Jim Riehl's Friendly Cadillac

★★★★★
  • 18900 Hall Rd

    Clinton Township, MI 48038

    Map & Directions
  • 586-307-5879

Automotive

Automotive
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Word Honda

34644 Lipke St Clinton Twp, MI

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Friendly Cadillac Honda

18900 Hall Rd Clinton Twp, MI

5 58
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I was on Romeo Plank and got a flat tire. I pulled into parking lot and had called for someone to come help me. Jarrod Kelley came up and asked if he could help me. He looked at my tire and was able to fix it right away. They fixed my

3
★★★★★

I was on Romeo Plank and got a flat tire. I pulled into parking lot and had called for someone to come help me. Jarrod Kelley came up and asked if he could help me. He looked at my tire and was able to fix it right away. They fixed my

.

I came in for a 100k mile check up and an annoying squeaky noise. The squeak was not fixed after the first service appointment. I called and spoke with Bobby and he assured me that he would make sure he would do everything in his power to

3
★★★★★

I came in for a 100k mile check up and an annoying squeaky noise. The squeak was not fixed after the first service appointment. I called and spoke with Bobby and he assured me that he would make sure he would do everything in his power to

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I had a very good experience today in your service department from Alan who met me upon arrival with a smile to Brian, S. the mechanic who worked on my car and of course Eddie M. the cashier who was very very professional and kind as

3
★★★★★

I had a very good experience today in your service department from Alan who met me upon arrival with a smile to Brian, S. the mechanic who worked on my car and of course Eddie M. the cashier who was very very professional and kind as

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I brought my car in for its scheduled oil change, and also asked to have my breaks checked out.

3
★★★★★

I brought my car in for its scheduled oil change, and also asked to have my breaks checked out.

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I received prompt and courteous service. This was my third visit and I have received great service consistently.

3
★★★★★

I received prompt and courteous service. This was my third visit and I have received great service consistently.

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Organized as always. Easy enjoyable check out. Also, love the hot chocolate in the waiting area.

3
★★★★★

Organized as always. Easy enjoyable check out. Also, love the hot chocolate in the waiting area.

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Very Pleasant. Quality workmanship done in a short time. Professional service technicians that are extremely eager to please.

3
★★★★★

Very Pleasant. Quality workmanship done in a short time. Professional service technicians that are extremely eager to please.

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Parts installation for my Honda Pilot 2011 is to quick than my expected time \r
of completion.

3
★★★★★

Parts installation for my Honda Pilot 2011 is to quick than my expected time \r
of completion.

.

I have been bringing my car here for service since I bought it. I know that whenever I come I will get honest advice that I can trust and fast, helpful service. Today was no exception- my car was ready hours before I thought it would be!

3
★★★★★

I have been bringing my car here for service since I bought it. I know that whenever I come I will get honest advice that I can trust and fast, helpful service. Today was no exception- my car was ready hours before I thought it would be!

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Excellent service and attention by Randy Guitar. The 2006 DTS was in for the recall for the ignition switch. I was there less 45 minutes.

3
★★★★★

Excellent service and attention by Randy Guitar. The 2006 DTS was in for the recall for the ignition switch. I was there less 45 minutes.

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Needed oil change. My hood latch was broke and I trouble with driver door shutting\r

3
★★★★★

Needed oil change. My hood latch was broke and I trouble with driver door shutting\r

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Extremely positive and delightful. Richard was friendly and my car wad inspected right away. They washed my car and made sure all my questions were answered. They listen very well.\r

3
★★★★★

Extremely positive and delightful. Richard was friendly and my car wad inspected right away. They washed my car and made sure all my questions were answered. They listen very well.\r

.

oil change and lumbar service if needed on further inspection by John in service dept no repairs needed\r

3
★★★★★

oil change and lumbar service if needed on further inspection by John in service dept no repairs needed\r

.

I want to thank the Service Department for saving me and my family when unexpected problems occurred with our mini van on a very busy day. Not only did I have three of my own children with me but we also had a child friend with us along

3
★★★★★

I want to thank the Service Department for saving me and my family when unexpected problems occurred with our mini van on a very busy day. Not only did I have three of my own children with me but we also had a child friend with us along

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The service was great, they explained 2 possible repairs and asked for my approval prior to COMPLETED it, so i could determine if it was the best decision for me.\r

3
★★★★★

The service was great, they explained 2 possible repairs and asked for my approval prior to COMPLETED it, so i could determine if it was the best decision for me.\r

.

It was super. It always is. They make you feel like you are family whenever I come there. I appreciate Brian and Bobby and Louise.\r

3
★★★★★

It was super. It always is. They make you feel like you are family whenever I come there. I appreciate Brian and Bobby and Louise.\r

.

Flawless. I had my 2 young daughters with me so Richard asked what I needed and showed me straight to the waiting area. He drew up the paperwork and brought it to me. The service was completed in less than the estimated time and the lady

3
★★★★★

Flawless. I had my 2 young daughters with me so Richard asked what I needed and showed me straight to the waiting area. He drew up the paperwork and brought it to me. The service was completed in less than the estimated time and the lady

.

Excellent: Bobby was great also took time to review future service needed .Also pointed out front tires needing to be replaced\r
. shortly

3
★★★★★

Excellent: Bobby was great also took time to review future service needed .Also pointed out front tires needing to be replaced\r
. shortly

.

It was great I came on my lunch hour for the oil change and they checked my alignment and they checked everything out perfectly and changed my oil and I was done and out of their in about 40 minutes. I love it because they are so timely

3
★★★★★

It was great I came on my lunch hour for the oil change and they checked my alignment and they checked everything out perfectly and changed my oil and I was done and out of their in about 40 minutes. I love it because they are so timely

.

As usual, my service experience was excellent. The advisor was professional and thorough, and paid close attention to my concerns. I needed an oil change and some minor repairs, and all work was done efficiently and quickly.\r

3
★★★★★

As usual, my service experience was excellent. The advisor was professional and thorough, and paid close attention to my concerns. I needed an oil change and some minor repairs, and all work was done efficiently and quickly.\r

.

Excellent! Love the service staff at Friendly Honda. Repaired and serviced my Honda quickly. Easy online scheduling!\r

3
★★★★★

Excellent! Love the service staff at Friendly Honda. Repaired and serviced my Honda quickly. Easy online scheduling!\r

.

Getting some service program updates under warranty. Set up an appointment ahead of time. Everything went very well.\r

3
★★★★★

Getting some service program updates under warranty. Set up an appointment ahead of time. Everything went very well.\r

.

I took in my 2012 Cadillac SRX for the scheduled maintenance and received the usual friendly and courteous treatment. As usual they make me feel like I am one of their family.

3
★★★★★

I took in my 2012 Cadillac SRX for the scheduled maintenance and received the usual friendly and courteous treatment. As usual they make me feel like I am one of their family.

.

Service staff and cashier were all very professional and pleasant to deal with. Looking forward to dealing with them in the future.\r

3
★★★★★

Service staff and cashier were all very professional and pleasant to deal with. Looking forward to dealing with them in the future.\r

.

Came in for a routine oil change, your staff was wonderful, on time, friendly, great care, professional\r

3
★★★★★

Came in for a routine oil change, your staff was wonderful, on time, friendly, great care, professional\r

.

Bobby (can't remember his last initial right now, but my order # was 5707) was kind and thorough and considerate, as always. My battery needed a charge because of the extreme cold we've been having, but he explained it all to me, and there

3
★★★★★

Bobby (can't remember his last initial right now, but my order # was 5707) was kind and thorough and considerate, as always. My battery needed a charge because of the extreme cold we've been having, but he explained it all to me, and there

.

From the young man who wrote up my service order to Louise the Cashier, I was very pleased. Both met me with a smile and were very friendly and accommodating to me. My mechanic did a good job too. \r

3
★★★★★

From the young man who wrote up my service order to Louise the Cashier, I was very pleased. Both met me with a smile and were very friendly and accommodating to me. My mechanic did a good job too. \r

.

I am usually able to have my vehicle serviced at our local facility here in town but for my system failure a dealer was advised. Your dealership is between my home and work and convenient for service as I needed to wait there for the

3
★★★★★

I am usually able to have my vehicle serviced at our local facility here in town but for my system failure a dealer was advised. Your dealership is between my home and work and convenient for service as I needed to wait there for the

.

I purchased my 2013 Honda CRV at Jeffrey Honda but since I had such a terrible new car experience when purchasing my new vehicle I brought it to Jim Riehl's for service. Night and day in the way I was treated at Jim Riehl's. Bobby could

3
★★★★★

I purchased my 2013 Honda CRV at Jeffrey Honda but since I had such a terrible new car experience when purchasing my new vehicle I brought it to Jim Riehl's for service. Night and day in the way I was treated at Jim Riehl's. Bobby could

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Very good. Preston Williams was a wonderful man to work with on our purchase. If we ever decide to buy a new car again he will be who we will go to first.

3
★★★★★

Very good. Preston Williams was a wonderful man to work with on our purchase. If we ever decide to buy a new car again he will be who we will go to first.

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I followed my salesman Mike Kahael from Premier Cadillac (formerly Rinke Caddy) because of his outstanding commitment to the customer. I was sold on this dealership because of your specifically trained "V" service techs in the service

3
★★★★★

I followed my salesman Mike Kahael from Premier Cadillac (formerly Rinke Caddy) because of his outstanding commitment to the customer. I was sold on this dealership because of your specifically trained "V" service techs in the service

.

Consistently the best service ever. The service guys always get me in for the help I need and they're professional and pleasant.

3
★★★★★

Consistently the best service ever. The service guys always get me in for the help I need and they're professional and pleasant.

.

Fast, courteous and professional service. In and out in less than 30 minutes. Service Representative, John McPherson was friendly and efficient. Also received equally as impressive customer service from Jarrod Kelley during a subsequent

3
★★★★★

Fast, courteous and professional service. In and out in less than 30 minutes. Service Representative, John McPherson was friendly and efficient. Also received equally as impressive customer service from Jarrod Kelley during a subsequent

.

I was very pleased with the service advisor, service department and time taken to fix my problem.

3
★★★★★

I was very pleased with the service advisor, service department and time taken to fix my problem.

.

Made the appointment, came in , was taken on time.had a very friendly service assistant! was done in a very reasonable amount of time . Very professional and courteous A pleasant experience every time. Thank-you

3
★★★★★

Made the appointment, came in , was taken on time.had a very friendly service assistant! was done in a very reasonable amount of time . Very professional and courteous A pleasant experience every time. Thank-you

.

Oil Change service was good, as usual. Brian greeted me the service bay and was excellent

3
★★★★★

Oil Change service was good, as usual. Brian greeted me the service bay and was excellent

.

Everyone was very courteous and polite. The service advisor (Randy Guitar) was very helpful in determining what my problems were and explained all necessary repairs that were needed. I certainly appreciated the help and advice and now feel

3
★★★★★

Everyone was very courteous and polite. The service advisor (Randy Guitar) was very helpful in determining what my problems were and explained all necessary repairs that were needed. I certainly appreciated the help and advice and now feel

.

As usual, professional and pleasant. Service advisors are knowledgable and attentive to my needs. All service performed was fully explained and detailed as to the processes performed on the vehicle.................................

3
★★★★★

As usual, professional and pleasant. Service advisors are knowledgable and attentive to my needs. All service performed was fully explained and detailed as to the processes performed on the vehicle.................................

.

Wonderful thanks to Bobby Baize. He took the time to go over the van and explain anything we had concerns about. He was so very helpful to us. Many things were not explained to us when we bought the van in May. We were unable to figure

3
★★★★★

Wonderful thanks to Bobby Baize. He took the time to go over the van and explain anything we had concerns about. He was so very helpful to us. Many things were not explained to us when we bought the van in May. We were unable to figure

.

I am from Iowa, normally have work done at home. However, at a previous oil change I was told I needed an alignment. So, planned to have the next oil change and alignment done while I was in Michigan. When I got to Riehl's Honda Service

3
★★★★★

I am from Iowa, normally have work done at home. However, at a previous oil change I was told I needed an alignment. So, planned to have the next oil change and alignment done while I was in Michigan. When I got to Riehl's Honda Service

.

I had previously phoned the dealership thrice regarding the problem (inoperative right front window); the Service Manger said the Parts Department was trying to obtain the necessary parts, but never returned any of my 3 calls. Finally, I

3
★★★★★

I had previously phoned the dealership thrice regarding the problem (inoperative right front window); the Service Manger said the Parts Department was trying to obtain the necessary parts, but never returned any of my 3 calls. Finally, I

.

oil change excellent service John McPherson took care of everything great & excellent service thank you\r

3
★★★★★

oil change excellent service John McPherson took care of everything great & excellent service thank you\r

.

The usual seamless experience. Everyone is friendly and helpful. The Service Managers explain what tests they make and the results. The service is fast and a reasonable price. I also leave knowing what my next steps will be when I return

3
★★★★★

The usual seamless experience. Everyone is friendly and helpful. The Service Managers explain what tests they make and the results. The service is fast and a reasonable price. I also leave knowing what my next steps will be when I return

.

Excellent as usual. Normal service on my vehicle. Brian my service advisor took charge of my requests, updated me on current and future service regarding suggestions and best time to have any additional items checked. Vehicle was ready at

3
★★★★★

Excellent as usual. Normal service on my vehicle. Brian my service advisor took charge of my requests, updated me on current and future service regarding suggestions and best time to have any additional items checked. Vehicle was ready at

.

My service was outstanding and everyone was friendly and professional. I will continue to go back.

3
★★★★★

My service was outstanding and everyone was friendly and professional. I will continue to go back.

.

I did a check up on my free on and had great service. Just need to save up for the repair i need done. But other than that, great service.\r

3
★★★★★

I did a check up on my free on and had great service. Just need to save up for the repair i need done. But other than that, great service.\r

.

The experience went very smoothly. The service was completed in a timely fashion and the customer service employee explained the work to be done and also gave me a report after the work was finished.\r

3
★★★★★

The experience went very smoothly. The service was completed in a timely fashion and the customer service employee explained the work to be done and also gave me a report after the work was finished.\r

.

My Accord V6 Coupe is now great. The noise has been corrected with great service as result of a great attitude.\r
\r
Repair order number 5980\r

3
★★★★★

My Accord V6 Coupe is now great. The noise has been corrected with great service as result of a great attitude.\r
\r
Repair order number 5980\r

.

Had concerns about my air conditioner. I was given good service and my problem was fixed. Thanks\r

3
★★★★★

Had concerns about my air conditioner. I was given good service and my problem was fixed. Thanks\r

.

Had service repair work done for seat warmer on drivers side.\r
The service representavtives, Brandon and Jared provided great customer service.\r
\r
Its the best caliber service I have ever seen from aotu dealership.\r
\r
The were

3
★★★★★

Had service repair work done for seat warmer on drivers side.\r
The service representavtives, Brandon and Jared provided great customer service.\r
\r
Its the best caliber service I have ever seen from aotu dealership.\r
\r
The were

 

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