Ben Franklin

★★★☆☆
  • 138 Newman St

    East Tawas, MI 48730

    Map & Directions
  • 989-362-2751

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LOVED this store! but. I called them to get information on the material for receiving blankets and fleece to make knot blankets.When I explained the reason for my call i first asked for a manager. the tone and attitude took a turn with the person I was speaking to. I was then told that a manager was not available, I then asked was there i certain time I could called to speak with one I was rudely told NO. at that point the person yet again rudely asked what my call was pertaining to. I started my conversation with my daughter had recently lost a baby and her and I were new to the Tawas/ Oscoda area, thru the hospital in Tawas we had learned there is not a support system for mother's of angel babies ( stillborn births). at that exact moment she cut in and said so meanly .... there is nothing we can do for that. and hung up on me. I immediately called back ..... a Man answered the phone and i then explained probably assertively that I was RUDELY hung up on by (the woman's name),and that I was calling to get information to PURCHASE a LARGE amount of FLEECE and material to make blankets for Mother's of ANGEL BABIES FOR THE TAWAS HOSPITAL. PURCHASE>>>>> He then says well what do u want... RUDELY to me. I then said I want to complain ... he cut in with OKIE DOKIE and proceeded to hang up on me AGAIN... Lovely business practices... seems like People in there OWN community are treated with so much RESPECT.( EXTREME SARCASM HERE) I know I will NEVER SPEND another Penny in there store .... which is a shame ... I loved That store yet another Mom and POP place that will Lose GOOD customers to WALMART. Hope that this season is a good one cuz the winter when its us locals putting food on ur plates it wont be me contributing..... the Tawas Hospital will be gettin Blankets made with Love from us ... as a comfort to the Loss the have, but it will not be to the credit of BEN FRANKLIN With materials Purchased from THEIR STORE...... such a huge shame ....

1
★☆☆☆☆

LOVED this store! but. I called them to get information on the material for receiving blankets and fleece to make knot blankets.When I explained the reason for my call i first asked for a manager. the tone and attitude took a turn with the person I was speaking to. I was then told that a manager was not available, I then asked was there i certain time I could called to speak with one I was rudely told NO. at that point the person yet again rudely asked what my call was pertaining to. I started my conversation with my daughter had recently lost a baby and her and I were new to the Tawas/ Oscoda area, thru the hospital in Tawas we had learned there is not a support system for mother's of angel babies ( stillborn births). at that exact moment she cut in and said so meanly .... there is nothing we can do for that. and hung up on me. I immediately called back ..... a Man answered the phone and i then explained probably assertively that I was RUDELY hung up on by (the woman's name),and that I was calling to get information to PURCHASE a LARGE amount of FLEECE and material to make blankets for Mother's of ANGEL BABIES FOR THE TAWAS HOSPITAL. PURCHASE>>>>> He then says well what do u want... RUDELY to me. I then said I want to complain ... he cut in with OKIE DOKIE and proceeded to hang up on me AGAIN... Lovely business practices... seems like People in there OWN community are treated with so much RESPECT.( EXTREME SARCASM HERE) I know I will NEVER SPEND another Penny in there store .... which is a shame ... I loved That store yet another Mom and POP place that will Lose GOOD customers to WALMART. Hope that this season is a good one cuz the winter when its us locals putting food on ur plates it wont be me contributing..... the Tawas Hospital will be gettin Blankets made with Love from us ... as a comfort to the Loss the have, but it will not be to the credit of BEN FRANKLIN With materials Purchased from THEIR STORE...... such a huge shame ....

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We were on vacation camping in Tawas State Park. We went into town & my teenage daughter and her friend found this store and bought all kinds of craft stuff to use at the campground. You name it they have it from yard stuff, kids games, crafts and more. We even had to go back the next day so they could buy more crafts. Great store to look thru.

5
★★★★★

We were on vacation camping in Tawas State Park. We went into town & my teenage daughter and her friend found this store and bought all kinds of craft stuff to use at the campground. You name it they have it from yard stuff, kids games, crafts and more. We even had to go back the next day so they could buy more crafts. Great store to look thru.

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