Automotive Authority Inc

★☆☆☆☆
  • 3872 Rochester Rd

    Troy, MI 48083

    Map & Directions
  • 248-619-9020

Automotive

Automotive
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We took our car to All Night Auto because of the convenient hours and location. We paid a considerable amount of money to fix the problem. When the car was returned to us and the problem wasn't fixed, we were told that it "must have been something else. They wanted to charge us another $450.00 to fix it again. The also refused to refund us for the original repair that obviously wasn't necessary. They finally decided to "split the difference with us" and only charged us another $300.00 to fix our car. $750.00 later we found out from another mechanic that the repair should have been about $250.00 total! STAY AWAY from All Night Auto!

1
★☆☆☆☆

We took our car to All Night Auto because of the convenient hours and location. We paid a considerable amount of money to fix the problem. When the car was returned to us and the problem wasn't fixed, we were told that it "must have been something else. They wanted to charge us another $450.00 to fix it again. The also refused to refund us for the original repair that obviously wasn't necessary. They finally decided to "split the difference with us" and only charged us another $300.00 to fix our car. $750.00 later we found out from another mechanic that the repair should have been about $250.00 total! STAY AWAY from All Night Auto!

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I had my car worked on 2 years ago because the lower gasket leaked, they had my car for 4 days to take care of. Within 6 months the place where I get my oil changed said that it was leaking. I went back to ANA and they said that they would give me the parts for free but the labor would be about $800. I took it to the dealership and they said that ANA over torqued the bolts and used a non certified inferror product.

So now I am out $1,600 for taking my car here.

0
★☆☆☆☆

I had my car worked on 2 years ago because the lower gasket leaked, they had my car for 4 days to take care of. Within 6 months the place where I get my oil changed said that it was leaking. I went back to ANA and they said that they would give me the parts for free but the labor would be about $800. I took it to the dealership and they said that ANA over torqued the bolts and used a non certified inferror product.

So now I am out $1,600 for taking my car here.

Pros: Nothing

Cons: Everything

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I could hear suspicion noises in my car that I thought were caused by transmission. Went to All Nite Auto. They said they couln not find anything wrong but had changed the fluid and charged me for that. Later on my transmission would not shift into 4th gear. Went there too. I had to wait for 4-5 days until they gave me my car back. When I got it I found that my driver's window will not close (did not have any problems with it before giving the car to them). I returned the car to them and they charged me for that too - had to wait another 4-5 days for the car. Finally my transmiision had to be totally rebuilt - this time I went somewhere else. In the other shop they showed what my transmission fluid looked like - it was black - never changed.

0
★☆☆☆☆

I could hear suspicion noises in my car that I thought were caused by transmission. Went to All Nite Auto. They said they couln not find anything wrong but had changed the fluid and charged me for that. Later on my transmission would not shift into 4th gear. Went there too. I had to wait for 4-5 days until they gave me my car back. When I got it I found that my driver's window will not close (did not have any problems with it before giving the car to them). I returned the car to them and they charged me for that too - had to wait another 4-5 days for the car. Finally my transmiision had to be totally rebuilt - this time I went somewhere else. In the other shop they showed what my transmission fluid looked like - it was black - never changed.

Cons: Everything

 

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