AND A COMPUTER. HE BLEW UP AT ERIC JR CALLING HIM FAT, WROTE A LETTER TO THE BBB THAT I HAVE RESPONDED TO. AND POSTED THIS NASTY GRAM ON GOOGLE. I ON THE OTHER HAND CONTACTED HIS FATHER TO HANDLE THIS IN A BUSINESS LIKE MANOR. AFTER SPEAKING WITH CLYDE H. WE CAME TO THE AGREEMENT THAT HE WILL PICK UP THE CORRECT RIMS AND I WILL DO THE CHANGOVER FOR HIM AS A CUSTOMER COURTESY. PROBLEM SOLVED IN A BUSINESS LIKE MANOR. ERIC SR
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I have taken my Lincoln Ls to S.Lyon Tire a couple of times for rim leaks and they have always done a great job. One time they could not find a leak and although they took the tire off and rebalanced it they did not charge me. I recommend them..Bill

4
★★★★☆

I have taken my Lincoln Ls to S.Lyon Tire a couple of times for rim leaks and they have always done a great job. One time they could not find a leak and although they took the tire off and rebalanced it they did not charge me. I recommend them..Bill

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Took automobile in to get oil changed, within 2 days had to get engine replaced (Marshall engine). When I was told that I had a "36 month/ 100,000 mile warranty, I felt good. 20,000 miles later, the Marshall engine needs to be replaced..... Funny thing, Marshall Engines has an additional "no fault" warranty that I was never informed of, the "warranty" only covers $45.00/ hr in labor, and Marshall engines laughs at the process trying to nickle and dime.
I thought that South Lyon Tire had my best interest when they initially did work, you come to your own conclusions.

2
★★☆☆☆

Took automobile in to get oil changed, within 2 days had to get engine replaced (Marshall engine). When I was told that I had a "36 month/ 100,000 mile warranty, I felt good. 20,000 miles later, the Marshall engine needs to be replaced..... Funny thing, Marshall Engines has an additional "no fault" warranty that I was never informed of, the "warranty" only covers $45.00/ hr in labor, and Marshall engines laughs at the process trying to nickle and dime.
I thought that South Lyon Tire had my best interest when they initially did work, you come to your own conclusions.

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.

i took my car to south lyon tire & service for the first time for an oil change. at first i thought they did a good job. than later i started to smell oil in my car. i open the hood and found they forgot to put the cap back on my engine block. and oil was everywhere.

2
★★☆☆☆

i took my car to south lyon tire & service for the first time for an oil change. at first i thought they did a good job. than later i started to smell oil in my car. i open the hood and found they forgot to put the cap back on my engine block. and oil was everywhere.

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