Village Shoe Inn

★★★☆☆
  • 401 Walnut Blvd

    Rochester, MI 48307

    Map & Directions
  • 248-652-2695

About Village Shoe Inn

Hours
Mon - Thu, 10am - 6pm; Fri, Sat, 10am - 7pm; Sun, noon - 5pm

Shopping

Shopping
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This store has been around for years. In all the years I've shopped there, I have always found the perfect pair of shoes. They carry brand names at great prices. I've never had any issues with the sales staff either as some posters here have mentioned. This is a grat store and I would highly recommend it. Better than DSW for sure.

5
★★★★★

This store has been around for years. In all the years I've shopped there, I have always found the perfect pair of shoes. They carry brand names at great prices. I've never had any issues with the sales staff either as some posters here have mentioned. This is a grat store and I would highly recommend it. Better than DSW for sure.

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I found my wedding shoes as soon as i walked in the place, The service i'snt great, but there shoes are!

4
★★★★☆

I found my wedding shoes as soon as i walked in the place, The service i'snt great, but there shoes are!

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I love going to Village Shoe Inn. I have been shopping there for years. The best time to find some really great sales in during the end of season, around September and November-January. I have found their prices better than Macy's. There store hours are not the best, so I suggest going on a Saturday or Sunday. I like the fact that they will give you time to look around and not constantly come over to you asking do you need help. I feel more relaxed and not hurried. Village Shoe Inn is better than DSW, I rarely find my size at that store.

4
★★★★☆

I love going to Village Shoe Inn. I have been shopping there for years. The best time to find some really great sales in during the end of season, around September and November-January. I have found their prices better than Macy's. There store hours are not the best, so I suggest going on a Saturday or Sunday. I like the fact that they will give you time to look around and not constantly come over to you asking do you need help. I feel more relaxed and not hurried. Village Shoe Inn is better than DSW, I rarely find my size at that store.

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I have been shopping at Village Shoe Inn since I was a little girl. Coming from a family of bonafide fashionistas, it is imperative that originality, style, affordability, and comfortability is offered at whatever store we are shopping at! Village Shoe Inn offers every aforementioned quality that we are looking for. The staff has always been friendly and are willing to assist...the problem is that they only have 3-4 people working in the entire store at any given moment. Don't give up on them people. We have to continue to support the smaller stores. The only reason they have a few sizes for each shoe is because they want you to feel as if you're getting a one of a kind shoe! Now, that's thoughtful. K.C.

4
★★★★☆

I have been shopping at Village Shoe Inn since I was a little girl. Coming from a family of bonafide fashionistas, it is imperative that originality, style, affordability, and comfortability is offered at whatever store we are shopping at! Village Shoe Inn offers every aforementioned quality that we are looking for. The staff has always been friendly and are willing to assist...the problem is that they only have 3-4 people working in the entire store at any given moment. Don't give up on them people. We have to continue to support the smaller stores. The only reason they have a few sizes for each shoe is because they want you to feel as if you're getting a one of a kind shoe! Now, that's thoughtful. K.C.

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.

I will NEVER shop here again. The worst customer service I have ever seen. Their policies are unrealistic and ridiculous. I will tell everyone I know not to bother, unless they don't want any help, aren't looking for anything in paticular (because they only have 3-4 sizes in each shoe), and have time. Good luck.

1
★☆☆☆☆

I will NEVER shop here again. The worst customer service I have ever seen. Their policies are unrealistic and ridiculous. I will tell everyone I know not to bother, unless they don't want any help, aren't looking for anything in paticular (because they only have 3-4 sizes in each shoe), and have time. Good luck.

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We love to go shopping for shoes here when were down town rochester. They have a HUGE store, 2 levels! Its fun to look at the many, many shoes! Help isn't all that great here and the prices are a little high.

3
★★★☆☆

We love to go shopping for shoes here when were down town rochester. They have a HUGE store, 2 levels! Its fun to look at the many, many shoes! Help isn't all that great here and the prices are a little high.

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.

Its definitely worth your time with stopping in, but just don't try to go after work. They close like at 6pm in the early part of the week, 7pm in the later part of the week, however most of us our at work during the day. So when I do make it there it's not a lot of time to even look. I've been to 3 of the Shoe Village Inns and it's the same scenario. Only selected individuals ask you if you need some help. I'm shopping for shoes for a wedding party and it's hard to get all the girls in at one time because of the hours unless we go in on a Sat or Sunday. They should at least compete with the mall hours. Most of the stores really don't stand out, so if your just driving by our not familiar with the area you would miss it or kind of forget about if you don't shop their on the regular. The sign needs a little bit more attraction or stand out. I do love the selection and quality of the shoes. You can be sexy, classy and bossy. I asked the sales person if they had any discounts for wedding parties she told me No! Because the shoes were already below the cost. XXX wrong answer, she should have just said not at this time. Ive seen advertisements from them before regarding discounts and told her about it and just wanted to know if there were going to be any upcoming sales. The staff needs to have charm classes watch a motivational vide or something. Like when you go to Bath and Body Works, their nice, helpful, always have some type of deal and can give you suggestions about the product. It actually works and you end up buying more than you anticipated but you feel like you gotyour money's worth. Now that's what up.

3
★★★☆☆

Its definitely worth your time with stopping in, but just don't try to go after work. They close like at 6pm in the early part of the week, 7pm in the later part of the week, however most of us our at work during the day. So when I do make it there it's not a lot of time to even look. I've been to 3 of the Shoe Village Inns and it's the same scenario. Only selected individuals ask you if you need some help. I'm shopping for shoes for a wedding party and it's hard to get all the girls in at one time because of the hours unless we go in on a Sat or Sunday. They should at least compete with the mall hours. Most of the stores really don't stand out, so if your just driving by our not familiar with the area you would miss it or kind of forget about if you don't shop their on the regular. The sign needs a little bit more attraction or stand out. I do love the selection and quality of the shoes. You can be sexy, classy and bossy. I asked the sales person if they had any discounts for wedding parties she told me No! Because the shoes were already below the cost. XXX wrong answer, she should have just said not at this time. Ive seen advertisements from them before regarding discounts and told her about it and just wanted to know if there were going to be any upcoming sales. The staff needs to have charm classes watch a motivational vide or something. Like when you go to Bath and Body Works, their nice, helpful, always have some type of deal and can give you suggestions about the product. It actually works and you end up buying more than you anticipated but you feel like you gotyour money's worth. Now that's what up.

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Even after reading the negative reviews, I still went here to look for shoes for a hard to match ballgown. I as first approached by 1 salesperson... after looking around a bit, she soon asked for opinions from other sales staff. With in minutes I had 4 staff running around the whole store looking for me.... it felt like 4 personal shoppers at my beckon call. It was great... I did find the perfect shoes!!!! There were others in the store that were getting tons of help also.. I would highly recommend this place and will be back... as I look back on it now... I wasted 2 months looking for shoes..... never again will that happen.. this will be my one and only stop!!! HIGHLY RECOMMENDED....P.S..... looking at the negative reviews.. you have to stop and think... why are they anonymous... makes you wonder..... if those things ever happened!!! See for yourself... I will be back and so will you!!!!!!!!!!!!!!!!

5
★★★★★

Even after reading the negative reviews, I still went here to look for shoes for a hard to match ballgown. I as first approached by 1 salesperson... after looking around a bit, she soon asked for opinions from other sales staff. With in minutes I had 4 staff running around the whole store looking for me.... it felt like 4 personal shoppers at my beckon call. It was great... I did find the perfect shoes!!!! There were others in the store that were getting tons of help also.. I would highly recommend this place and will be back... as I look back on it now... I wasted 2 months looking for shoes..... never again will that happen.. this will be my one and only stop!!! HIGHLY RECOMMENDED....P.S..... looking at the negative reviews.. you have to stop and think... why are they anonymous... makes you wonder..... if those things ever happened!!! See for yourself... I will be back and so will you!!!!!!!!!!!!!!!!

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1 out of 1 people found this review helpful.

.

I went into the store to purchase shoes for my upcoming wedding. I couldn't get anyone to help me. The whole sales staff moved quickly to help other customers in the store who came in after me, however, not one person asked me if they could help me. I shopped with my mom and tried on shoes for nearly an hour without any service. My mom even had to go ask people for help. The worst part was they were not busy. The sales staff was just standing around most of the time. They were the only store that i had found the shoes that i wanted so I did buy them, but if the shoes were anything other than for my wedding I certianly would have gone without.

1
★☆☆☆☆

I went into the store to purchase shoes for my upcoming wedding. I couldn't get anyone to help me. The whole sales staff moved quickly to help other customers in the store who came in after me, however, not one person asked me if they could help me. I shopped with my mom and tried on shoes for nearly an hour without any service. My mom even had to go ask people for help. The worst part was they were not busy. The sales staff was just standing around most of the time. They were the only store that i had found the shoes that i wanted so I did buy them, but if the shoes were anything other than for my wedding I certianly would have gone without.

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0 out of 1 people found this review helpful.

.

The staff is old, stuffy, and very unfriendly. They were very quick to tell me what they couldn't do, rather than what they could do to help me. Their personalities were very cold and unpleasant. I wouldn't recommend purchasing shoes at this location for the sole reason that the customer service was severely disappointing.
If it wouldn't for the necessity of ordering a specific shoe for a wedding, I wouldn't have given this store my business.

1
★☆☆☆☆

The staff is old, stuffy, and very unfriendly. They were very quick to tell me what they couldn't do, rather than what they could do to help me. Their personalities were very cold and unpleasant. I wouldn't recommend purchasing shoes at this location for the sole reason that the customer service was severely disappointing.
If it wouldn't for the necessity of ordering a specific shoe for a wedding, I wouldn't have given this store my business.

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.

This store literally has several flooors and thousands of shoes! You'd never guess by looking at this building but it has one of the best selections of shoes around! They carry b rands that major department stores carry, such as Steve Madden, BCBG and more. They have the newest styles and will custom order shoes for you too. They also sell shoes for a lot of weddings, and bridal parties. Great! A++

PROS: The best selection! Thousands of shoes!
CONS:

5
★★★★★

This store literally has several flooors and thousands of shoes! You'd never guess by looking at this building but it has one of the best selections of shoes around! They carry b rands that major department stores carry, such as Steve Madden, BCBG and more. They have the newest styles and will custom order shoes for you too. They also sell shoes for a lot of weddings, and bridal parties. Great! A++

PROS: The best selection! Thousands of shoes!
CONS:

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1 out of 1 people found this review helpful.

.

This shoe store is huge!! It looks as though it is an old converted Victorian house. There are two levels totally filled with shoes! They have tons of formal shoes, so many local brides and bridal parties find this place a godsend. They also have frequent sales, so you are very likely to find a great price on your shoe purchase. If you love shoes, you will love this store!

4
★★★★☆

This shoe store is huge!! It looks as though it is an old converted Victorian house. There are two levels totally filled with shoes! They have tons of formal shoes, so many local brides and bridal parties find this place a godsend. They also have frequent sales, so you are very likely to find a great price on your shoe purchase. If you love shoes, you will love this store!

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1 out of 1 people found this review helpful.

.

Village Shoe Inn is by far the best shoe store around. I went there last year because my sister was getting married and I needed shoes to match my dress, my friend told me this was the place to go so I took the drive. I was so happy I found this place, the selection of shoes is just awesome. the building is really cool and the staff is super nice. I think they have a couple more locations around metro detroit but I'm not positive. I find myself always going here for my shoes after that experience. the prices are average with shoe stores in the area, sometimes good deals and other times no good deals. the hours they are open are a big plus.

5
★★★★★

Village Shoe Inn is by far the best shoe store around. I went there last year because my sister was getting married and I needed shoes to match my dress, my friend told me this was the place to go so I took the drive. I was so happy I found this place, the selection of shoes is just awesome. the building is really cool and the staff is super nice. I think they have a couple more locations around metro detroit but I'm not positive. I find myself always going here for my shoes after that experience. the prices are average with shoe stores in the area, sometimes good deals and other times no good deals. the hours they are open are a big plus.

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1 out of 1 people found this review helpful.

 

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