Mattress World

★★★☆☆

About Mattress World

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Home & Garden
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Three Chairs Co.

215 S. Ashley Street Ann Arbor, MI

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Mattress & Futon Shop

2131 W Stadium Blvd Ann Arbor, MI

2.875 8
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Bought my Simmons mattress in September of 2008 from the Ann Arbor location with a box spring and mattress protector all for over $1300.. Needed to warranty the mattress after a year and a half. Contacted Mattress World who sent out an inspector who clearly noticed the pillow top deformity and the coils bulging. I called to get the results and decision for the warranty and was told that the warranty was voided because there was an orange spot smaller than a dime on the side.

I will forever buy from major companies because they stand behind their products. This is how we got to be a corporate America. Once again the little guy gets screwed. I don't know how this company stays in business.

1
★☆☆☆☆

Bought my Simmons mattress in September of 2008 from the Ann Arbor location with a box spring and mattress protector all for over $1300.. Needed to warranty the mattress after a year and a half. Contacted Mattress World who sent out an inspector who clearly noticed the pillow top deformity and the coils bulging. I called to get the results and decision for the warranty and was told that the warranty was voided because there was an orange spot smaller than a dime on the side.

I will forever buy from major companies because they stand behind their products. This is how we got to be a corporate America. Once again the little guy gets screwed. I don't know how this company stays in business.

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Did some extensive mattress shopping in Ann Arbor the past few weeks and wanted to review Mattress World because of the helpfulness of the staff there. We did not purchase a mattress here because they do not have a trial period for mattresses (other than tempur-pedic, which was a deal breaker for me. I did want to put this up as a counter to the bad reviews that the staff received. They were not high pressure, they were very knowledgeable and gave a good price. No trial period though, what a shame.

3
★★★☆☆

Did some extensive mattress shopping in Ann Arbor the past few weeks and wanted to review Mattress World because of the helpfulness of the staff there. We did not purchase a mattress here because they do not have a trial period for mattresses (other than tempur-pedic, which was a deal breaker for me. I did want to put this up as a counter to the bad reviews that the staff received. They were not high pressure, they were very knowledgeable and gave a good price. No trial period though, what a shame.

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I have been doing business with this store for over 18 years. The same sales person who sold me my first bed still works there. The staff can answer any questions about the style, type, or construction of the beds. My first bed was a 4000 dollars high end model. It still sleeps great. I have since bought two smaller, less expensive beds for my kids. The beds are great.
People who don't know a lot about beds need to learn the the manufactures make basically the same bed but put a different name on it for different companies. Art Van may have a bed which is very similar. The difference is the color of the stitching or the boarder cloth may be a different color. But the bed is the same. Art Van just charges more. I strongly recommend this store. Sure they will try to sell you a bed today, after all they are sales people. They are there to sell beds not just answer questions. You can always say no thank you. No one is going to force you to buy a bed. Very friendly, and knowledgeable.

5
★★★★★

I have been doing business with this store for over 18 years. The same sales person who sold me my first bed still works there. The staff can answer any questions about the style, type, or construction of the beds. My first bed was a 4000 dollars high end model. It still sleeps great. I have since bought two smaller, less expensive beds for my kids. The beds are great.
People who don't know a lot about beds need to learn the the manufactures make basically the same bed but put a different name on it for different companies. Art Van may have a bed which is very similar. The difference is the color of the stitching or the boarder cloth may be a different color. But the bed is the same. Art Van just charges more. I strongly recommend this store. Sure they will try to sell you a bed today, after all they are sales people. They are there to sell beds not just answer questions. You can always say no thank you. No one is going to force you to buy a bed. Very friendly, and knowledgeable.

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What an unpleasant shopping experience. The staff try to hide as much information from you as possible, especially anything that might help you judge the quality or longevity of the mattress. You expect some of this from any mattress store, but Mattress World goes the extra mile. Do not trust anything the staff say without confirming at another store.

1
★☆☆☆☆

What an unpleasant shopping experience. The staff try to hide as much information from you as possible, especially anything that might help you judge the quality or longevity of the mattress. You expect some of this from any mattress store, but Mattress World goes the extra mile. Do not trust anything the staff say without confirming at another store.

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0 out of 1 people found this review helpful.

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The staff go out of their way to not give any information that would help you judge the quality or durability of the mattresses, more so than any other mattress store I have visited. They also gave incorrect information about the Simmons Beautyrest Classic series. Confirm anything the staff tells you with another store.

0
★☆☆☆☆

The staff go out of their way to not give any information that would help you judge the quality or durability of the mattresses, more so than any other mattress store I have visited. They also gave incorrect information about the Simmons Beautyrest Classic series. Confirm anything the staff tells you with another store.

Cons: It's hard to judge the value of the merchandise when the staff try to hide information from you.

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I bought my mattress there, they have a large variety. I guess they provide pretty good recommendations too. However, the staff are way too pushy and want to make sure you buy one before you walk out the door. You could bargain with them on the price. I didn't, but I should. It's better to have something in mind before going into this place. I didn't regret buying it from there though as my mattress has been used for over 5 yrs and it's still VERY nice and firm. (it's not a named brand, though they claim it's made by serta or sth) I paid $400 for just the mattress and it's a queen size pillow top. The quality is good though and it's really comfy.

4
★★★★☆

I bought my mattress there, they have a large variety. I guess they provide pretty good recommendations too. However, the staff are way too pushy and want to make sure you buy one before you walk out the door. You could bargain with them on the price. I didn't, but I should. It's better to have something in mind before going into this place. I didn't regret buying it from there though as my mattress has been used for over 5 yrs and it's still VERY nice and firm. (it's not a named brand, though they claim it's made by serta or sth) I paid $400 for just the mattress and it's a queen size pillow top. The quality is good though and it's really comfy.

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I bought two mattresses here. They have very good quality mattress here. However, they are expensive, too. Depending on your budget, you can choose differnt levels of mattress. They also offer free-shipping if the purphase is larger than $500. Compared to Art Van furniture, their mattress is better and cheaper generally.

4
★★★★☆

I bought two mattresses here. They have very good quality mattress here. However, they are expensive, too. Depending on your budget, you can choose differnt levels of mattress. They also offer free-shipping if the purphase is larger than $500. Compared to Art Van furniture, their mattress is better and cheaper generally.

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Mattress World has many kinds of mattresses for you to choose from. The whole store is all for mattresses sale, but they still have some futon beds too. They have a full range of mattresses with different qualities and prices. If you order for more than $500, they can provide free delivery, otherwise the delivery charge will be $40. The service is nice.

4
★★★★☆

Mattress World has many kinds of mattresses for you to choose from. The whole store is all for mattresses sale, but they still have some futon beds too. They have a full range of mattresses with different qualities and prices. If you order for more than $500, they can provide free delivery, otherwise the delivery charge will be $40. The service is nice.

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