Bakhaus Haus Florist & Gift

★★☆☆☆

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I went to Bakhaus Florist for my wedding, because I know the owner personally. I expected great things from them. BOY was I wrong! My flowers weren't even put together when it was time for them to be picked up. We had to push back our ceremony time! Half of our order was missing and what was there was completely wrong. When we tried to call, no one would answer the phone! I took my complaint to the owner and he told me that I should be happy with what I got because he gave me a good price and refused to even give me money back for the items that where missing. I can not tell you how disgusted and disappointed I am. If you want your wedding flowers done right, go somewhere else!!

0
★☆☆☆☆

I went to Bakhaus Florist for my wedding, because I know the owner personally. I expected great things from them. BOY was I wrong! My flowers weren't even put together when it was time for them to be picked up. We had to push back our ceremony time! Half of our order was missing and what was there was completely wrong. When we tried to call, no one would answer the phone! I took my complaint to the owner and he told me that I should be happy with what I got because he gave me a good price and refused to even give me money back for the items that where missing. I can not tell you how disgusted and disappointed I am. If you want your wedding flowers done right, go somewhere else!!

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I gave this business two chances to impress me, and both times they failed. Once, a wilted flower display was delivered to a family member's funeral, which was right down the street from the florist. Another time, I was refused the flowers used in the online display because the florist/manager said he didn't like them because they were "ugly." I couldn't believe my ears!! I thought it would have been a pretty display that was to be delivered, again to the closest funeral home, for another family member. Needless to say, I went to Wally's in Lincoln Park and received a larger, beautiful arrangement, delivered free of charge, at almost half the cost of Bakhaus. I will never return.

2
★★☆☆☆

I gave this business two chances to impress me, and both times they failed. Once, a wilted flower display was delivered to a family member's funeral, which was right down the street from the florist. Another time, I was refused the flowers used in the online display because the florist/manager said he didn't like them because they were "ugly." I couldn't believe my ears!! I thought it would have been a pretty display that was to be delivered, again to the closest funeral home, for another family member. Needless to say, I went to Wally's in Lincoln Park and received a larger, beautiful arrangement, delivered free of charge, at almost half the cost of Bakhaus. I will never return.

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