Toys R US

★★★★☆
  • 43460 W Oaks Dr

    Novi, MI 48377

    Map & Directions
  • 248-344-1300

About Toys R US

Categories
Hours
Sun 10am-7pm, Mon-Fri 10am-9pm, Sat 9am-9pm

Shopping

Shopping
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3.8 5
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Went to return a Christmas gift that my daughter received duplicates of. The item was unopened and I had a gift receipt. Apparently it's Toys R US policy that they don't give refunds, only exchanges or store credit. EVEN WITH A

3
★★★★★

Went to return a Christmas gift that my daughter received duplicates of. The item was unopened and I had a gift receipt. Apparently it's Toys R US policy that they don't give refunds, only exchanges or store credit. EVEN WITH A

.

TERRIBLE CUSTOMER SERVICE.
CHRIS THE STORE MANAGER AND RHONDA HIS *****. BOTH ARE SO VERY VERY RUDE.
I HAD RECEIPT AND TAG TO RETURN A MERCHANDISE AND THEY DECLINED.
WHAT ELSE THEY WANT? TO TAKE STUFF BACK.
VERY IMPOLITE AND RUDE.
CHRIS AND RHONDA NEEDS TO BE FIRED.
THE DISTRICT MANAGER HAS TO GET THEIR ***** OUT OF THE STORE.FOR STORE TO IMPROVE.

BRING IN GOOD EFFICIENT MANAGERS.

GET RID OFF CHRIS AND HIS ***** RHONDA.

thank you.

1
★☆☆☆☆

TERRIBLE CUSTOMER SERVICE.
CHRIS THE STORE MANAGER AND RHONDA HIS *****. BOTH ARE SO VERY VERY RUDE.
I HAD RECEIPT AND TAG TO RETURN A MERCHANDISE AND THEY DECLINED.
WHAT ELSE THEY WANT? TO TAKE STUFF BACK.
VERY IMPOLITE AND RUDE.
CHRIS AND RHONDA NEEDS TO BE FIRED.
THE DISTRICT MANAGER HAS TO GET THEIR ***** OUT OF THE STORE.FOR STORE TO IMPROVE.

BRING IN GOOD EFFICIENT MANAGERS.

GET RID OFF CHRIS AND HIS ***** RHONDA.

thank you.

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Im kind of torn on how I feel about this store. It is the only one near me, so I really dont have anything to compare it to though. They have tons of things that are always in stock. The prices are ok, some things are really good if you can get them on sale. The store seems kinda dark and cramped to me though. My daughter loves it and can spend hours just looking around.

3
★★★☆☆

Im kind of torn on how I feel about this store. It is the only one near me, so I really dont have anything to compare it to though. They have tons of things that are always in stock. The prices are ok, some things are really good if you can get them on sale. The store seems kinda dark and cramped to me though. My daughter loves it and can spend hours just looking around.

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Out of all the Toys R' Us store in the metro Detroit area, this one is by far the nicest one I've been to. It is clean, well organized, very helpful associates and you can find almost any toy. There is also a Kids R' Us in the store as well, which is great.

5
★★★★★

Out of all the Toys R' Us store in the metro Detroit area, this one is by far the nicest one I've been to. It is clean, well organized, very helpful associates and you can find almost any toy. There is also a Kids R' Us in the store as well, which is great.

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This is a nice, clean Toys R Us. The sales associates are friendly and helpful. They have a large selection of toys, and usually have them in stock.

4
★★★★☆

This is a nice, clean Toys R Us. The sales associates are friendly and helpful. They have a large selection of toys, and usually have them in stock.

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