Toys R Us

★★★☆☆

About Toys R Us

Categories
  • Toys
3.0 1
Hi! Sign in to let us know how Toys R Us was?
Write a Review
.

When we can't find something at our local TRU, we shop here and almost always are able to find it. I don't know why but its true. This store follows all other TRU stores in terms of layout and pricing so no complaints about that. What I do complain about, however, is that staff isn't always the most helpful. Calling them ahead of time to see if something is in stock before you make the trip is useless because I don't think they even check. I think you are placed on hold for a minute and they return saying it isn't in stock. I say this because 3 times I have called, been told this, and made the trip only to discover the item there. I don't bother calling anymore. Very frustrating. Parking isn't a problem but employees can be.

3
★★★☆☆

When we can't find something at our local TRU, we shop here and almost always are able to find it. I don't know why but its true. This store follows all other TRU stores in terms of layout and pricing so no complaints about that. What I do complain about, however, is that staff isn't always the most helpful. Calling them ahead of time to see if something is in stock before you make the trip is useless because I don't think they even check. I think you are placed on hold for a minute and they return saying it isn't in stock. I say this because 3 times I have called, been told this, and made the trip only to discover the item there. I don't bother calling anymore. Very frustrating. Parking isn't a problem but employees can be.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Toys R Us, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review