Bill Brown Ford

★★★★★
  • 32222 Plymouth Rd

    Livonia, MI 48150

    Map & Directions
  • 734-399-4244

About Bill Brown Ford

Hours
Mon 9am-9pm, Thu 9am-9pm, Tue-Wed 9am-6pm, Fri 9am-6pm

Automotive

Automotive
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5 63
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My salesperson, Debbie Moore, made my leasing experience a pleasure and very comfortable. She was professional and personable and could not have done a better job. I look forward to doing business with her in the future.

3
★★★★★

My salesperson, Debbie Moore, made my leasing experience a pleasure and very comfortable. She was professional and personable and could not have done a better job. I look forward to doing business with her in the future.

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Many thank you's to Laurie Knutson. Never in my car buying experiences have I come across a more attentive, helpful and honest sales person. She's the most important reason I keep coming back to this dealership. We are looking forward to our next purchase from her.

5
★★★★★

Many thank you's to Laurie Knutson. Never in my car buying experiences have I come across a more attentive, helpful and honest sales person. She's the most important reason I keep coming back to this dealership. We are looking forward to our next purchase from her.

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Many thank you's to Laurie Knutson. Never in my car buying experiences have I come across a more attentive, helpful and honest sales person. She's the most important reason I keep coming back to this dealership. We are looking forward

3
★★★★★

Many thank you's to Laurie Knutson. Never in my car buying experiences have I come across a more attentive, helpful and honest sales person. She's the most important reason I keep coming back to this dealership. We are looking forward

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My salesman John was excellent. He got the car I wanted and came in early to wrap up the deal because I was going out of town. He set everything up in the Fusion so it was ready to go. I would recommend John to anyone ready to buy a new

3
★★★★★

My salesman John was excellent. He got the car I wanted and came in early to wrap up the deal because I was going out of town. He set everything up in the Fusion so it was ready to go. I would recommend John to anyone ready to buy a new

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We only buy Fords and always go to Bill Brown for service. We have enjoyed excellent customer service since our first experience with them 13 years ago (sales and service depts). Our sales person was amazing. He was very knowledgeable

3
★★★★★

We only buy Fords and always go to Bill Brown for service. We have enjoyed excellent customer service since our first experience with them 13 years ago (sales and service depts). Our sales person was amazing. He was very knowledgeable

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I have been dealing with Rick Vaughn now for over 20 years and would not go anywhere else. He is professional, helpful, knowledgeable and treats me with respect. I also recommend him every chance I get to my friends.

3
★★★★★

I have been dealing with Rick Vaughn now for over 20 years and would not go anywhere else. He is professional, helpful, knowledgeable and treats me with respect. I also recommend him every chance I get to my friends.

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Tom Urick was my salesperson at this dealer and he was fantastic! He was very knowledgeable and helpful. Tom was also very thorough in completing the entire process, as well as, professional. He definitely knew the product he was

3
★★★★★

Tom Urick was my salesperson at this dealer and he was fantastic! He was very knowledgeable and helpful. Tom was also very thorough in completing the entire process, as well as, professional. He definitely knew the product he was

.

I found my experience to be very positive. My sales rep was knowledgeable and professional. I was very comfortable and relaxed throughout the whole process.

5
★★★★★

I found my experience to be very positive. My sales rep was knowledgeable and professional. I was very comfortable and relaxed throughout the whole process.

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.

The staff is outstanding, one particular gentlemen, Chris Dienes, is so well versed on parts and service. It's great coming in here, you feel real at ease knowing when you leave all is well. Thanks again for great customer service, it

3
★★★★★

The staff is outstanding, one particular gentlemen, Chris Dienes, is so well versed on parts and service. It's great coming in here, you feel real at ease knowing when you leave all is well. Thanks again for great customer service, it

.

My salesperson Tom Urick was very knowledgeable and straightforward. He was courteous and direct, offering a variety of different options and even found the vehicle of my choice.

5
★★★★★

My salesperson Tom Urick was very knowledgeable and straightforward. He was courteous and direct, offering a variety of different options and even found the vehicle of my choice.

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The salesperson that I came in contact with was very efficient and helpful with the purchase and delivery of my vehicle. We will definitely return to Bill Brown Ford, and Luke for our next Ford purchase.

3
★★★★★

The salesperson that I came in contact with was very efficient and helpful with the purchase and delivery of my vehicle. We will definitely return to Bill Brown Ford, and Luke for our next Ford purchase.

.

My experience at Bill Brown was awesome! As soon as I went in and discussed what I wanted, my salesman took me for a test drive right away. I was so pleased with the cars' quality and craftsmanship. They had the car ready for me to pick up the next day. I could not be happier with the whole experience. Job Well Done Bill Brown Ford!

5
★★★★★

My experience at Bill Brown was awesome! As soon as I went in and discussed what I wanted, my salesman took me for a test drive right away. I was so pleased with the cars' quality and craftsmanship. They had the car ready for me to pick up the next day. I could not be happier with the whole experience. Job Well Done Bill Brown Ford!

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.

Tony Juncaj is a great salesperson. My family has been coming to him for the last 20+ years for all of our automotive needs. Being that this would be the first car I bought myself, my father took me directly to Tony without hesitation. His good natured reputation and ease of being able to talk with him felt like a breath of fresh air. After talking with him for not even 10 minutes, both my father and I were talking with Tony like we were catching up with an old friend instead of buying a new car. Tony made the whole experience of buying a new car quick and easy, as well as, enjoyable. He laid out every point in a quick and concise manner!

5
★★★★★

Tony Juncaj is a great salesperson. My family has been coming to him for the last 20+ years for all of our automotive needs. Being that this would be the first car I bought myself, my father took me directly to Tony without hesitation. His good natured reputation and ease of being able to talk with him felt like a breath of fresh air. After talking with him for not even 10 minutes, both my father and I were talking with Tony like we were catching up with an old friend instead of buying a new car. Tony made the whole experience of buying a new car quick and easy, as well as, enjoyable. He laid out every point in a quick and concise manner!

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.

My experience at Bill Brown was awesome! As soon as I went in and discussed what I wanted, my salesman took me for a test drive right away. I was so pleased with the cars' quality and craftsmanship. They had the car ready for me to pick

3
★★★★★

My experience at Bill Brown was awesome! As soon as I went in and discussed what I wanted, my salesman took me for a test drive right away. I was so pleased with the cars' quality and craftsmanship. They had the car ready for me to pick

.

Tony Juncaj is a great salesperson. My family has been coming to him for the last 20+ years for all of our automotive needs. Being that this would be the first car I bought myself, my father took me directly to Tony without hesitation.

3
★★★★★

Tony Juncaj is a great salesperson. My family has been coming to him for the last 20+ years for all of our automotive needs. Being that this would be the first car I bought myself, my father took me directly to Tony without hesitation.

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Bill Brown Ford is the greatest! I received what I wanted for my trade in and they had the vehicle I wanted in stock and I felt the deal I received was very fair and reasonable. I had to go by another Ford dealership to get to Bill Brown,

3
★★★★★

Bill Brown Ford is the greatest! I received what I wanted for my trade in and they had the vehicle I wanted in stock and I felt the deal I received was very fair and reasonable. I had to go by another Ford dealership to get to Bill Brown,

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Rick Vaughn is exactly the type of sales person that my husband and I enjoy working with and is so hard to find. A salesman who does not push the product down your throat, but, is skilled in helping you find exactly what you want. He is intelligent about the products, is a pleasure to work with, and went way out of his way to deliver our new car to our front door because I was having so much difficulty walking!

5
★★★★★

Rick Vaughn is exactly the type of sales person that my husband and I enjoy working with and is so hard to find. A salesman who does not push the product down your throat, but, is skilled in helping you find exactly what you want. He is intelligent about the products, is a pleasure to work with, and went way out of his way to deliver our new car to our front door because I was having so much difficulty walking!

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Chuck Champe was an excellent sales person. He gave me the price I needed for my used vehicle and made the new vehicle sale without pressure. He found the vehicle I wanted, as well as, the specific options. Quick, easy and without hassle - exactly the way a new car purchase experience should be!

5
★★★★★

Chuck Champe was an excellent sales person. He gave me the price I needed for my used vehicle and made the new vehicle sale without pressure. He found the vehicle I wanted, as well as, the specific options. Quick, easy and without hassle - exactly the way a new car purchase experience should be!

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.

Rick Vaughn is exactly the type of sales person that my husband and I enjoy working with and is so hard to find. A salesman who does not push the product down your throat, but, is skilled in helping you find exactly what you want. He is

3
★★★★★

Rick Vaughn is exactly the type of sales person that my husband and I enjoy working with and is so hard to find. A salesman who does not push the product down your throat, but, is skilled in helping you find exactly what you want. He is

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We had a great experience. We're repeat customers and we will continue to be into the future. Not only because of the great service and products offered at this dealer, but because our salesman, Chris Miller consistently makes our buying experience a pleasure. Chris is friendly, personable, knowledgeable and always willing to go the extra mile to get us exactly the vehicle we want.

5
★★★★★

We had a great experience. We're repeat customers and we will continue to be into the future. Not only because of the great service and products offered at this dealer, but because our salesman, Chris Miller consistently makes our buying experience a pleasure. Chris is friendly, personable, knowledgeable and always willing to go the extra mile to get us exactly the vehicle we want.

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.

Very pleasant staff and very helpful! My salesperson has always gone above and beyond to make sure that I was satisfied. He was absolutely awesome and very accommodating. I'll always buy a Ford from Bill Brown Ford.

5
★★★★★

Very pleasant staff and very helpful! My salesperson has always gone above and beyond to make sure that I was satisfied. He was absolutely awesome and very accommodating. I'll always buy a Ford from Bill Brown Ford.

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.

We had a great experience. We're repeat customers and we will continue to be into the future. Not only because of the great service and products offered at this dealer, but because our salesman, Chris Miller consistently makes our buying

3
★★★★★

We had a great experience. We're repeat customers and we will continue to be into the future. Not only because of the great service and products offered at this dealer, but because our salesman, Chris Miller consistently makes our buying

.

Very pleasant staff and very helpful! My salesperson has always gone above and beyond to make sure that I was satisfied. He was absolutely awesome and very accommodating. I'll always buy a Ford from Bill Brown Ford.

3
★★★★★

Very pleasant staff and very helpful! My salesperson has always gone above and beyond to make sure that I was satisfied. He was absolutely awesome and very accommodating. I'll always buy a Ford from Bill Brown Ford.

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My sales experience was wonderful! My salesperson, Vita, was fantastic as always. She worked diligently with me to get me into my new F-150. Vita was quick to return my phone calls and really made me feel like I was the only customer she was worried about. While meeting with the finance department can sometimes be a hassle in a car dealer, Lou was nothing short of pleasant. He was very personable and very thorough when describing my options. I assume customer loyalty is a priority at Bill Brown because people like Vita and Lou have solidified my loyalty to Bill Brown.

5
★★★★★

My sales experience was wonderful! My salesperson, Vita, was fantastic as always. She worked diligently with me to get me into my new F-150. Vita was quick to return my phone calls and really made me feel like I was the only customer she was worried about. While meeting with the finance department can sometimes be a hassle in a car dealer, Lou was nothing short of pleasant. He was very personable and very thorough when describing my options. I assume customer loyalty is a priority at Bill Brown because people like Vita and Lou have solidified my loyalty to Bill Brown.

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.

I would like to say that Dan Freeman went above and beyond to work out a deal to get me financed and to find a car that I liked. I have already recommended Dan and Bill Brown to my co-workers. Thanks!

5
★★★★★

I would like to say that Dan Freeman went above and beyond to work out a deal to get me financed and to find a car that I liked. I have already recommended Dan and Bill Brown to my co-workers. Thanks!

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.

I have dealt with a lot of salesman over the years, but none compared to my salesman at this dealership--John. He was very helpful and has followed up several times with calls to see if I was satisfied with the car, and if I had any questions, I could call him anytime. I would highly recommend him to everyone.

5
★★★★★

I have dealt with a lot of salesman over the years, but none compared to my salesman at this dealership--John. He was very helpful and has followed up several times with calls to see if I was satisfied with the car, and if I had any questions, I could call him anytime. I would highly recommend him to everyone.

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.

I would like to say that Dan Freeman went above and beyond to work out a deal to get me financed and to find a car that I liked. I have already recommended Dan and Bill Brown to my co-workers. Thanks!

3
★★★★★

I would like to say that Dan Freeman went above and beyond to work out a deal to get me financed and to find a car that I liked. I have already recommended Dan and Bill Brown to my co-workers. Thanks!

.

I have dealt with a lot of salesman over the years, but none compared to my salesman at this dealership--John. He was very helpful and has followed up several times with calls to see if I was satisfied with the car, and if I had any

3
★★★★★

I have dealt with a lot of salesman over the years, but none compared to my salesman at this dealership--John. He was very helpful and has followed up several times with calls to see if I was satisfied with the car, and if I had any

.

We have special circumstances in that my husband is in a wheelchair and the service department at Bill Brown went beyond the call of duty to get a rental my husband and his wheelchair would fit into and to get the repair done on a timely basis. They really did a great job to accommodate our special needs!

5
★★★★★

We have special circumstances in that my husband is in a wheelchair and the service department at Bill Brown went beyond the call of duty to get a rental my husband and his wheelchair would fit into and to get the repair done on a timely basis. They really did a great job to accommodate our special needs!

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.

I had spoken to a few other salesmen at different dealerships and was very disappointed with the information that I had received mainly because it was not what I was asking for and seemed like a waste of my time. I then contacted Chris Miller at Bill Brown and within an hour he had vehicles, prices, different packages all lined up for me to decide upon. He helped us with our last lease of an Explorer and loved it. His knowledge and information was quick and he had listened to me on the pricing and found me a vehicle I wanted and could afford. He certainly exceeded my expectations and I would not go anywhere else to get a Ford vehicle.

5
★★★★★

I had spoken to a few other salesmen at different dealerships and was very disappointed with the information that I had received mainly because it was not what I was asking for and seemed like a waste of my time. I then contacted Chris Miller at Bill Brown and within an hour he had vehicles, prices, different packages all lined up for me to decide upon. He helped us with our last lease of an Explorer and loved it. His knowledge and information was quick and he had listened to me on the pricing and found me a vehicle I wanted and could afford. He certainly exceeded my expectations and I would not go anywhere else to get a Ford vehicle.

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.

We have special circumstances in that my husband is in a wheelchair and the service department at Bill Brown went beyond the call of duty to get a rental my husband and his wheelchair would fit into and to get the repair done on a timely

3
★★★★★

We have special circumstances in that my husband is in a wheelchair and the service department at Bill Brown went beyond the call of duty to get a rental my husband and his wheelchair would fit into and to get the repair done on a timely

.

I had spoken to a few other salesmen at different dealerships and was very disappointed with the information that I had received mainly because it was not what I was asking for and seemed like a waste of my time. I then contacted Chris

3
★★★★★

I had spoken to a few other salesmen at different dealerships and was very disappointed with the information that I had received mainly because it was not what I was asking for and seemed like a waste of my time. I then contacted Chris

.

Tony Juncaj came highly recommended by a family member and I couldn't be happier with how my leasing experience went. This was my first lease and everything was explained to me in detail and in a way that I could understand.

5
★★★★★

Tony Juncaj came highly recommended by a family member and I couldn't be happier with how my leasing experience went. This was my first lease and everything was explained to me in detail and in a way that I could understand.

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Other dealerships treated me poorly maybe because I'm young, but regardless the reasons, when I walked into this dealership I was treated with respect and for that I thank everyone who works there, especially Al Lindsay!

5
★★★★★

Other dealerships treated me poorly maybe because I'm young, but regardless the reasons, when I walked into this dealership I was treated with respect and for that I thank everyone who works there, especially Al Lindsay!

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.

David Ausman is a true professional. This is the third vehicle that we have leased or bought through him. My daughter turns 16 this year and I am up for a new car within 12 months. We will most likely be leasing a fourth and fifth from David. He is a great representative of Ford and Bill Brown is a top notch dealer.

5
★★★★★

David Ausman is a true professional. This is the third vehicle that we have leased or bought through him. My daughter turns 16 this year and I am up for a new car within 12 months. We will most likely be leasing a fourth and fifth from David. He is a great representative of Ford and Bill Brown is a top notch dealer.

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.

Other dealerships treated me poorly maybe because I'm young, but regardless the reasons, when I walked into this dealership I was treated with respect and for that I thank everyone who works there, especially Al Lindsay!

3
★★★★★

Other dealerships treated me poorly maybe because I'm young, but regardless the reasons, when I walked into this dealership I was treated with respect and for that I thank everyone who works there, especially Al Lindsay!

.

My experience at Bill Brown was fantastic; Wes Price, my salesman, was superb and he has made me feel very comfortable in past experiences, as well as, with my most recent purchase. I felt great walking in the showroom and felt great walking out thanks to Wes!

5
★★★★★

My experience at Bill Brown was fantastic; Wes Price, my salesman, was superb and he has made me feel very comfortable in past experiences, as well as, with my most recent purchase. I felt great walking in the showroom and felt great walking out thanks to Wes!

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John DesOrmeau, the salesperson who helped me, went above and beyond good business practices to deliver my new car at a convenient time for me. He also spent a lot of time going over all the new features and helping me practice so I was perfectly confident when I drove my new vehicle home from the dealership. He's got a customer for life in me!

5
★★★★★

John DesOrmeau, the salesperson who helped me, went above and beyond good business practices to deliver my new car at a convenient time for me. He also spent a lot of time going over all the new features and helping me practice so I was perfectly confident when I drove my new vehicle home from the dealership. He's got a customer for life in me!

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.

Tom Smith was our salesman for our recent purchase. I would and do recommend him to others. He goes above and beyond to make us happy customers, and we are 100% satisfied with his service and that of the dealership. We have lease many cars from him and his service keeps us coming back to Bill Brown!

5
★★★★★

Tom Smith was our salesman for our recent purchase. I would and do recommend him to others. He goes above and beyond to make us happy customers, and we are 100% satisfied with his service and that of the dealership. We have lease many cars from him and his service keeps us coming back to Bill Brown!

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.

Excellent overall experience at Bill Brown Ford. Rick Vaughn made the process of getting a new lease easier than ever. I came in with a list of questions and demands, all of which were answered and resolved easier and faster than I have ever experienced. I walked out in minimal time with more car than I had expected and more than I had before, all for much less than I had been paying before. Highly recommended sales person.

5
★★★★★

Excellent overall experience at Bill Brown Ford. Rick Vaughn made the process of getting a new lease easier than ever. I came in with a list of questions and demands, all of which were answered and resolved easier and faster than I have ever experienced. I walked out in minimal time with more car than I had expected and more than I had before, all for much less than I had been paying before. Highly recommended sales person.

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.

John DesOrmeau, the salesperson who helped me, went above and beyond good business practices to deliver my new car at a convenient time for me. He also spent a lot of time going over all the new features and helping me practice so I was

3
★★★★★

John DesOrmeau, the salesperson who helped me, went above and beyond good business practices to deliver my new car at a convenient time for me. He also spent a lot of time going over all the new features and helping me practice so I was

.

I have been working with Rick Vaughn since 1996. I live about 20 miles from Bill Brown and there are many Ford dealerships between my home and Bill Brown, but because of the courtesy, respect and treatment I receive, I am more than happy

3
★★★★★

I have been working with Rick Vaughn since 1996. I live about 20 miles from Bill Brown and there are many Ford dealerships between my home and Bill Brown, but because of the courtesy, respect and treatment I receive, I am more than happy

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Tony went out of his way to answer any questions I had and actually answered most of them before I could asked them. The next time I buy a new car, Tony will be the one I go to and I will recommend him to anyone that needs a good salesman

3
★★★★★

Tony went out of his way to answer any questions I had and actually answered most of them before I could asked them. The next time I buy a new car, Tony will be the one I go to and I will recommend him to anyone that needs a good salesman

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I had a great experience at Bill Brown Ford! I was a returning customer to Tony Juncaj and I returned for a reason. He is very professional and friendly. He truly cares about his customers and tries to meet their needs as best as he can. Tony makes the customer feel welcome and creates a positive environment. I would love to continue to get my vehicles from Bill Brown Ford.

5
★★★★★

I had a great experience at Bill Brown Ford! I was a returning customer to Tony Juncaj and I returned for a reason. He is very professional and friendly. He truly cares about his customers and tries to meet their needs as best as he can. Tony makes the customer feel welcome and creates a positive environment. I would love to continue to get my vehicles from Bill Brown Ford.

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I am very happy with the excellent service that Rudy Cardenas has provided me from the moment I walked in the door. He is very approachable, nice, honest and knowledgeable. I told Rudy what I was looking for and the price range that I was comfortable with and he nailed it! I would recommend all my friends and family to Rudy with no hesitation. Also, this is my first time leasing a car from this dealer and I can say wow, what a beautiful place and couldn't believe how many sales people there are.

5
★★★★★

I am very happy with the excellent service that Rudy Cardenas has provided me from the moment I walked in the door. He is very approachable, nice, honest and knowledgeable. I told Rudy what I was looking for and the price range that I was comfortable with and he nailed it! I would recommend all my friends and family to Rudy with no hesitation. Also, this is my first time leasing a car from this dealer and I can say wow, what a beautiful place and couldn't believe how many sales people there are.

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I have bought and leased several cars from Rick Williams and he is an outstanding salesman! For this sale, Rick quickly found us the exact type of Focus we were looking for and the transaction process went very smoothly. I will be purchasing/leasing from him again in the near future when my Taurus lease expires later this year.

5
★★★★★

I have bought and leased several cars from Rick Williams and he is an outstanding salesman! For this sale, Rick quickly found us the exact type of Focus we were looking for and the transaction process went very smoothly. I will be purchasing/leasing from him again in the near future when my Taurus lease expires later this year.

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This was our 10th lease/purchase from Bill Beam at Bill Brown. We have developed an excellent relationship with him and trust that he will get us the best deal possible that benefits both Bill Brown and ourselves. We have sent family members to him as well! As always, job well done!

5
★★★★★

This was our 10th lease/purchase from Bill Beam at Bill Brown. We have developed an excellent relationship with him and trust that he will get us the best deal possible that benefits both Bill Brown and ourselves. We have sent family members to him as well! As always, job well done!

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Rudy, our salesman, was excellent. He was polite, courteous and willing to work with me to consider a Ford product when it wasn't my first choice. He listened to my concerns and explained why a Ford would fit my needs without being

3
★★★★★

Rudy, our salesman, was excellent. He was polite, courteous and willing to work with me to consider a Ford product when it wasn't my first choice. He listened to my concerns and explained why a Ford would fit my needs without being

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As a woman, I feel very comfortable bringing my vehicles here without my husband. When I didn't understand what was wrong with my car, the tech talked to my husband on the phone and explained everything. The staff, including the transport drivers, are always courteous. Wouldn't service our vehicles anywhere else.

5
★★★★★

As a woman, I feel very comfortable bringing my vehicles here without my husband. When I didn't understand what was wrong with my car, the tech talked to my husband on the phone and explained everything. The staff, including the transport drivers, are always courteous. Wouldn't service our vehicles anywhere else.

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.

I left another Ford dealership 5 years ago and I came to Bill Brown. Can't explain what took me so long to come to this dealership, but I am happy with my decision. I love Laurie--she will be my sales woman each and every time. I have sent several people there and I trust that the dealership and Laurie will do what is best for me.

5
★★★★★

I left another Ford dealership 5 years ago and I came to Bill Brown. Can't explain what took me so long to come to this dealership, but I am happy with my decision. I love Laurie--she will be my sales woman each and every time. I have sent several people there and I trust that the dealership and Laurie will do what is best for me.

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