Burlington Coat Factory

★★☆☆☆
  • 28746 Dequindre Rd

    Warren, MI 48092

    Map & Directions
  • 586-751-3563

About Burlington Coat Factory

Hours
Mon. - Sat. 10am - 9pm;Sun. 11am - 6pm
1.5 2
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.

I bought some stuff from the "so called" well known Baby Depot and went to return it the next day because the size was not right. To my surprise, I was given only store credit and no refund and was told that I should have read the return policy before. I am now stuck with $140 worth of Gift Card. This is the only store in the US that does not refund. Even the next door dollar store accepts returns and refunds. This is a stupid policy and I am never going there again. They also dont have a good selection, the store is a mess and customer service is third class.

PROS: None
CONS: Return Policy, Customer Service, Selection.

1
★☆☆☆☆

I bought some stuff from the "so called" well known Baby Depot and went to return it the next day because the size was not right. To my surprise, I was given only store credit and no refund and was told that I should have read the return policy before. I am now stuck with $140 worth of Gift Card. This is the only store in the US that does not refund. Even the next door dollar store accepts returns and refunds. This is a stupid policy and I am never going there again. They also dont have a good selection, the store is a mess and customer service is third class.

PROS: None
CONS: Return Policy, Customer Service, Selection.

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I personally had a bad experience at this store and would not recommend it to anyone.
They do not give you a refund, only store credit. I had some shirts that were defective but the manager would not give me a refund. They didnt have the size I needed and wouldnt give me a refund.
The Van Huesen company gave me several shirts in replacement but Burlington would not do anything for me.

PROS: None
CONS: No refunds

2
★★☆☆☆

I personally had a bad experience at this store and would not recommend it to anyone.
They do not give you a refund, only store credit. I had some shirts that were defective but the manager would not give me a refund. They didnt have the size I needed and wouldnt give me a refund.
The Van Huesen company gave me several shirts in replacement but Burlington would not do anything for me.

PROS: None
CONS: No refunds

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