Rochester Limousine LLC

★★★★☆
Rochester Limousine LLC is Metro Detroit's Premier Limousine and Partybus Provider for over 20 years. We are here to make your time with us "A Night To Remember"! We are committed to offering unmatched Metro Detroit luxury limousine, party bus and sedan transportation in the Southeast Michigan Limo Rental Industry.
  • 30 W Silverdome Industrial Park

    Pontiac, MI 48342

    Map & Directions
  • 248-289-6665

About Rochester Limousine LLC

4.15 20
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Use everytime in Mi. Great service, reliable.

5
★★★★★

Use everytime in Mi. Great service, reliable.

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Worst company I have ever dealt with,office staff was very rude. Car was not new like they claimed,air conditioning did not work and driver was late. Yet they claim they pride themselves on customer service, dont think so. Good luck if you rent from them

1
★☆☆☆☆

Worst company I have ever dealt with,office staff was very rude. Car was not new like they claimed,air conditioning did not work and driver was late. Yet they claim they pride themselves on customer service, dont think so. Good luck if you rent from them

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0 out of 1 people found this review helpful.

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just wanted to thank Tamara for setting up our limo service for my son's homecoming. The limousine was so beautiful! We have never seen anything like it before! I felt so relieved when I met the driver because he was so professional and I knew that my son would be safe.

5
★★★★★

just wanted to thank Tamara for setting up our limo service for my son's homecoming. The limousine was so beautiful! We have never seen anything like it before! I felt so relieved when I met the driver because he was so professional and I knew that my son would be safe.

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At Rochester Limousine, customer service is our top priority. If you have an issue or concern about your service with our company please feel free to contact us directly at our office so we are able to address any issues. We have been providing transportation services in the Metropolitan Detroit area since 1991. Your satisfaction is important to us and we want you to have a pleasant enjoyable experience whenever you use our services.

5
★★★★★

At Rochester Limousine, customer service is our top priority. If you have an issue or concern about your service with our company please feel free to contact us directly at our office so we are able to address any issues. We have been providing transportation services in the Metropolitan Detroit area since 1991. Your satisfaction is important to us and we want you to have a pleasant enjoyable experience whenever you use our services.

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Thank you for stepping in at the last minute and saving my son's 21st birthday party after another company screwed us over. Bruce was great, the limo was early and the vehicle itself exceeded our expectations. You gave us a huge discount and we appreciated it. We will definitely recommend you to friends and family as well as contact you again for our own needs
Sincerely, Lisa Childs Wivo

5
★★★★★

Thank you for stepping in at the last minute and saving my son's 21st birthday party after another company screwed us over. Bruce was great, the limo was early and the vehicle itself exceeded our expectations. You gave us a huge discount and we appreciated it. We will definitely recommend you to friends and family as well as contact you again for our own needs
Sincerely, Lisa Childs Wivo

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Limo was very nice, spotless on arrival and meticulously cleaned and organized with each stop. Meraldo our driver was nothing short of prompt, kind, courteous and extremely professional. Quite frankly, the indisputable best chauffeur to date and the exclusive choice for the future. All of our expectations were exceeded, great job! Wishing you and your staff continued success. Joseph C. Dobosz | President Lexicon Technologies International
***In a letter sent to Rochester Limousine on March 11, 2011

5
★★★★★

Limo was very nice, spotless on arrival and meticulously cleaned and organized with each stop. Meraldo our driver was nothing short of prompt, kind, courteous and extremely professional. Quite frankly, the indisputable best chauffeur to date and the exclusive choice for the future. All of our expectations were exceeded, great job! Wishing you and your staff continued success. Joseph C. Dobosz | President Lexicon Technologies International
***In a letter sent to Rochester Limousine on March 11, 2011

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Business Response:

Thank you Joe, For taking the time to write us a wonderful and much appreciated review.
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I can't thank you enough for sending Artie to greet, meet and safely drive my parents from Metro Detroit Airport to their home in Utica,Michigan. My 88 and 89 year old parents told me that Artie was not only kind, cinsiderate and courteous, but a very good driver too!

I found your business ti be absolutely professional, well deserving of a 5 Star Rating!

J. Hunt
Conroe, Texas

5
★★★★★

I can't thank you enough for sending Artie to greet, meet and safely drive my parents from Metro Detroit Airport to their home in Utica,Michigan. My 88 and 89 year old parents told me that Artie was not only kind, cinsiderate and courteous, but a very good driver too!

I found your business ti be absolutely professional, well deserving of a 5 Star Rating!

J. Hunt
Conroe, Texas

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Business Response:

Thank you to Janet Hunt in Texas for taking the time to post this review. Your kind words of appreciation have great meaning to our company.
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I used Rochester Limousine for my sons birthday. I was concerned about the weather. Our driver Mark assured
me, everything would be fine. I sat up front with him.
He was right, great time we all had. Thank you for making
my sons 10th birthday fun for him and his friends. Sincerely,
Marsha

5
★★★★★

I used Rochester Limousine for my sons birthday. I was concerned about the weather. Our driver Mark assured
me, everything would be fine. I sat up front with him.
He was right, great time we all had. Thank you for making
my sons 10th birthday fun for him and his friends. Sincerely,
Marsha

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Business Response:

Thank you Sandi for taking the time to leave kind words of praise.
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Are you kidding? All the bad reviews are fakes but the good ones are true. I dont see any other Limousine company accusing others of such things Why would you be singled out? The only ones that look fake are the good reviews. And saying just call why look how you treat people when they do call your personality is horrible you want people too call to insult them. It is true you do charge fuel charges and I dont find the service anywhere near impecable would not refer anyone. We can make reviews on services we have used so others have can see how they liked the service thats what is for. Please stop putting in good reviews to hide the reviews made by clients. Thank you better time would be spent on checking every car that leaves your facility.

1
★☆☆☆☆

Are you kidding? All the bad reviews are fakes but the good ones are true. I dont see any other Limousine company accusing others of such things Why would you be singled out? The only ones that look fake are the good reviews. And saying just call why look how you treat people when they do call your personality is horrible you want people too call to insult them. It is true you do charge fuel charges and I dont find the service anywhere near impecable would not refer anyone. We can make reviews on services we have used so others have can see how they liked the service thats what is for. Please stop putting in good reviews to hide the reviews made by clients. Thank you better time would be spent on checking every car that leaves your facility.

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Business Response:

ATTENTIONT TO ALL OF OUR CURRENT AND POTENTIAL CLIENTS! This review is, unfortunately, posted by a disgruntled terminated employee that is trying to taint Rochester Limousines good name! We invite all of our potential clients to PLEASE STOP IN OUR OFFICE and VIEW our BEAUTIFUL FLEET OF LIMOUSINES. We have GROWN our business based on ATTENTION TO DETAIL and CUSTOMER SATISFACTION. Most of OUR CLIENTS are REPEAT customers that continue to utilize our services year after year. We pride ourselves on offering the BEST SERVICE POSSIBLE to all of our clientele. If there is ever any uncertainty, we go out of our way to make the customer satisfied. We are a family owned and operated company and we work very hard at making all of our clients 100% satisfied. Our positive comments displayed on the internet are just a very small fraction of proof that we do care about our customers. Please stop in and visit us at our office where one can see for themselves, displayed on our walls, all of our customer letters and certificates that we take pride in displaying.
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I was a passenger in the limo for Scott T's Birthday party. Walt was our driver. He was absolutely wonderful and professional. I flew up to Michigan, from Florida, for this surprise party for my sister-in-law. Mary T who arranged this. It was a wonderful party, ride and Walt was very accommodating. I would absolutely tell everyone about Walt and Rochester Limo Company. Thanks for a very memorable experience. Lynda J.

5
★★★★★

I was a passenger in the limo for Scott T's Birthday party. Walt was our driver. He was absolutely wonderful and professional. I flew up to Michigan, from Florida, for this surprise party for my sister-in-law. Mary T who arranged this. It was a wonderful party, ride and Walt was very accommodating. I would absolutely tell everyone about Walt and Rochester Limo Company. Thanks for a very memorable experience. Lynda J.

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I used this company for my mom's 90th birthday. What a great time. I asked the driver to take us to MGM casino. ( Salt Water ) Our driver John S knew how to get there AND pulled up to main ent. for a quick walk to the resturant. My mom loved the doors being opened everytime we stopped. John gave us a nice tour of of the Detroit in his limousine. From the time he picked us up to the time he dropped us off, the night was perfect. Thanks for making my mom feel like a QUEEN. Very very happy!! Roman P.

5
★★★★★

I used this company for my mom's 90th birthday. What a great time. I asked the driver to take us to MGM casino. ( Salt Water ) Our driver John S knew how to get there AND pulled up to main ent. for a quick walk to the resturant. My mom loved the doors being opened everytime we stopped. John gave us a nice tour of of the Detroit in his limousine. From the time he picked us up to the time he dropped us off, the night was perfect. Thanks for making my mom feel like a QUEEN. Very very happy!! Roman P.

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1 out of 1 people found this review helpful.

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We used them two weeks ago for our bachelorette party and the party bus was so awesome! It was like a nightclub in there! The driver took us to a lot of cool bars in Royal Oak and B'ham and he got us in quick. Good driver and he cleaned our bus every time we went into a bar. I am using them for my wedding in 2 weeks.

5
★★★★★

We used them two weeks ago for our bachelorette party and the party bus was so awesome! It was like a nightclub in there! The driver took us to a lot of cool bars in Royal Oak and B'ham and he got us in quick. Good driver and he cleaned our bus every time we went into a bar. I am using them for my wedding in 2 weeks.

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Hey Ronnie-Thanks for the great service Friday night! We appreciate you helping us out at the last minute. The bus was awesome and everyone had a great time!

5
★★★★★

Hey Ronnie-Thanks for the great service Friday night! We appreciate you helping us out at the last minute. The bus was awesome and everyone had a great time!

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A group of 30 Avondale high school students rented their "party bus", what showed up the day of prom was 2 regular limos. The kids were told the "party bus" was at the mechanics. After prom when they were supposed to be picked up, the limos never showed up. While all the other students had their limos waiting outside the hall, these kids were left out in the rain. After one of the boys called the driver (notice this company did not call them) they were told one of the two limos had broken down. The students then had to walk in the rain to where the limos were. Instead of proceeding to their after prom activities as planned, they had to split up and be driven in shifts back to where their cars were. On their website they boast they have "miraculously maintained vehicles" Where were these vehicles May 7??? Also they state "our vehicles show up on time" Not only did they not show up, but they did not even get what they ordered. They also state "At Rochester Limousine we exceed our client's expectations every time! Guaranteed!" How did this experience even remotely exceed their expectations? What kind of guarantee when you can't even get the company to respond. Don't be fooled by their website. Their customer service is horrendous. These graduates had a dreadful experience on one of the most memorable nights of their lives thanks to Rochester Limo. We will never ever use this company again and will spread the word to all who will listen. This company never offered any type of compensation to the kids or even an apology. If you are in the market for a limo, please look elsewhere....... .

1
★☆☆☆☆

A group of 30 Avondale high school students rented their "party bus", what showed up the day of prom was 2 regular limos. The kids were told the "party bus" was at the mechanics. After prom when they were supposed to be picked up, the limos never showed up. While all the other students had their limos waiting outside the hall, these kids were left out in the rain. After one of the boys called the driver (notice this company did not call them) they were told one of the two limos had broken down. The students then had to walk in the rain to where the limos were. Instead of proceeding to their after prom activities as planned, they had to split up and be driven in shifts back to where their cars were. On their website they boast they have "miraculously maintained vehicles" Where were these vehicles May 7??? Also they state "our vehicles show up on time" Not only did they not show up, but they did not even get what they ordered. They also state "At Rochester Limousine we exceed our client's expectations every time! Guaranteed!" How did this experience even remotely exceed their expectations? What kind of guarantee when you can't even get the company to respond. Don't be fooled by their website. Their customer service is horrendous. These graduates had a dreadful experience on one of the most memorable nights of their lives thanks to Rochester Limo. We will never ever use this company again and will spread the word to all who will listen. This company never offered any type of compensation to the kids or even an apology. If you are in the market for a limo, please look elsewhere....... .

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0 out of 1 people found this review helpful.

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We Love Rochester Limousine!
We have been using them for 5 years now for numerous events in our life and they have always been there for us! We first used them when we got married five years ago and when I came home from the hospital after the birth of my daughter!
They drive us in their luxury vans every spring to Metro Airport when we fly to Florida

5
★★★★★

We Love Rochester Limousine!
We have been using them for 5 years now for numerous events in our life and they have always been there for us! We first used them when we got married five years ago and when I came home from the hospital after the birth of my daughter!
They drive us in their luxury vans every spring to Metro Airport when we fly to Florida

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0 out of 1 people found this review helpful.

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Great company! Clean cars and friendly drivers. They drove us for my mom and dads anniversary and we had a great time.

5
★★★★★

Great company! Clean cars and friendly drivers. They drove us for my mom and dads anniversary and we had a great time.

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Business Response:

Thank you for your comments Mary.
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We rented a limo for my mothers 40th wedding anniversary. We never rented a limo before. We went to their office and a friendly man named Ronnie accomodated us with a beautiful limo. Our family had a great time! Their limos are just beautiful and our driver was very courteous too! I would reccomend them to my coworkers, family and friends. Thank you Rochester Limousine!??

5
★★★★★

We rented a limo for my mothers 40th wedding anniversary. We never rented a limo before. We went to their office and a friendly man named Ronnie accomodated us with a beautiful limo. Our family had a great time! Their limos are just beautiful and our driver was very courteous too! I would reccomend them to my coworkers, family and friends. Thank you Rochester Limousine!??

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0 out of 1 people found this review helpful.

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We just rented three limos from this company. Our original company went out of business. ( and still has our deposits )The date was Jan 31st / 09. We actually got a better deal because they absorbed the deposits we had lost. Rochester Limo gave us bigger limos for more room and let us slide on time we went over. We did hook-up the drivers!!!! A word to the wise, go to their office and see the nice selection. What ever you want, they have it. Thanks for making my wedding day perfect!!! Donna W.

4
★★★★☆

We just rented three limos from this company. Our original company went out of business. ( and still has our deposits )The date was Jan 31st / 09. We actually got a better deal because they absorbed the deposits we had lost. Rochester Limo gave us bigger limos for more room and let us slide on time we went over. We did hook-up the drivers!!!! A word to the wise, go to their office and see the nice selection. What ever you want, they have it. Thanks for making my wedding day perfect!!! Donna W.

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0 out of 1 people found this review helpful.

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We used them for our bachelorette party in September and we had such a good time. They are very friendly and we also got a disocunt because we booked our wedding limo with them as well. I would recommend them for any occasion.

5
★★★★★

We used them for our bachelorette party in September and we had such a good time. They are very friendly and we also got a disocunt because we booked our wedding limo with them as well. I would recommend them for any occasion.

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0 out of 1 people found this review helpful.

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DO NOT TRUST THIS COMPANY! Knowing prom season was coming, we booked the large black bus limo in mid July for an October 4th birthday party. Two weeks before the event, we called to verify everything was set. At that time we were told that the lady we booked through was an idiot who was fired and that we were not getting the black bus but the smaller white one. When the party date arrived and we entered the bus, that is when we found out there wasn't a TV and DVD player on board. The DVD we paid to have created for the special occasion was useless. The only explanation we ever got was that the lady who booked us was an idiot and there was nothing else they could do for us. I told them that 2 ladies checked the calendar when we booked and was told that the 2nd lady was fired also. The contract is written so that if you cancel you are still responsible for the full cost so we figured we were stuck. Hopefully the company would stand behind their service and at least offer a refund of some sort. No luck

1
★☆☆☆☆

DO NOT TRUST THIS COMPANY! Knowing prom season was coming, we booked the large black bus limo in mid July for an October 4th birthday party. Two weeks before the event, we called to verify everything was set. At that time we were told that the lady we booked through was an idiot who was fired and that we were not getting the black bus but the smaller white one. When the party date arrived and we entered the bus, that is when we found out there wasn't a TV and DVD player on board. The DVD we paid to have created for the special occasion was useless. The only explanation we ever got was that the lady who booked us was an idiot and there was nothing else they could do for us. I told them that 2 ladies checked the calendar when we booked and was told that the 2nd lady was fired also. The contract is written so that if you cancel you are still responsible for the full cost so we figured we were stuck. Hopefully the company would stand behind their service and at least offer a refund of some sort. No luck

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1 out of 4 people found this review helpful.

Message from Rochester Limousine LLC

We are a family owned and operated company and we work very hard at making all of our clients 100% satisfied. We have grown our business based on attention to detail and customer satisfaction. Most of our clients are repeat customers that continue to utilize our services year after year. We PRIDE OURSELVES on offering the BEST SERVICE POSSIBLE to all of our clientele. If there is ever any uncertainty, we go out of our way to make the customer satisfied.



Please stop in and visit us at our office and take a tour of our fleet of BEAUTIFUL LUXURY LIMOUSINES, SEDANS and PARTY BUSES.

More about Rochester Limousine LLC

Rochester Limousine provides luxury limousine service, corporate sedan service and airport transportation in the Greater Metro Detroit Areas. We stock a full line of Lincoln stretch limousines, Lincoln sedans, SUV limousines and Party buses. Service is available 24 hours a day, 7 days a week. We specilize in Weddings, Prom, Homecoming, Concerts, Sporting Events, Bachelor/ette Parties, Night's Out, Birthdays and corporate accounts.

 

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