Tma Travel & Tours

★★★★★

About Tma Travel & Tours

Categories
Hours
Mon - Fri, 9am - 5pm

Hotels & Travel

Hotels & Travel
More choices in Dearborn:
Resultset_next

Your Man Tours

19853 W Outer Dr suite 301 Dearborn, MI

Resultset_next

Aaa Michigan

1 Auto Club Dr Dearborn, MI

5.0 5
Hi! Sign in to let us know how Tma Travel & Tours was?
Write a Review
.

This Travel Agency is excellent. Even though it is operated by one person Hala, who is the owner, she does an outstanding job of getting back to me and she never fails to give me the lowest ticket prices. I will always go to Hala when I

3
★★★★★

This Travel Agency is excellent. Even though it is operated by one person Hala, who is the owner, she does an outstanding job of getting back to me and she never fails to give me the lowest ticket prices. I will always go to Hala when I

.

Hala, being the single owner of this Travel Agency, may run one of the most reliable places i have dealt with. She has always assisted me with as much as she possibly could even though she runs her business alone. She gives me the cheapest

3
★★★★★

Hala, being the single owner of this Travel Agency, may run one of the most reliable places i have dealt with. She has always assisted me with as much as she possibly could even though she runs her business alone. She gives me the cheapest

.

Their poor customer service is so frustrating and yet typical of all these travel agents in the Dearborn area. It seems that if you want to buy a ticket to go to Lebanon then you have to go through these losers, and I don't just mean TMA

3
★★★★★

Their poor customer service is so frustrating and yet typical of all these travel agents in the Dearborn area. It seems that if you want to buy a ticket to go to Lebanon then you have to go through these losers, and I don't just mean TMA

.

Few years and TMA in business, yet, still operating by one person "the owner (Halla), she don't return a phone calls, I called 3 times, left messages, no return calls, finally I went there and her excuse " I am sorry I m busy" so I did

3
★★★★★

Few years and TMA in business, yet, still operating by one person "the owner (Halla), she don't return a phone calls, I called 3 times, left messages, no return calls, finally I went there and her excuse " I am sorry I m busy" so I did

.

I booked tickets with this agency and dealt with a "Hala" who is the owner. While I arrived at the airport to board my flight, I was told that the flight was cancelled. I immediately called her to ask why I was not told and to see if she can assist to change the flight. As frustrated as I was being stranded in the airport, Hala offered no assistance and hung up the phone saying that "it is 6:30 and I have to go home. It is obvious that this agency understands nothing about professionalism, customer service, or compassion..
I urge you to seek other agencies to avoid this terrible experience...

0
★☆☆☆☆

I booked tickets with this agency and dealt with a "Hala" who is the owner. While I arrived at the airport to board my flight, I was told that the flight was cancelled. I immediately called her to ask why I was not told and to see if she can assist to change the flight. As frustrated as I was being stranded in the airport, Hala offered no assistance and hung up the phone saying that "it is 6:30 and I have to go home. It is obvious that this agency understands nothing about professionalism, customer service, or compassion..
I urge you to seek other agencies to avoid this terrible experience...

Pros: LOCATION

Cons: CUSTOMER SERVICE, PROFESSIONALISM

 

Wait, you're the expert.

If you've been to or used Tma Travel & Tours, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review