Penning Plumbing, Heating, Cooling & Electric

★★★☆☆
  • 584 44th Street Southeast

    Grand Rapids, MI 49548

    Map & Directions
  • 616-681-4034

About Penning Plumbing, Heating, Cooling & Electric

Categories
  • Heating & Air Conditioning
  • Electricians
  • Plumbers
Details
  • Bathroom Remodeling Contractors
  • Kitchen Remodeling Contractors
  • Sewer Main Clearing
  • Sump Pump Installation
  • Sump Pump Repair
  • Sump Pumps
  • Drain Cleaning
  • Water Heaters
Hours
M-F 8am-5pm, Sa-Su Closed
Special Offer
Contact Us!
Year Established
  • 1956

Home Construction & Remodeling

Home Construction & Remodeling
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When we purchased our home in Grand Rapids we knew, because of their age, that we would eventually need to replace the heating and air-conditioning units, as well as the hot water tank. We assumed, however, that it would not need to be done until we had moved from our other home 650 miles away. When we received a call from our painter telling us that there was a problem, we had no idea where to find a reputable heating and air-conditioning business. Since our painter recommended Penning Plumbing and Heating we gave them a call (while vacationing in Myrtle Beach, SC). All of the options had to be considered and discussed by telephone and we could only hope that we would be satisfied in the end, since we were not going to be in Grand Rapids for another month. Jim Penning arranged to come to our Grand Rapids home (in our absence) to determine our needs, then gave us (by telephone) several options with estimates for the replacement of our entire heating/air-conditioning system. The work was done promptly and we have been extremely satisfied with the installation. He arranged for us to find financing, which was necessary because we had not anticipated this expenditure before selling our other home. Leslie Werkmeister communicated with us by email on several occasions and took care of filing all the forms for our energy rebates. We later replaced the hot water tank and were again impressed with the employees who did the installation. It has been a tremendous help to us to have this association with the people at Penning Plumbing and Heating who have been most gracious in meeting our needs under somewhat difficult circumstances. From the beginning we have felt that we were dealing with friends rather than just a business! We would certainly rank them as ""5"" on a Scale of 1 to 5 and recommend them to anyone in need of their services.\nJohn and Norma Knox\n

2
★★★★★

When we purchased our home in Grand Rapids we knew, because of their age, that we would eventually need to replace the heating and air-conditioning units, as well as the hot water tank. We assumed, however, that it would not need to be done until we had moved from our other home 650 miles away. When we received a call from our painter telling us that there was a problem, we had no idea where to find a reputable heating and air-conditioning business. Since our painter recommended Penning Plumbing and Heating we gave them a call (while vacationing in Myrtle Beach, SC). All of the options had to be considered and discussed by telephone and we could only hope that we would be satisfied in the end, since we were not going to be in Grand Rapids for another month. Jim Penning arranged to come to our Grand Rapids home (in our absence) to determine our needs, then gave us (by telephone) several options with estimates for the replacement of our entire heating/air-conditioning system. The work was done promptly and we have been extremely satisfied with the installation. He arranged for us to find financing, which was necessary because we had not anticipated this expenditure before selling our other home. Leslie Werkmeister communicated with us by email on several occasions and took care of filing all the forms for our energy rebates. We later replaced the hot water tank and were again impressed with the employees who did the installation. It has been a tremendous help to us to have this association with the people at Penning Plumbing and Heating who have been most gracious in meeting our needs under somewhat difficult circumstances. From the beginning we have felt that we were dealing with friends rather than just a business! We would certainly rank them as ""5"" on a Scale of 1 to 5 and recommend them to anyone in need of their services.\nJohn and Norma Knox\n

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Call came in From Pam Stone house \r\nBill water conditioning 5 star\r\nGreat job Bill! This customer saw us online on Grand Rapids City Search-where we had a bad review. Customer decided to use you anyway since we service her brand of water softener. Bill impressed her!\r\n

2
★★★★★

Call came in From Pam Stone house \r\nBill water conditioning 5 star\r\nGreat job Bill! This customer saw us online on Grand Rapids City Search-where we had a bad review. Customer decided to use you anyway since we service her brand of water softener. Bill impressed her!\r\n

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Mamie G. emailed to notify that Cris was superb in servicing her plumbing and heating systems. She gave him and us 5 stars.

2
★★★★★

Mamie G. emailed to notify that Cris was superb in servicing her plumbing and heating systems. She gave him and us 5 stars.

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I took a call from Stuart M regarding the furnace tune-up that Steve did for him. He said our service was excellent in every way! He said that Steve found the problem after cleaning his furnace & answered all his questions - he went over the top! Stuart was a first time customer & gave us a 5-star rating!!

2
★★★★★

I took a call from Stuart M regarding the furnace tune-up that Steve did for him. He said our service was excellent in every way! He said that Steve found the problem after cleaning his furnace & answered all his questions - he went over the top! Stuart was a first time customer & gave us a 5-star rating!!

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One man's experience with Penning Plumbing:\n\nI call on a Monday morning about my two leaky faucets and a slow drain. A very friendly, professional woman answers the phone and someone is available to come that morning?great start!\nTwo professional looking guys show up a few hours later and I explain the 3 issues. They ask a lot of questions, which I don?t know the answers to (completely not mechanical person), and show a lot of concern. They seem to make a very big deal out of these two leaky faucets and slow drain (VERY serious stuff to them!!) and then they ask for 10 ? 15 minutes to write-up an estimate.\nThey come back in and walk me through the 4 fairly major things I need done to handle this serious problem I have of two leaky faucets and slow drain (can?t believe I survived with these issues for so long!). And for a mere $965.50 they could take care of them for me immediately. Would I like them to get started? Hmmm?.I?m dumb but not that dumb and I asked them to leave. Of course now change their tune, start asking about my ?budget? and let me know they could just do the one thing that actually needed to be done for $178. Clearly it was too late now. They went for the kill and lost.\nLater that week I had Peterson Plumbing come over. One guy came, never batted an eye and had the work done in an hour and a half for $102. When I asked for a quote he said he wasn?t good with math and did I want it fixed or not? Hmmm?.I think I just got a plumber vs a sales guy disguised as a plumber!!\n

0
★☆☆☆☆

One man's experience with Penning Plumbing:\n\nI call on a Monday morning about my two leaky faucets and a slow drain. A very friendly, professional woman answers the phone and someone is available to come that morning?great start!\nTwo professional looking guys show up a few hours later and I explain the 3 issues. They ask a lot of questions, which I don?t know the answers to (completely not mechanical person), and show a lot of concern. They seem to make a very big deal out of these two leaky faucets and slow drain (VERY serious stuff to them!!) and then they ask for 10 ? 15 minutes to write-up an estimate.\nThey come back in and walk me through the 4 fairly major things I need done to handle this serious problem I have of two leaky faucets and slow drain (can?t believe I survived with these issues for so long!). And for a mere $965.50 they could take care of them for me immediately. Would I like them to get started? Hmmm?.I?m dumb but not that dumb and I asked them to leave. Of course now change their tune, start asking about my ?budget? and let me know they could just do the one thing that actually needed to be done for $178. Clearly it was too late now. They went for the kill and lost.\nLater that week I had Peterson Plumbing come over. One guy came, never batted an eye and had the work done in an hour and a half for $102. When I asked for a quote he said he wasn?t good with math and did I want it fixed or not? Hmmm?.I think I just got a plumber vs a sales guy disguised as a plumber!!\n

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Would not call again. The only thing I will give them credit for is they can come out same day in an emergency. Could be because they are way to expensive and that's why. I called them out to fix my gas line to my stove. i was told my water pipes in the basement could burst at any time and i should get them repaired asap. Also my line to my dryer was not the correct line and i should also get that replaced. For the hour it took them to replace my gas line to my stove it was way over priced. The fact that they give you an estimate up front you know what it's going to cost, but they make it sound like it's at least a half a day job when it actually takes them an hour. I've learned from my mistake.

0
★☆☆☆☆

Would not call again. The only thing I will give them credit for is they can come out same day in an emergency. Could be because they are way to expensive and that's why. I called them out to fix my gas line to my stove. i was told my water pipes in the basement could burst at any time and i should get them repaired asap. Also my line to my dryer was not the correct line and i should also get that replaced. For the hour it took them to replace my gas line to my stove it was way over priced. The fact that they give you an estimate up front you know what it's going to cost, but they make it sound like it's at least a half a day job when it actually takes them an hour. I've learned from my mistake.

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I think Penning Plumbing is very expensive and the bathroom faucets that they came to fix still don't work right. The guys that came over were trying to sell me a whole new bathroom and pointed out everything that they could fix in my house. I paid them to clean my shower drain. ""To the street"" they told me. The shower drain does not even go to the street!

0
★☆☆☆☆

I think Penning Plumbing is very expensive and the bathroom faucets that they came to fix still don't work right. The guys that came over were trying to sell me a whole new bathroom and pointed out everything that they could fix in my house. I paid them to clean my shower drain. ""To the street"" they told me. The shower drain does not even go to the street!

Message from Penning Plumbing, Heating, Cooling & Electric

Penning Plumbing, Heating, Cooling & Electric is a third generation family owned business that provides reliable services to countless residents in Grand Rapids, Wyoming, and other surrounding areas in West Michigan. The goal of the company is to ensure the safety and comfort of you and your family while retaining the market value of your property. With licensed and highly skilled technicians, you can trust that you always get quality Grand Rapids plumbing, HVAC, and electrical services that are backed by a 100 percent customer satisfaction guarantee. Ask about their special offers and financial assistance when you schedule a service today.

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