Allergy And Asthma Center Of Troy PC

★★★★☆

About Allergy And Asthma Center Of Troy PC

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Southern Health Assoc

801 S Franklin Dr Troy, AL

3.6667 3
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Beware of the Nurses administering allergy shots at this office. I have had TWO (2) that's right 2 incidents at this office where they have messed up on my allergy injections. In 2009 a nurse gave me another patients - (male - and I am female) allergy syrum injection. I noticed the name on the form did not match after the injection and the fact there was only one bottle of syrum in the box. I had a slight reaction to someone elses syrum. Then this year Oct 2010 a new nurse (with 30yrs experience) tried to inject me twice with the same vile of allergy syrum. After she extracted the first shot she could not remember what vile she took the syrum from. Being concious of the mistake the following year I was watching closely as she held my viles in the air to see which vile had more to take from so she could extract the 2nd shot (this all while she walked out of my room and into the main shot area so I could not see her mistakeand nervousness). I called her on her mistake and how she did not know which vile/shot/syrum so had in the needles and which one belonged to the R or L arm - since I switch arms every month for injections due to swelling. Unfortunately the Dr. never took the time to call and APOLOGIZE for his nurses mistake on Saturday- instead when I came in to meet with him on Tuseday he did not have time. Then when he called me before leaving for his week vacation later that night he had the nerve to ask me if I have calmed down since I exploded in the office about the possible overdose by his nurse. All the while the Dr. defended his new nurse and said this never happens. Well NEVER SAY NEVER - cuz this happened TWICE / 2 times to me from the same office. It is time they look at protocall and change their ways before this nurse makes a fatal mistake. The sad part is I have been going to this office since I was a child and adore other staff that know what they are doing. BUT THE MISTAKES MADE HERE ARE NOT ACCEPTABLE. Could cost me a major heatlh issue or my LIFE. Be sure to watch what NURSES are doing - they are not perfect. I will no longer refer clients to this office. As a paying customer I have rights - if you had a steak come our under cooked you would not hesistate to say something to the waiter - am I supposed to sit back and let them inject me with medicines that are incorrect???

2
★★☆☆☆

Beware of the Nurses administering allergy shots at this office. I have had TWO (2) that's right 2 incidents at this office where they have messed up on my allergy injections. In 2009 a nurse gave me another patients - (male - and I am female) allergy syrum injection. I noticed the name on the form did not match after the injection and the fact there was only one bottle of syrum in the box. I had a slight reaction to someone elses syrum. Then this year Oct 2010 a new nurse (with 30yrs experience) tried to inject me twice with the same vile of allergy syrum. After she extracted the first shot she could not remember what vile she took the syrum from. Being concious of the mistake the following year I was watching closely as she held my viles in the air to see which vile had more to take from so she could extract the 2nd shot (this all while she walked out of my room and into the main shot area so I could not see her mistakeand nervousness). I called her on her mistake and how she did not know which vile/shot/syrum so had in the needles and which one belonged to the R or L arm - since I switch arms every month for injections due to swelling. Unfortunately the Dr. never took the time to call and APOLOGIZE for his nurses mistake on Saturday- instead when I came in to meet with him on Tuseday he did not have time. Then when he called me before leaving for his week vacation later that night he had the nerve to ask me if I have calmed down since I exploded in the office about the possible overdose by his nurse. All the while the Dr. defended his new nurse and said this never happens. Well NEVER SAY NEVER - cuz this happened TWICE / 2 times to me from the same office. It is time they look at protocall and change their ways before this nurse makes a fatal mistake. The sad part is I have been going to this office since I was a child and adore other staff that know what they are doing. BUT THE MISTAKES MADE HERE ARE NOT ACCEPTABLE. Could cost me a major heatlh issue or my LIFE. Be sure to watch what NURSES are doing - they are not perfect. I will no longer refer clients to this office. As a paying customer I have rights - if you had a steak come our under cooked you would not hesistate to say something to the waiter - am I supposed to sit back and let them inject me with medicines that are incorrect???

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Visited the Allergy & Asthma Ctr of Troy with my daughter - by mistake! Thought I had been there before but I hadn't. First impressed by how quickly I was able to get in, the same day! Second the staff was friendly, outgoing and warm. Last, the doctor came in, sat down and talked to my high school daughter, really talked to her! He was a good listener, very knowledgeable, even provided information that previous doctors probably should have (considering that my daughter has had allergies most of her life). Highly recommend this office! We will continue to use them - on purpose!

5
★★★★★

Visited the Allergy & Asthma Ctr of Troy with my daughter - by mistake! Thought I had been there before but I hadn't. First impressed by how quickly I was able to get in, the same day! Second the staff was friendly, outgoing and warm. Last, the doctor came in, sat down and talked to my high school daughter, really talked to her! He was a good listener, very knowledgeable, even provided information that previous doctors probably should have (considering that my daughter has had allergies most of her life). Highly recommend this office! We will continue to use them - on purpose!

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I have had allergies since I was about 6 years old. When I turned 20, I decided I needed to change doctors. I came to these specialists and my whole world changed. They are up-to-date in the latest treatments for allergies and I no longer have to take a shot every month. I would recommend them for children too.

PROS: experts in allergy treatments
CONS: appointments are sometimes very hard to get

4
★★★★☆

I have had allergies since I was about 6 years old. When I turned 20, I decided I needed to change doctors. I came to these specialists and my whole world changed. They are up-to-date in the latest treatments for allergies and I no longer have to take a shot every month. I would recommend them for children too.

PROS: experts in allergy treatments
CONS: appointments are sometimes very hard to get

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