Auburn Animal Hospital

★★★★☆
  • 1619 E Auburn Rd

    Rochester Hills, MI 48307

    Map & Directions
  • 248-852-5666

Pets & Animals

Pets & Animals
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Dr. Hankard is extremely nice and she does a good job. However, make sure that she or someone from the office that you know well is going to be there when you need to have a pet euthanized. A woman I had never met was the only person available to put my pet to sleep, and it just felt so impersonal because she had never cared for my pet, and kept referring to her as "him" and "he" even though I repeatedly told her that she was a girl. The whole experience made a sad situation more tramautic than it needed to be.

3
★★★☆☆

Dr. Hankard is extremely nice and she does a good job. However, make sure that she or someone from the office that you know well is going to be there when you need to have a pet euthanized. A woman I had never met was the only person available to put my pet to sleep, and it just felt so impersonal because she had never cared for my pet, and kept referring to her as "him" and "he" even though I repeatedly told her that she was a girl. The whole experience made a sad situation more tramautic than it needed to be.

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I've been going to Auburn Animal Hospital for years and really enjoy Dr. Hankerd and her entire staff. Dr. Hankerd is a very caring doctor that is always concerned with getting your pet better. Not only does she help people's pets, but she's done alot of work for Cat Tail Acres rescue group by helping spay/neuter hundreds and hundreds of stray/feral cats. There aren't alot of vets that know how to deal with feral cats properly and Dr.Hankerd and staff for the last 9 years or so have been dealing with feral cats in a professional and correct way.

5
★★★★★

I've been going to Auburn Animal Hospital for years and really enjoy Dr. Hankerd and her entire staff. Dr. Hankerd is a very caring doctor that is always concerned with getting your pet better. Not only does she help people's pets, but she's done alot of work for Cat Tail Acres rescue group by helping spay/neuter hundreds and hundreds of stray/feral cats. There aren't alot of vets that know how to deal with feral cats properly and Dr.Hankerd and staff for the last 9 years or so have been dealing with feral cats in a professional and correct way.

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I have 3 pets Jasmine 8, billie 18, and Leeloo 2 and they are all under Dr. Sue's care. Auburn Animal Hospital is the most professional friendly place I have ever been. The staff is extremely polite and friendly and answer all my silly questions with a smile. They always help me out in a pinch and can be counted on whenever you need them. I would recommend this vet to anyone looking for great care for their pets.

5
★★★★★

I have 3 pets Jasmine 8, billie 18, and Leeloo 2 and they are all under Dr. Sue's care. Auburn Animal Hospital is the most professional friendly place I have ever been. The staff is extremely polite and friendly and answer all my silly questions with a smile. They always help me out in a pinch and can be counted on whenever you need them. I would recommend this vet to anyone looking for great care for their pets.

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I have two dogs that have been taken care by Auburn Animal Hospital as well as 2 cats. I have no clue who wrote the previous review but they clearly no nothng about medicine and animal care. AAH has taken care of my rescue though various ER surgeries and the outcome have been outstanding. Plus she is an older dog and the people have helped reduce her arthritis pain safely. My other dogs suffered from intestinal problems as a pup and Dr Henkard was the only vet in the area who could diagnose and sure her. I have been in the med field for years and her surgical skills are top notch. If your animal ahd parvo it needed to be in a 24 hour facility. You were too cheap to pay to save your pet's life, The staff and Doc go out of their way for the animals they treat. I have raised dogs my whole life. Anybody with a brain knows thet have ER vets for animals that need ICU care. I know AAH does the very best and they stay on top of new meds very well.
Don't listen to the other review, They are nuts

5
★★★★★

I have two dogs that have been taken care by Auburn Animal Hospital as well as 2 cats. I have no clue who wrote the previous review but they clearly no nothng about medicine and animal care. AAH has taken care of my rescue though various ER surgeries and the outcome have been outstanding. Plus she is an older dog and the people have helped reduce her arthritis pain safely. My other dogs suffered from intestinal problems as a pup and Dr Henkard was the only vet in the area who could diagnose and sure her. I have been in the med field for years and her surgical skills are top notch. If your animal ahd parvo it needed to be in a 24 hour facility. You were too cheap to pay to save your pet's life, The staff and Doc go out of their way for the animals they treat. I have raised dogs my whole life. Anybody with a brain knows thet have ER vets for animals that need ICU care. I know AAH does the very best and they stay on top of new meds very well.
Don't listen to the other review, They are nuts

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My first experience with this vet was good - some friends recommended them to us...but we got our 2nd dog penny, she came to us with parvo and passed away in their care because they took her off of her life support and left her that way the entire night. We got our 3rd puppy Pockets and by the time she went in to get spade, she came out with her incision, another cut that looked like the beginning of an 'oops' incision, along with 2 other deep cuts from being careless with the shaver. We got her back and were very unhappy - they apologized, we went home. Her incision got very infected, we took her back in and they had to open her back up and fix some mistakes - and she had gotten an intestinal parasite from being there. We haven't taken her back, and recently have just seen some stitch work coming out of her skin (that they had said was all removed), we felt her tummy and they didn't use the liquid stitches internally, they used normal stitches. Now the stitch that is coming through is infected and we have to find a new vet. This vet might be reasonably priced, but they have been a nightmare hospital for our dogs.

1
★☆☆☆☆

My first experience with this vet was good - some friends recommended them to us...but we got our 2nd dog penny, she came to us with parvo and passed away in their care because they took her off of her life support and left her that way the entire night. We got our 3rd puppy Pockets and by the time she went in to get spade, she came out with her incision, another cut that looked like the beginning of an 'oops' incision, along with 2 other deep cuts from being careless with the shaver. We got her back and were very unhappy - they apologized, we went home. Her incision got very infected, we took her back in and they had to open her back up and fix some mistakes - and she had gotten an intestinal parasite from being there. We haven't taken her back, and recently have just seen some stitch work coming out of her skin (that they had said was all removed), we felt her tummy and they didn't use the liquid stitches internally, they used normal stitches. Now the stitch that is coming through is infected and we have to find a new vet. This vet might be reasonably priced, but they have been a nightmare hospital for our dogs.

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Business Response:

A Botched Job Rebuttal I am very startly by this review. Unfortunately, Penny came to us with Parvo virus. The owners were informed that Penny may not survive the night and were advised to take her to a 24 hour facility. They declined. She did pass away that evening. It was very sad. Pockets had a suture reaction to the stitches that were used during her spay. It is not very common but it can happen. The owners were very concerned so I did reopen her incision to make sure all was well at no charge to the owners. Everything looked great other than irritation (not infection) at the incision due to the stitches. Pockets already had Giardia, an intestinal parasite, prior to the surgery. She did not start showing signs of diarrhea until after her surgery.Surgery can weaken the immune system and bring on signs of the disease that she was trying to fight off on her own. Giardia can be difficult to diagnose and is only found in 50% of routine stool checks. Internal stitches do need to be used on the muscle that holds the belly together. I used one that was not as reactive.
 

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