Ray Laethem Buick GMC

★★★★☆
  • 17677 Mack Ave

    Detroit, MI 48224

    Map & Directions
  • 313-886-1700

Automotive

Automotive
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Bought a used car for our son. We drove from flint (50 miles) to get the car. They had the lowest price on the net. The car has been great. Well worth the drive.

5
★★★★★

Bought a used car for our son. We drove from flint (50 miles) to get the car. They had the lowest price on the net. The car has been great. Well worth the drive.

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Bought an Envoy and love it the Dealership was a pleasent low pressure experience. I have only had 2 oil changes do far but that went great.

2
★★★★★

Bought an Envoy and love it the Dealership was a pleasent low pressure experience. I have only had 2 oil changes do far but that went great.

Pros: low pressure, friendly

Cons: hard to park

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Bought my 3rd! yukon from Joe Mirabile and he always treats me very well. I used to buy Yukons and Suburbans from another GMC Dealer but Laethem was closer to home so I gave them a shot. At first They Didn't have the color and options that I wanted they drove one up from Ohio to get exactly what I needed my old dealer told me their was none in the entire country. Service gives me a free loaner and the garage is so clean you could eat off of the floors! A1 operation.

2
★★★★★

Bought my 3rd! yukon from Joe Mirabile and he always treats me very well. I used to buy Yukons and Suburbans from another GMC Dealer but Laethem was closer to home so I gave them a shot. At first They Didn't have the color and options that I wanted they drove one up from Ohio to get exactly what I needed my old dealer told me their was none in the entire country. Service gives me a free loaner and the garage is so clean you could eat off of the floors! A1 operation.

Pros: GOES THE EXTRA MILE, FREE LOANER, STRAIGHT SHOOTERS

Cons: SMALL SHOWROOM

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I selected this dealership for its proximity to my home, as I did not purchase my vehicle there. My vehicle was dropped off at 8 AM and they assured me that they could service it that day. By 7 PM they had not even looked at it. I had to call several times, as they did not even give me a call. We are talking about a simple alternator replacment issue here, which takes a max time of about 35 minutes. My car was finally ready at around 3:30 PM the next day, so it took them 18+ hours of open shop time to fix a simple problem. Eve worse, they would not pick me up to get my car because they have a 2 mile radius limit!!!!!

DO NOT GO TO THIS DEALERSHIP!!

0
★☆☆☆☆

I selected this dealership for its proximity to my home, as I did not purchase my vehicle there. My vehicle was dropped off at 8 AM and they assured me that they could service it that day. By 7 PM they had not even looked at it. I had to call several times, as they did not even give me a call. We are talking about a simple alternator replacment issue here, which takes a max time of about 35 minutes. My car was finally ready at around 3:30 PM the next day, so it took them 18+ hours of open shop time to fix a simple problem. Eve worse, they would not pick me up to get my car because they have a 2 mile radius limit!!!!!

DO NOT GO TO THIS DEALERSHIP!!

Pros: NOTHING

Cons: , SHUTTLE SERVICE

Message from Ray Laethem Buick GMC

Weatherford Collision and Auto Svc offering Auto Body Repair, Collision Repair and Towing Service in Detroit, MI. Contact Phone: (313) 863-3673

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