Merkel Furniture Carpet One

★★★☆☆
When it Really Matters, Choose Merkel
  • 205 S Main St

    Chelsea, MI 48118

    Map & Directions
  • 734-475-8621

About Merkel Furniture Carpet One

Hours
Mon-Wed 9:30am-6pm, Thurs-Fri 9:30am-8pm, Sat 9:30am-5pm, Sun 12pm-5pm. Thursday and Friday hours change seasonally.

Home & Garden

Home & Garden
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3.0 2
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It's really sad the level of service they provided. I went with a local company hoping for more. They don't stand behind their work and are quick to point the finger. As a local business owner, I'm really disappointed. The installation and follow up quickly stopped once the job was complete, essentially they get paid and stop caring. The job was done poorly and I asked them to fix the problems they caused and after three independent parties verified the work was done poorly, Merkel refused to remedy the situation. I hope this review impacts others and they choose elsewhere, because I would hope that no one else would have to experience what I did with Merkel.

1
★☆☆☆☆

It's really sad the level of service they provided. I went with a local company hoping for more. They don't stand behind their work and are quick to point the finger. As a local business owner, I'm really disappointed. The installation and follow up quickly stopped once the job was complete, essentially they get paid and stop caring. The job was done poorly and I asked them to fix the problems they caused and after three independent parties verified the work was done poorly, Merkel refused to remedy the situation. I hope this review impacts others and they choose elsewhere, because I would hope that no one else would have to experience what I did with Merkel.

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Business Response:

Brandon, I am sorry that the experience with your Hardwood floor has not been all that you were expecting. Per our many conversations, home visits, and an inspection by a neutral, independent accredited (NFWA) wood inspector, the atmospheric conditions in your home have contributed fully to your dissatisfaction, not our installation. We adhere to the highest level of professional training for our installation department, and do all work strictly in accordance with NWFA guidelines in order to maintain our long standing reputation for quality in our community for 90 years. If you would like to have a second opinion by a different qualified, accredited inspector, please do so and send us the report as we did for you.
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Merkel's is found in the heart of downtown Chelsea and is one of the thriving furniture stores in the county. They have two floors of quality furniture as well as a clearance area. The customer service associates are genuinely interested in helping you find the perfect piece of furniture for your home. Definitely check out their sales during Chelsea's sidewalk sales, especially the top-quality carpet remnants.

5
★★★★★

Merkel's is found in the heart of downtown Chelsea and is one of the thriving furniture stores in the county. They have two floors of quality furniture as well as a clearance area. The customer service associates are genuinely interested in helping you find the perfect piece of furniture for your home. Definitely check out their sales during Chelsea's sidewalk sales, especially the top-quality carpet remnants.

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More about Merkel Furniture Carpet One

Merkel Furniture & Carpet One has been in its current location in downtown Chelsea Michigan since 1924, and is the oldest, most experienced Home furnishings company in Michigan. Since 1924, Merkel has grown from a small town hardware store in Chelsea, to two locations–our beautiful furniture and flooring store in Chelsea and flooring only store in Ann Arbor. The tradition of high quality furniture and flooring remains strong throughout the entire company from the sales staff to the utmost in delivery and installation teams in the business. We are a full service company that prides ourselves on customer service before and after the sale. Still family owned, Merkel’s growth can be attributed to always giving customer service top priority. Tim Merkel, a third-generation owner, manages the furniture products in Chelsea, while his partner Fred Zuidveld oversees the flooring operations for both stores. Merkel Furniture now offers Complimentary Design Services available with a minimum furniture purchase. Ask one of our professional Interior Designers for details - they are on staff every day! Anything that you can imagine, we can create. Our designers on staff in Chelsea and our experienced staff in Ann Arbor are there to assist you in finding the perfect item, or create an entire new room. With brand partners like Karastan, Lees, Bigelow and Gulistan carpet, to Vintage, Columbia, and Somerset wood flooring and Armstrong and IVC resilient vinyl, we have all the tools to make your ideas come to life. In addition to that we are also a Stainmaster Showcase dealer, with an exceptional selection of Stainmaster carpet from which to choose. One visit and you will see what your neighbors have known for years. Merkel Furniture is brimming with seasoned talent...designers who are receptive to you, your needs and a comfortable environment for your home. Merkel also has the sources for great home furnishings, featuring classic names such as Harden, Henredon, Hekman, Sherrill, Sealy, Stearns & Foster, Hancock & Moore, Bradington-Young, Nichols & Stone, Superior, Brown Street, Charleston Forge, Canal Dover, Hooker, Lloyd Flanders and Wesley Allen. Your first consultation will be to get acquainted and to determine what alternatives are at hand. From there, you and our staff person will work together to develop a grasp of your reactions to styles, colors and periods. The process always takes time, but the results are spectacular–an environment which looks great, reflects good taste, styled in the manner you choose and capable of blending with your present and future possessions. Our staff will translate through furnishings, all those things you’ve wanted to say but are unable or unequipped to do, or just-plain-too-busy to do. We know that many of our clients have creative inclinations toward interiors...and that’s encouraged. So whenever you’re in the market for good design in your home, we’ll be there, ready to use our talents to work for you–every day. We pride ourselves on having the best carpet and flooring in the Ann Arbor, Saline, Ypsilanti, Chelsea, Dexter, and Manchester areas. We carry Stainmaster, Karastan, Masland, Lees, Beaulieu,Gulistan, Bigelow, and Shaw, Mohawk, Godfrey Hirst, and many others, including green eco-friendly carpet in nylon, wool carpet, and pet polyester as well as Sorona Smartstrand by Dupont. We also carry flooring brands like Armstrong vinyl flooring, Armstrong laminate flooring, Pergo, Wilsonart, Quick Step, Wicanders cork, Wecork, Natural cork, Eco-friendly linoleum by Forbo, and Marmoleum. Sustainable forestry methods are used in most domestic wood production by manufacturers like Spring Creek, Bruce, Robbins, Hartco, Somerset, Shaw, Mohawk, Columbia, and others. Bamboo is also an eco-friendly flooring option, as is lyptus by Weyerhaeuser, which is grown specifically for use in wood floors. Other wood flooring by Lauzon, Mercier, Muskoka, Perverco, features exotic wood floors including Brazilian cherry, ipe, (Brazilian walnut) merbau, teak, tiger woods and many more. We carry a full line of vinyl tile or lvt in Mannington Adura and Congoleum Dura-ceramic, as well as porcelain, natural stone and ceramic tile. Builder discounts are available for larger projects and our designers on staff will help you with all of your color selections. Interest deferred financing available!

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