Troy Auto World

★★★★☆
42.5476 -83.1784
Map and Directions to Birmingham Chrysler-Jeep

248-643-7000

2100 W Maple Rd

Troy, MI

48084

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Automotive

Automotive
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In July of 2004, my wife and I were in Ann Arbor for the summer arts fair. She is a graduate of U of M, and previously from Troy. We live in South Carolina. I had an interest in the "new" 300, and wanted to stop by and see what the colors looked like. Inventory was almost non-existent in SC, so I figured a Detroit area dealership would work. When we got to Birmingham C.J., we were met by Mr. Larry Teuma. We explained that we were from SC, had no intention of buying then, and just wanted to see colors. He was very cordial, and asked if he could show us some of the finer points of this great new car while we were there. He'd consider it "an honor" to show it to us. He gave us all kinds of literature, Road & Track Mag., and spent well over an hour of his time with us...knowing that we would be going back to SC. Long story short, we found NO ONE in SC or NC to match Mr. Teuma. We ordered our new 300C from him...flew up in Dec. '04 to get it. He met us at the airport. We have loved this car! He has stayed in touch...and I just called him to talk about my '08 that I'm considering ordering! I promise, you will not find a more knowledgeable or caring advisor in your car search. We strongly recommend Mr. Larry Teuma!

5
★★★★★

In July of 2004, my wife and I were in Ann Arbor for the summer arts fair. She is a graduate of U of M, and previously from Troy. We live in South Carolina. I had an interest in the "new" 300, and wanted to stop by and see what the colors looked like. Inventory was almost non-existent in SC, so I figured a Detroit area dealership would work. When we got to Birmingham C.J., we were met by Mr. Larry Teuma. We explained that we were from SC, had no intention of buying then, and just wanted to see colors. He was very cordial, and asked if he could show us some of the finer points of this great new car while we were there. He'd consider it "an honor" to show it to us. He gave us all kinds of literature, Road & Track Mag., and spent well over an hour of his time with us...knowing that we would be going back to SC. Long story short, we found NO ONE in SC or NC to match Mr. Teuma. We ordered our new 300C from him...flew up in Dec. '04 to get it. He met us at the airport. We have loved this car! He has stayed in touch...and I just called him to talk about my '08 that I'm considering ordering! I promise, you will not find a more knowledgeable or caring advisor in your car search. We strongly recommend Mr. Larry Teuma!

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.

Looking to buy or lease a new car? I had a very nice experience at this dealership.
They were honest and upfront about the prices and the gentleman tried to get us the best deal on the jeep we were looking at. The "come on ads" in the paper are very misleading and he showed us exactly what we would be paying. It wasnt the prices in the paper.

PROS: Good sales help
CONS: Pricing isnt what the ads show

4
★★★★☆

Looking to buy or lease a new car? I had a very nice experience at this dealership.
They were honest and upfront about the prices and the gentleman tried to get us the best deal on the jeep we were looking at. The "come on ads" in the paper are very misleading and he showed us exactly what we would be paying. It wasnt the prices in the paper.

PROS: Good sales help
CONS: Pricing isnt what the ads show

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.

We have purchased a used Jeep and leased a new Town & Country from this dealership. Both visits were met with AWESOME salespeople. They were cordial and treated us like royalty.
However, the first time I needed to bring the van in for warranty service, I was met with a VERY RUDE shuttle driver. Apparently I was less than a 1/4 mile past the perimeter they run and was embarassed in front of other customers while he berated me about it in the shuttle.
I complained to management and was guaranteed it would not be a problem the next time. When that next time came, I was berated WORSE than the first time, and again in front of fellow customers. My salesman ended up giving me a loaner car, and instructed me to see him instead of taking the shuttle from now on. Since then, I have had no problems.

PROS: Great Sales Staff and Managment
CONS: EXTREMELY RUDE SHUTTLE DRIVER

3
★★★☆☆

We have purchased a used Jeep and leased a new Town & Country from this dealership. Both visits were met with AWESOME salespeople. They were cordial and treated us like royalty.
However, the first time I needed to bring the van in for warranty service, I was met with a VERY RUDE shuttle driver. Apparently I was less than a 1/4 mile past the perimeter they run and was embarassed in front of other customers while he berated me about it in the shuttle.
I complained to management and was guaranteed it would not be a problem the next time. When that next time came, I was berated WORSE than the first time, and again in front of fellow customers. My salesman ended up giving me a loaner car, and instructed me to see him instead of taking the shuttle from now on. Since then, I have had no problems.

PROS: Great Sales Staff and Managment
CONS: EXTREMELY RUDE SHUTTLE DRIVER

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