Rice Kitchen

★★★☆☆
  • 551 E Grand River Ave

    East Lansing, MI 48823

    Map & Directions
  • 517-336-5810

About Rice Kitchen

Hours
Monday 11:00 AM - 11:30 PM Tuesday 11:00 AM - 11:30 PM Wednesday 11:00 AM - 3:30 AM Thursday 11:00 AM - 3:30 AM Friday 11:00 AM - 3:30 AM Saturday 11:00 AM - 3:30 AM Sunday 12:00 PM - 12:30 AM

Food

Food
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This place is pretty gross. Your arms will stick to the table if you rest them there. My tip for Rice Kitchen would be to clean, and not serve food that makes people sick. A week after eating there, my daughter and I are still suffering

3
★★★★★

This place is pretty gross. Your arms will stick to the table if you rest them there. My tip for Rice Kitchen would be to clean, and not serve food that makes people sick. A week after eating there, my daughter and I are still suffering

.

This is the worst chinese restaurant that we've ever ordered from. The only reason I gave one star is because they actually showed up. Worst. Food. Ever.

3
★★★★★

This is the worst chinese restaurant that we've ever ordered from. The only reason I gave one star is because they actually showed up. Worst. Food. Ever.

.

Rice Kitchen is one of my best choice for delivery. Nice boss, nice waitress, no racists at all, definitely. Trust me, try it!

3
★★★★★

Rice Kitchen is one of my best choice for delivery. Nice boss, nice waitress, no racists at all, definitely. Trust me, try it!

.

I've never ordered from this restaurant. Every time I have either ordered it to go and sat outside or ate in the restaurant. I have never been treated rudely and have always had good service and even better food! One review said the woman

3
★★★★★

I've never ordered from this restaurant. Every time I have either ordered it to go and sat outside or ate in the restaurant. I have never been treated rudely and have always had good service and even better food! One review said the woman

.

I made a account for this website just to write this. So believe me I am very angry at how bad this place is.

My roommate has ordered from this place 3 times. Each time he had trouble understanding what the person on the phone was even

3
★★★★★

I made a account for this website just to write this. So believe me I am very angry at how bad this place is.

My roommate has ordered from this place 3 times. Each time he had trouble understanding what the person on the phone was even

.

Man, the customer service is so bad!! I ordered my food through the phone, but she sounded like she's bored, and replied me with brutish tone. "Anything else?" instead of "Can I help you with anything else, Sir?" after I placed my order.
To the waitress there, you are not trying to pick a fight with your customer. so please talk to your customer politely =(
Seriously, the owner should hire a new employee. Otherwise, you'll lose business although your food is rly good. =.=

1
★☆☆☆☆

Man, the customer service is so bad!! I ordered my food through the phone, but she sounded like she's bored, and replied me with brutish tone. "Anything else?" instead of "Can I help you with anything else, Sir?" after I placed my order.
To the waitress there, you are not trying to pick a fight with your customer. so please talk to your customer politely =(
Seriously, the owner should hire a new employee. Otherwise, you'll lose business although your food is rly good. =.=

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.

The manager is a racist, and VERY RUDE!!! First they unlock the door before opening and harshly yell at you if you walk in before opening. Second, they treat white customers better than others and even then customer service SUCKS!!! I later found out this same person was the Manager.... Save yourself the hassle and go someplace else!!!

0
★☆☆☆☆

The manager is a racist, and VERY RUDE!!! First they unlock the door before opening and harshly yell at you if you walk in before opening. Second, they treat white customers better than others and even then customer service SUCKS!!! I later found out this same person was the Manager.... Save yourself the hassle and go someplace else!!!

Pros: ok food given the price, but if not for that food=mediocre

Cons: VERY RUDE PEOPLE!! HORRIBLE SERVICE!!!

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I find this restaurant to be extremely irritating. Every time I place an order I must be treated horribly by the chinese server. Many times I will choose Asian House or Korea House over this to avoid this broad.

0
★☆☆☆☆

I find this restaurant to be extremely irritating. Every time I place an order I must be treated horribly by the chinese server. Many times I will choose Asian House or Korea House over this to avoid this broad.

Pros: Good Food

Cons: Dealing with chinese girl

.

I have been ordering rice kitchen for years and it is really the greatest Chinese food restaurant in town. Except every time i call to place my order this girl that answers the phone treats me like the soup Nazi and yells a Chinese- English that is very hard to understand. When you ask her to repeat herself she gets even more irritated, rude and loud. There is one specific incident that i recall and it was truly awful... i called to place my order as usual and started to tell her my address and she cut me off mid sentence and yelled "no, no oww of area" i was very much surprised because i have had them deliver to my current address more than a handful of times. As i tried to explain this to her she Said "HOLD" slamming down the phone. When she came back she preceded to tell me the same non-sense chinese-english statement and i gave up. I just really think that rice kitchen would be a lot happier place and experience if this crazy women did'nt work there....but just our luck she is most likely one of the owners... i would have rated this business with a 5 because their food is so good but because i always seem to get this girl who is almost unbearable they get a 2. This women makes me not want to ever order from there again.

1
★★☆☆☆

I have been ordering rice kitchen for years and it is really the greatest Chinese food restaurant in town. Except every time i call to place my order this girl that answers the phone treats me like the soup Nazi and yells a Chinese- English that is very hard to understand. When you ask her to repeat herself she gets even more irritated, rude and loud. There is one specific incident that i recall and it was truly awful... i called to place my order as usual and started to tell her my address and she cut me off mid sentence and yelled "no, no oww of area" i was very much surprised because i have had them deliver to my current address more than a handful of times. As i tried to explain this to her she Said "HOLD" slamming down the phone. When she came back she preceded to tell me the same non-sense chinese-english statement and i gave up. I just really think that rice kitchen would be a lot happier place and experience if this crazy women did'nt work there....but just our luck she is most likely one of the owners... i would have rated this business with a 5 because their food is so good but because i always seem to get this girl who is almost unbearable they get a 2. This women makes me not want to ever order from there again.

Pros: really great food

Cons: The Asian girl that answers the phone!

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I had never experienced any kind of bad service like other reviewers mentioned. I will definitely go back and ask my friends to go too. I always get good services, their staff is nice, send me greetings once i walked in the door. The lunch specials is the greatest deal. Egg Foo Young is good, and the crab rangoons too. One word, AWESOME restaurant.

5
★★★★★

I had never experienced any kind of bad service like other reviewers mentioned. I will definitely go back and ask my friends to go too. I always get good services, their staff is nice, send me greetings once i walked in the door. The lunch specials is the greatest deal. Egg Foo Young is good, and the crab rangoons too. One word, AWESOME restaurant.

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.

I love, or at least used to love eating Rice Kitchen's food. Always cooked just right and at a very reasonable price. The problem is with the girls they have working the counter. Every time I've gone there (except for the first time) the girl at the counter was rude and seemed as if she didn't want to be bothered with my questions (which were specific and easily answerable, not generic and undeterminable). The last straw was when I called in a carry out and the girl was EXTREMELY RUDE on the phone. I called back to add something to my order and she said "is that it?" and hung up on me. I never went to pick up that order. The best part came when she called ME about an hour later asking where I was, to which I replied "is that it?" and hung up on HER!! I love their food, but I wouldn't eat there again absent a showing that the rude girls who work the counter there are no longer in the restaurant's emply.

1
★★☆☆☆

I love, or at least used to love eating Rice Kitchen's food. Always cooked just right and at a very reasonable price. The problem is with the girls they have working the counter. Every time I've gone there (except for the first time) the girl at the counter was rude and seemed as if she didn't want to be bothered with my questions (which were specific and easily answerable, not generic and undeterminable). The last straw was when I called in a carry out and the girl was EXTREMELY RUDE on the phone. I called back to add something to my order and she said "is that it?" and hung up on me. I never went to pick up that order. The best part came when she called ME about an hour later asking where I was, to which I replied "is that it?" and hung up on HER!! I love their food, but I wouldn't eat there again absent a showing that the rude girls who work the counter there are no longer in the restaurant's emply.

Pros: The food is the best Asian food I've found in the Lansing area.

Cons: The great food is not worth putting up with the girls working the counter. Their service STINKS!

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Hi, i'm Junior these year, and i ate Rice Kitchen for like triple thousand times. It was so good, especially the asia special that's written on the board. Em... there's a lot of bad comments about Rice Kitchen, but i can't understand why this comments for. I used to worked at a restaurant that open till 2am, and there's a lot of drunk customers. Bad customer service will happened on me either. Sometimes you guys should understand that people will have a margin on their temper. Once a people came drunk and spoke a lot of nonsence things to yourself so what do you think??? Be a customer is not always the right. YOU RESPECT PEOPLE, PEOPLE WILL DEFINITELY RESPECT YOU....

2
★★★★★

Hi, i'm Junior these year, and i ate Rice Kitchen for like triple thousand times. It was so good, especially the asia special that's written on the board. Em... there's a lot of bad comments about Rice Kitchen, but i can't understand why this comments for. I used to worked at a restaurant that open till 2am, and there's a lot of drunk customers. Bad customer service will happened on me either. Sometimes you guys should understand that people will have a margin on their temper. Once a people came drunk and spoke a lot of nonsence things to yourself so what do you think??? Be a customer is not always the right. YOU RESPECT PEOPLE, PEOPLE WILL DEFINITELY RESPECT YOU....

Pros: Very Good

Cons: Absolutely Great

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I'm allergic to peanut butter and ordered something that really I didn't know would have peanut butter in it, cold sesame noodle.

I told them I wanted something else and they told me that they could get me something else at 15% off. "Your kidding?" I said. I went into a 10 minute long argument with a lady whom I had problems with before but not as bad. She told me I should have asked if I had food allergies. Honestly, who puts peanut butter in noodles? I asked my friends who were either first generation amaericans or had parents from Asia and they told me it does happen but only with a specific style, Tai.

Also their english is almost non-existant. I tell them a landmark two blocks away from them (since I work within down town east lansing) and it took me 5 minutes for them to know where I was, the Marriot hotel.

They have good food but if your willing to stand the horrible service try at your own risk.

1
★★☆☆☆

I'm allergic to peanut butter and ordered something that really I didn't know would have peanut butter in it, cold sesame noodle.

I told them I wanted something else and they told me that they could get me something else at 15% off. "Your kidding?" I said. I went into a 10 minute long argument with a lady whom I had problems with before but not as bad. She told me I should have asked if I had food allergies. Honestly, who puts peanut butter in noodles? I asked my friends who were either first generation amaericans or had parents from Asia and they told me it does happen but only with a specific style, Tai.

Also their english is almost non-existant. I tell them a landmark two blocks away from them (since I work within down town east lansing) and it took me 5 minutes for them to know where I was, the Marriot hotel.

They have good food but if your willing to stand the horrible service try at your own risk.

Pros: Good food

Cons: Horrible service

.

The driver got confused as to my location and my food took over an hour to get to me. Driver was audacious enough to ask for a tip. Operationally, not the best. The food was average, nothing that doesn't taste like it came from the bowels of the House of ING. Oh, yes, and if you order the Orange Chicken, don't be alarmed by the stuff that looks like it fell off of the bottom of someone's shoe, that is orange rind (I hope it is anyway).

1
★★☆☆☆

The driver got confused as to my location and my food took over an hour to get to me. Driver was audacious enough to ask for a tip. Operationally, not the best. The food was average, nothing that doesn't taste like it came from the bowels of the House of ING. Oh, yes, and if you order the Orange Chicken, don't be alarmed by the stuff that looks like it fell off of the bottom of someone's shoe, that is orange rind (I hope it is anyway).

Pros: Food was decent enough for what it is.

Cons: Service was horrible

.

It is a shame that a restaurant like this is still operating in EL. Staff is very unpleasant and rude to customers. There is ZERO customer service. Food is below par. The owner should really assess his staff. Utterly disappointed and worst dining experience. This place should close down!

1
★☆☆☆☆

It is a shame that a restaurant like this is still operating in EL. Staff is very unpleasant and rude to customers. There is ZERO customer service. Food is below par. The owner should really assess his staff. Utterly disappointed and worst dining experience. This place should close down!

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.

The only reason this restaurant is still in business is because of its location. It's fairly close to the campus. The people behind the counter take no interest at all in helping customers. Very rude and treat all customers like they are a bother to them. Don't bother to go. I would rate it the worst restaurant in the Lansing area.

0
★☆☆☆☆

The only reason this restaurant is still in business is because of its location. It's fairly close to the campus. The people behind the counter take no interest at all in helping customers. Very rude and treat all customers like they are a bother to them. Don't bother to go. I would rate it the worst restaurant in the Lansing area.

Pros: Nothing, really

Cons: Poor customer service. Bad manners all over the place

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I have ordered many times previous to tonight. I have dietary restrictions so it is hard for me to eat at many restaurants. I used to love Rice Kitchen. I called to tell them that they gave me the wrong food, and which I couldn't eat, because there was something I couldn't eat in my food. They laughed at me. Told me I was lying, and hung up on me. I called back to let them know, this is no way to treat someone who is paying for the food. And the women on the phone, who lied to me about her name and the manager's name. Began to swear at me. I let her know I was going to loge a complaint and she still did not care, and kept on swearing. I told her, that I will be contacting her manager in the morning, and she said, "I don't care, I hate this F***ing job".She then told me, I lied because I did not call until an hour and 15 minutes after I ordered, and that is because it took over an hour to get here, but she claims I lied about that also. After that, I hung up the phone and began to write this.

Do Not Order from Rice Kitcehn On Grand River. It is a waste of money...and time..

0
★☆☆☆☆

I have ordered many times previous to tonight. I have dietary restrictions so it is hard for me to eat at many restaurants. I used to love Rice Kitchen. I called to tell them that they gave me the wrong food, and which I couldn't eat, because there was something I couldn't eat in my food. They laughed at me. Told me I was lying, and hung up on me. I called back to let them know, this is no way to treat someone who is paying for the food. And the women on the phone, who lied to me about her name and the manager's name. Began to swear at me. I let her know I was going to loge a complaint and she still did not care, and kept on swearing. I told her, that I will be contacting her manager in the morning, and she said, "I don't care, I hate this F***ing job".She then told me, I lied because I did not call until an hour and 15 minutes after I ordered, and that is because it took over an hour to get here, but she claims I lied about that also. After that, I hung up the phone and began to write this.

Do Not Order from Rice Kitcehn On Grand River. It is a waste of money...and time..

Pros: nothing....

Cons: everything

.

I must say, I order from Rice Kitchen all the time but as of today. I will not order from there any more. The person taking my order can't even speak proper english let alone pronounce simple words like cross and street. I recommend to order in person and a translator for the simple fact not speaking proper english gives them an excuse to be rude. I can not believe they are still in business. They lack sanitary conditions and should be reported to the Health Department for unsanitary conditions. I must say they discriminate against non asian customers and is very disrespectfull toward kind and trying to understand them people.

5
★★★★★

I must say, I order from Rice Kitchen all the time but as of today. I will not order from there any more. The person taking my order can't even speak proper english let alone pronounce simple words like cross and street. I recommend to order in person and a translator for the simple fact not speaking proper english gives them an excuse to be rude. I can not believe they are still in business. They lack sanitary conditions and should be reported to the Health Department for unsanitary conditions. I must say they discriminate against non asian customers and is very disrespectfull toward kind and trying to understand them people.

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.

I never really understood why the people behind the counter at this place are so nice to Caucasians ,while unimaginable rude to colored folks ????

This is something I have observed ALL the time I have been there.

Hmmmmm.... wonder what could that be???

1
★☆☆☆☆

I never really understood why the people behind the counter at this place are so nice to Caucasians ,while unimaginable rude to colored folks ????

This is something I have observed ALL the time I have been there.

Hmmmmm.... wonder what could that be???

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1 out of 1 people found this review helpful.

.

First of all if you want to dine in there..please bring in your own fly/mosquito repellent as they would want to enjoy your food more than you would. Do not bother to tell the waiter/waitress or person at cash register as they will gesture to tell you as to how to use your hands to kill the flies and mosquito. Nice thing to do while you are eating.

Thats not it; be prepared to eat egg shells etc (I do not know what else could be in there) in your food. And again do not bother to talk to them or be prepared to again encounter most insolent behavior you can imagine with a customer. When told about their ill behavior they would throw money at you and will rudely ask you to go away.

1
★☆☆☆☆

First of all if you want to dine in there..please bring in your own fly/mosquito repellent as they would want to enjoy your food more than you would. Do not bother to tell the waiter/waitress or person at cash register as they will gesture to tell you as to how to use your hands to kill the flies and mosquito. Nice thing to do while you are eating.

Thats not it; be prepared to eat egg shells etc (I do not know what else could be in there) in your food. And again do not bother to talk to them or be prepared to again encounter most insolent behavior you can imagine with a customer. When told about their ill behavior they would throw money at you and will rudely ask you to go away.

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2 out of 2 people found this review helpful.

.

This is a fu**cked up reasturant....you will see flies escorting you everywhere in the reasturant....they don't even know how to talk to customers....service sucks....food is totally crap...!

1
★☆☆☆☆

This is a fu**cked up reasturant....you will see flies escorting you everywhere in the reasturant....they don't even know how to talk to customers....service sucks....food is totally crap...!

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1 out of 1 people found this review helpful.

.

Bad food with egg shell in the food. Rude waitress and may be because all of them were college student so didn't bother to show customer service. I will never go there again.This was the first and last experience ever.

1
★☆☆☆☆

Bad food with egg shell in the food. Rude waitress and may be because all of them were college student so didn't bother to show customer service. I will never go there again.This was the first and last experience ever.

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2 out of 2 people found this review helpful.

.

They may be one of the few restaurants open until really late, but I believe that's why they give sub-standard food to college students. I believe there are much better asian restaurants in close vicinity.

I am also very big on really good rice and the diversity of foods, everything is on the greasy side and the rice is brittle now and then. Nothing special about this place, I'd suggest Peking Express as an alternative.

PROS: Open Late, friendly service
CONS: Undercooked fried foods often, rice often unsatisfactory, more greasy

2
★★☆☆☆

They may be one of the few restaurants open until really late, but I believe that's why they give sub-standard food to college students. I believe there are much better asian restaurants in close vicinity.

I am also very big on really good rice and the diversity of foods, everything is on the greasy side and the rice is brittle now and then. Nothing special about this place, I'd suggest Peking Express as an alternative.

PROS: Open Late, friendly service
CONS: Undercooked fried foods often, rice often unsatisfactory, more greasy

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2 out of 2 people found this review helpful.

.

Rice Kitchen is quick, has yummy affordable food, and has a nice staff. The combo meals are a good deal where you can get a crab rangoon or an egg roll with white rice included. They have a wide variety of Chinese food.

5
★★★★★

Rice Kitchen is quick, has yummy affordable food, and has a nice staff. The combo meals are a good deal where you can get a crab rangoon or an egg roll with white rice included. They have a wide variety of Chinese food.

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0 out of 2 people found this review helpful.

.

Located just off of campus on Grand River near Berkey hall - Rice Kitchen offers quick, resonably priced chinese food for people on the go. In the fall spring and summer take your food just outside and enjoy it on the bench. Good sized portions. A good stop any time

PROS: good choice
CONS: plain on the inside

4
★★★★☆

Located just off of campus on Grand River near Berkey hall - Rice Kitchen offers quick, resonably priced chinese food for people on the go. In the fall spring and summer take your food just outside and enjoy it on the bench. Good sized portions. A good stop any time

PROS: good choice
CONS: plain on the inside

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0 out of 2 people found this review helpful.

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It's right next to our campus. Neat place to get lunch from. Usually 4.99 including entrees and egg rolls and stuff. Good for both lunch and dinnar for me though. hehe

5
★★★★★

It's right next to our campus. Neat place to get lunch from. Usually 4.99 including entrees and egg rolls and stuff. Good for both lunch and dinnar for me though. hehe

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0 out of 2 people found this review helpful.

 

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