Bellanina Day Spa

★★★★☆

Personal Services

Personal Services
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I have been going to Bellanina Day Spa for several years - every month I receive a facelift massage (and yes I am a guy). This last time was perhaps to best ever! Lauren did an amazing job and I highly recommend her to ANYONE.

5
★★★★★

I have been going to Bellanina Day Spa for several years - every month I receive a facelift massage (and yes I am a guy). This last time was perhaps to best ever! Lauren did an amazing job and I highly recommend her to ANYONE.

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I love to give a good local business feedback when they do an excellent job.

Bellanina Day Spa is a great place to go for a treat in Ann Arbor. It's located in downtown Kerrytown so it is close to a ton of restaurants and shops. I would def. recommend trying out their "facelift massage" since you can see the results right away.

5
★★★★★

I love to give a good local business feedback when they do an excellent job.

Bellanina Day Spa is a great place to go for a treat in Ann Arbor. It's located in downtown Kerrytown so it is close to a ton of restaurants and shops. I would def. recommend trying out their "facelift massage" since you can see the results right away.

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I came to Bellanina as a bit of a skeptic. I had never been to a day spa before but my friend purchased me a gift card for Christmas and I didn't want it to go to waste.
I tried the "facelift massage" and it the results were beyond all expectations. After one session my face felt smoother and younger. I don't usually post reviews of companies but I do think Bellanina deserves to be praised for their service and courtesy.

5
★★★★★

I came to Bellanina as a bit of a skeptic. I had never been to a day spa before but my friend purchased me a gift card for Christmas and I didn't want it to go to waste.
I tried the "facelift massage" and it the results were beyond all expectations. After one session my face felt smoother and younger. I don't usually post reviews of companies but I do think Bellanina deserves to be praised for their service and courtesy.

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.

Bellanina has the best staff and services ever! I have gone in for several massages and always leave feeling relaxed and pampered. The front desk treats me with respect (something that doesn't happen at every spa). Gift cards from Bellanina are my favorite present of all since there are so many services to choose from!!!!

5
★★★★★

Bellanina has the best staff and services ever! I have gone in for several massages and always leave feeling relaxed and pampered. The front desk treats me with respect (something that doesn't happen at every spa). Gift cards from Bellanina are my favorite present of all since there are so many services to choose from!!!!

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1 out of 1 people found this review helpful.

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Bellanina is a great place to go in Ann Arbor if you are looking for a high quality massage. I always leave feeling completely relaxed. The front desk staff always make me feel very welcome.

4
★★★★☆

Bellanina is a great place to go in Ann Arbor if you are looking for a high quality massage. I always leave feeling completely relaxed. The front desk staff always make me feel very welcome.

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Bellanina Day Spa is awesome, the staff is professional, customer focused, conscious about customer needs, knowledgeable about products, friendly and all have wonderful smiles. The environment is relaxing, restful, wraps one in comfort and is special. An upscale environment and caring staff that make you feel like royalty. Have had Facials, messages, nails now I know why women love to go to the spa, to be pampered.

5
★★★★★

Bellanina Day Spa is awesome, the staff is professional, customer focused, conscious about customer needs, knowledgeable about products, friendly and all have wonderful smiles. The environment is relaxing, restful, wraps one in comfort and is special. An upscale environment and caring staff that make you feel like royalty. Have had Facials, messages, nails now I know why women love to go to the spa, to be pampered.

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Not only will I never set foot in this place again, I know others who won't either and a lot of it stems from the employees attitudes. They act like they are doing you some sort of favor. They are positively rude. The harsh facials left my skin a mess. My doctor told me that extractions (even by "experts) are not a good idea and can actually push infection further into the body. Gee, you'd think they'd kinda know that at Bellanina. The decor is tacky at best and laughable at worst and to top it all off, it is wildly overpriced. You can get much better service in other spas in town for less and hey, you might not be treated like YOU were the help.

1
★☆☆☆☆

Not only will I never set foot in this place again, I know others who won't either and a lot of it stems from the employees attitudes. They act like they are doing you some sort of favor. They are positively rude. The harsh facials left my skin a mess. My doctor told me that extractions (even by "experts) are not a good idea and can actually push infection further into the body. Gee, you'd think they'd kinda know that at Bellanina. The decor is tacky at best and laughable at worst and to top it all off, it is wildly overpriced. You can get much better service in other spas in town for less and hey, you might not be treated like YOU were the help.

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Business Response:

From Owner, Nina Howard Hi Christina, I would like to personally apologize to you if any of my staff have ever appeared rude as I know they are often very busy handling many tasks and it could be misconstrued. I would also like to share with you that extractions are taught in Esthetics school and do help to clear clogged pores. I studied para-medical Esthetics with Dr. James Fulton in Newport Beach, CA and he taught how to do extractions. When done correctly, they should not push infection into the body. Our decor has been praised by many over and over again. We hear it all the time. I am so sorry you have not had the experience that you desired at Bellanina. If you would contact me , I would be happy to personally provide you with the best experience you will receive in a Spa.
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Not only will I never set foot in this place again, I know others who won't either and a lot of it stems from the employees attitudes. They act like they are doing you some sort of favor. They are positively rude. The harsh facials left my

3
★★★★★

Not only will I never set foot in this place again, I know others who won't either and a lot of it stems from the employees attitudes. They act like they are doing you some sort of favor. They are positively rude. The harsh facials left my

Cons: Just about everything

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Everyone at the front desk was very helpful and kind. When I first arrived, the receptionist took my coat for me and gave me some hot tea, then I was escorted to the Quiet zone with a beautiful view of a zen garden. I already felt pampered and relaxed.
My appointment was only a few minutes late in getting started but I still received the full time. My massage therapist made me feel very comfortable and understanding of my reason for being there. The therapist was very in tuned with her work, she was definitely focused on me and my needs. It was possibly the best massage I've ever had.
Afterward the therapist did try to sell me some products, this didn't bother me a bit, I expect it when I go into a retail business. I simply declined the offers, as I didn't need the items at that time and she was respectful of my wishes.

5
★★★★★

Everyone at the front desk was very helpful and kind. When I first arrived, the receptionist took my coat for me and gave me some hot tea, then I was escorted to the Quiet zone with a beautiful view of a zen garden. I already felt pampered and relaxed.
My appointment was only a few minutes late in getting started but I still received the full time. My massage therapist made me feel very comfortable and understanding of my reason for being there. The therapist was very in tuned with her work, she was definitely focused on me and my needs. It was possibly the best massage I've ever had.
Afterward the therapist did try to sell me some products, this didn't bother me a bit, I expect it when I go into a retail business. I simply declined the offers, as I didn't need the items at that time and she was respectful of my wishes.

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.

I treated myself to a day at the Spa for my birthday, little did I know that my present to myself was sub-par.

I specifically asked the receptionist if I needed to arrive early, she said no. I got there 10 minutes prior to my start time and the massage therapist didn't get me until 5 mintues after my start time. She then talked to me for about 15 minutes. I did not get on the table until 25 minutes after my massage was scheduled to start.

I booked a 1 1/2 hour massage and the therapist only gave me a 45 minute massage. I thought she stopped kind of early but couldn't see a clock until after I got dressed.

At the end of the massage knowing she shorted me about 45 minutes worth of work try to sell me on lotions and other products.

All in all over priced and not worth the time or money.

The atomosphere was nice, that was the only positive

1
★☆☆☆☆

I treated myself to a day at the Spa for my birthday, little did I know that my present to myself was sub-par.

I specifically asked the receptionist if I needed to arrive early, she said no. I got there 10 minutes prior to my start time and the massage therapist didn't get me until 5 mintues after my start time. She then talked to me for about 15 minutes. I did not get on the table until 25 minutes after my massage was scheduled to start.

I booked a 1 1/2 hour massage and the therapist only gave me a 45 minute massage. I thought she stopped kind of early but couldn't see a clock until after I got dressed.

At the end of the massage knowing she shorted me about 45 minutes worth of work try to sell me on lotions and other products.

All in all over priced and not worth the time or money.

The atomosphere was nice, that was the only positive

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Business Response:

Nina Howard, Owner & Massage Therapist Dear Kristin, I would like to personally give you a full one and one half hour massage free of charge. I cannot dispute what you are claiming because I was not there and I do not know who you are or who shorted you your massage but if you contact me, I will personally give you what you deserve.
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Downtown Ann Arbor has a real gem in the Bellanina Day Spa. I was charmed by the converted turn-of-the-century home from the very start. My husband suprised me with a full body massage and facial here and I really loved the entire experience.

The staff really seem to be personable and helpful. They helped me choose the best massage options for me as well as the type of facial that would best suit me. The group of girls there were particularly nice and didn't mind my ignorance regarding spa etiquette! And of course, the service was exemplary. I had the time of my life and really look forward to going back.

Prices are on par with other day spas in the area. Nothing here is cheap, but you'll get your money's worth, that's for sure.

PROS: Charming atmosphere, Great Staff
CONS:

4
★★★★☆

Downtown Ann Arbor has a real gem in the Bellanina Day Spa. I was charmed by the converted turn-of-the-century home from the very start. My husband suprised me with a full body massage and facial here and I really loved the entire experience.

The staff really seem to be personable and helpful. They helped me choose the best massage options for me as well as the type of facial that would best suit me. The group of girls there were particularly nice and didn't mind my ignorance regarding spa etiquette! And of course, the service was exemplary. I had the time of my life and really look forward to going back.

Prices are on par with other day spas in the area. Nothing here is cheap, but you'll get your money's worth, that's for sure.

PROS: Charming atmosphere, Great Staff
CONS:

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.

I've been to Bellanina on three different occasions for massages and waxing. The massages were great-- very relaxing. The aesthetician doign the waxing also did an excellent job (not relaxing, of course). The environment in the spa is quiet (no cell phones allowed). The prices are about what you'd expect for a kinda trendy day spa. They do get busy so it can be hard to get an appointment at the last minute. It's a great place if you want to plan ahead for a birthday or other special occasion.

PROS: great services, parking is validated (on the weekend, free parking is near)
CONS:

4
★★★★☆

I've been to Bellanina on three different occasions for massages and waxing. The massages were great-- very relaxing. The aesthetician doign the waxing also did an excellent job (not relaxing, of course). The environment in the spa is quiet (no cell phones allowed). The prices are about what you'd expect for a kinda trendy day spa. They do get busy so it can be hard to get an appointment at the last minute. It's a great place if you want to plan ahead for a birthday or other special occasion.

PROS: great services, parking is validated (on the weekend, free parking is near)
CONS:

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Message from Bellanina Day Spa

Bellanina Day Spa is a feng shui designed day spa and the only nationally accredited day spa in Michigan. Winner of the 2006 Day Spa of the Year Award, Bellanina has also won Best of Detroit in the Detroit News as well as best Spa in Current Magazine for 6 years in a row in Washtenaw County. It is our desire that you come to Bellanina to relax the body and renew the spirit and that you leave feeling good. Our own brand, Bellanina Botanicals, Naturals and Cosmeceuticals skin care, bath and body products are carefully produced to be the finest products around. We hope you come to Bellanina and let our expert therapists provide excellent service and a relaxing experience.

More about Bellanina Day Spa

Massage Therapy Serious Skin Care treatments including peels, microdermabrasion and ultrasound Hot Stone Therapy Bellanina Facelift Massage Manicures and Pedicures Color Hydrotherapy Treatments Steam Room and Showers

 

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