Steven Franklin Optics

★★★☆☆
  • 6891 Orchard Lake Rd

    West Bloomfield, MI 48322

    Cross street: <p>Located on the east side of orchard lake road south of maple road.</p>

    Map & Directions
  • 248-855-5813

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I went to Steven Franklin Optics after having a bad experience at another eyeglass store. After discussing my previous problems, Steve and his son Danny took their time to explain to me in great detail why I was having these problems and

3
★★★★★

I went to Steven Franklin Optics after having a bad experience at another eyeglass store. After discussing my previous problems, Steve and his son Danny took their time to explain to me in great detail why I was having these problems and

.

I have been wearing glasses since I was 7. My vision is worse every year. I get more uncomfortable as I get older. \nI would not go anyplace else for even a simple pair of glasses. The prescription is checked to perfection. I feel better when I know the color and shape make me look good. The opticians are always honest and professional.

2
★★★★☆

I have been wearing glasses since I was 7. My vision is worse every year. I get more uncomfortable as I get older. \nI would not go anyplace else for even a simple pair of glasses. The prescription is checked to perfection. I feel better when I know the color and shape make me look good. The opticians are always honest and professional.

Pros: a nice experience

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I had 2 pairs of glasses made. They were both to have identical properties of my current glasses: transitions progressive lenses. I was given a price in writing: $1242. I picked up the glasses before a weekend trip and found that they did not have the transitions lenses. (which darken in sunlight). I returned to the store and was told for another $280 they would put in the lenses I had contracted for in the first place. After an argument, the owner agreed to put in the correct lenses for a mere $140.

0
★☆☆☆☆

I had 2 pairs of glasses made. They were both to have identical properties of my current glasses: transitions progressive lenses. I was given a price in writing: $1242. I picked up the glasses before a weekend trip and found that they did not have the transitions lenses. (which darken in sunlight). I returned to the store and was told for another $280 they would put in the lenses I had contracted for in the first place. After an argument, the owner agreed to put in the correct lenses for a mere $140.

Pros: Good selection of frames

Cons: Didn't deliver product at promised price

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Wants me to pay to replace lenses that were the wrong prescription. Did not use the prescription I brought in with me.

0
★☆☆☆☆

Wants me to pay to replace lenses that were the wrong prescription. Did not use the prescription I brought in with me.

Cons: Put the wrong prescription into my eyeglasses

 

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