Insider Pages Reviews for Royal Oak Animal Hospital

4 Stars: Within minutes (by Brie D.)

Brie D. — Mon, 29 Sep 2008 21:12:00 GMT

My cat was seen in 20 minutes from the time I called this vet office. I am a new patient, but that didn't deter them from helping me out in a pinch. The staff was friendly and welcoming, and the net was mindful of how much money I had to spend on paying for the medicine. The office is clean and spacious; busy.

1 Stars: DO NOT BRING YOUR ANIMALS HERE (by kim r.)

kim r. — Tue, 11 Mar 2008 03:41:00 GMT

I recently had a horrible experience here. I've been bringing my dog here for several years..the customer service has never been great, but their vets seemed ok, so I kept going back. Recently, I took my dog in for a routine dental cleaning. I was contacted (on my cell, which was the number I supplied) and asked to provide approval on a tooth removal. I gave permission and was told that i would be contacted when she woke up. The vets office never called back...so after i got off work, at 6PM, I tried calling--they closed and never called me to let me know my dog was ready!
As a result, my dog, who is extremely shy and timid was left alone, in a cage, in the back of a cold, dark hospital all night, with no care.
I moral of the story here is...if you care about your pet, don't bring them here!

4 Stars: Nice place for animals (by Michelle R.)

Michelle R. — Fri, 18 Aug 2006 23:44:00 GMT

We had to take our cat here when we needed to get in right away. The staff was super friendly and did their best to help us stay calm. The prices were reasonable and the office itself was very clean. I would go back in the future and recommend to anyone else.

5 Stars: A Great Place to Take Your Pet(s). (by chris k.)

chris k. — Fri, 14 Sep 2007 14:53:00 GMT

I would recommend the Royal Oak Animal Hospital to anyone concerned about getting their pet(s) quality health care. The staff is very attentive and the doctors truly care about each patient they see. When our one cat was sick with terminal kidney failure each of the staff treated him as they would a member of their family.

Having gone to other vets over the years with our cats, I am impressed with the cleanliness of the facilities. I also like that their are resident animals to help calm the incoming patients, and their humans.

5 Stars: Best Vet in Town!! (by Lisa T.)

Lisa T. — Thu, 24 Nov 2005 00:21:00 GMT

I went to this Animal Hospital after a bad experience at another office. This office was very clean and is easy to get into. The prices for their services are excellent. We have gotten top notch care from this office.

1 Stars: The worst time (by Jessica G.)

Jessica G. — Mon, 17 Sep 2007 06:59:00 GMT

I have a pug and she got scratched in the eye. I took her to the Royal Oak Animal Hospital for treatment. The vet never introduced herself (which is normal since this was not the first time I had been there). I never had a serious problem with my dog before and the vet assured me this wasn't serious and gave my dog eye drops.
The eye drops were not the right type for a scratch. A ulcer developer on her within a few days and became infected. I had to take her to another vet to do surgery on her eye. After months of my poor dog going through a surgery where they sewed her eye lids shut then another surgery and more pain. After all this she ended up LOSING HER EYE*!!!!
Do not go to this place!!! MY poor dog is now paying the price for the rest of her life and I live with the guilt.