Taylor Chevrolet

★★★★★
  • 13801 Telegraph Rd

    Taylor, MI 48180

    Map & Directions
  • 734-288-8914

4.8611 36
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Everyone I came in contact with were courteous and kind. Keep up the great work Taylor Chevy!

3
★★★★★

Everyone I came in contact with were courteous and kind. Keep up the great work Taylor Chevy!

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Kevin Dodson was the best sales representative that i have worked with in a long time. He told me numerous times if i had any questions or issues to call. So, I did. My car already got dinged at a shoppiing parking lot and Kevin said,

3
★★★★★

Kevin Dodson was the best sales representative that i have worked with in a long time. He told me numerous times if i had any questions or issues to call. So, I did. My car already got dinged at a shoppiing parking lot and Kevin said,

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Service provided was top notch. I dropped the vehicle off at almost empty, and I do believe they even added a little bit of gas to make sure Id make it to the gas station to fill up. THATS good service!

3
★★★★★

Service provided was top notch. I dropped the vehicle off at almost empty, and I do believe they even added a little bit of gas to make sure Id make it to the gas station to fill up. THATS good service!

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They were wonderful, very helpful, very kind, really nice. I will be telling my friends about Taylor Chevy. I cannot say enough good things about Bryan and Corey.

3
★★★★★

They were wonderful, very helpful, very kind, really nice. I will be telling my friends about Taylor Chevy. I cannot say enough good things about Bryan and Corey.

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I was Really Pleased Working With Tony At Taylor Chevrolet, He Did A Great job , Very Friendly And Knows his Job

3
★★★★★

I was Really Pleased Working With Tony At Taylor Chevrolet, He Did A Great job , Very Friendly And Knows his Job

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This letter is to advise you of the outstanding service we have received at Taylor Chevrolet. My fianc and I went in to trade our car and received excellent service from Mr. Kevin Dodson. Mr. Dodson went well beyond our expectations in

3
★★★★★

This letter is to advise you of the outstanding service we have received at Taylor Chevrolet. My fianc and I went in to trade our car and received excellent service from Mr. Kevin Dodson. Mr. Dodson went well beyond our expectations in

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Ron Curtis is the man!

3
★★★★★

Ron Curtis is the man!

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I just want to let you know that I had a very positive experience with your Service Manager Steve Szabados. I had called him last week regarding a call from my customer while vacationing in Italy - who had realized he had lost his keys to his 2007 Equinox the problem being the vehicle was sitting at the Qwik Park at the Detroit Airport. Once explained Steve assured me that he could help with the cutting of a new key and the programming. He kept me informed every step of the way and even followed up this morning to ensure my customer was able to retrieve their vehicle after flying in yesterday.
It was a pleasure dealing with Steve who not only put my mind at ease but also gave me the assurance that my customer would be looked after!
Many thanks to Taylor Chevrolet and Steve for a job well done!!!

2
★★★★★

I just want to let you know that I had a very positive experience with your Service Manager Steve Szabados. I had called him last week regarding a call from my customer while vacationing in Italy - who had realized he had lost his keys to his 2007 Equinox the problem being the vehicle was sitting at the Qwik Park at the Detroit Airport. Once explained Steve assured me that he could help with the cutting of a new key and the programming. He kept me informed every step of the way and even followed up this morning to ensure my customer was able to retrieve their vehicle after flying in yesterday.
It was a pleasure dealing with Steve who not only put my mind at ease but also gave me the assurance that my customer would be looked after!
Many thanks to Taylor Chevrolet and Steve for a job well done!!!

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Just love this dealership. Victoria DePalma was very helpful, this is my 2nd car with her. And I LOVE my 2012 Malibu! I will be coming back here for future cars. Thanks everybody at Taylor Chevrolet!

2
★★★★★

Just love this dealership. Victoria DePalma was very helpful, this is my 2nd car with her. And I LOVE my 2012 Malibu! I will be coming back here for future cars. Thanks everybody at Taylor Chevrolet!

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Brian Conover goes the extra mile to make sure his customers are comfortable and satisfied!

2
★★★★★

Brian Conover goes the extra mile to make sure his customers are comfortable and satisfied!

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The dealership and the sales person who helped me were extremely friendly and made the purchase a pleasant experience.

2
★★★★★

The dealership and the sales person who helped me were extremely friendly and made the purchase a pleasant experience.

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Tony is a great sales consultant; he listened to what I wanted and took me to the vehicle I fell in love with. Tony assisted with accessories, answered questions and has called me to see if I am still in love with the Colorado.

2
★★★★★

Tony is a great sales consultant; he listened to what I wanted and took me to the vehicle I fell in love with. Tony assisted with accessories, answered questions and has called me to see if I am still in love with the Colorado.

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Taylor Chevrolet was the best experience I have ever had in buying a new car. The sales constultants were very friendly and I will and have already recommended them to my friend and family.

2
★★★★★

Taylor Chevrolet was the best experience I have ever had in buying a new car. The sales constultants were very friendly and I will and have already recommended them to my friend and family.

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Easy to get good prices and to do business using the internet. Thanks

2
★★★★★

Easy to get good prices and to do business using the internet. Thanks

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Cory Armos is an excellent salesperson and goes out of his way to help and get the job done. Thanks to the finance team, without either of you it would not have happened.

2
★★★★★

Cory Armos is an excellent salesperson and goes out of his way to help and get the job done. Thanks to the finance team, without either of you it would not have happened.

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I have purchase other autos at Taylor and have always had complete satisfaction.

2
★★★★★

I have purchase other autos at Taylor and have always had complete satisfaction.

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They exceeded all expectations! We visited 3 other dealerships before Taylor Chevrolet and no one seemed to care to have our business. In the future our first stop will be Taylor Chevrolet. Their service was outstanding! They really care !!. Jody Smith, Sales Manager, and Tony Grima, sales, made us feel so comfortable and at ease with our purchase and I would recommend this dealership to all my friends and family.

2
★★★★★

They exceeded all expectations! We visited 3 other dealerships before Taylor Chevrolet and no one seemed to care to have our business. In the future our first stop will be Taylor Chevrolet. Their service was outstanding! They really care !!. Jody Smith, Sales Manager, and Tony Grima, sales, made us feel so comfortable and at ease with our purchase and I would recommend this dealership to all my friends and family.

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Taylor Chevrolet was the best experience I have ever had in buying a new car. The sales constultants were very friendly and I will and have already recommended them to my friend and family.

2
★★★★★

Taylor Chevrolet was the best experience I have ever had in buying a new car. The sales constultants were very friendly and I will and have already recommended them to my friend and family.

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I have purchased several vehicles from Taylor Chevrolet and I have been treated very professional. They always do what they say and they have gone above and beyond my expectations. I have shopped at several of the other Chevrolet stores in the downriver MI area and I would never purchase from them. It seems since the New Management and staff came to the store in 2007 Taylor Chevrolet has a new attitude and I just love it! I will continue to refer everyone that I know to Taylor Chevrolet!!!

2
★★★★★

I have purchased several vehicles from Taylor Chevrolet and I have been treated very professional. They always do what they say and they have gone above and beyond my expectations. I have shopped at several of the other Chevrolet stores in the downriver MI area and I would never purchase from them. It seems since the New Management and staff came to the store in 2007 Taylor Chevrolet has a new attitude and I just love it! I will continue to refer everyone that I know to Taylor Chevrolet!!!

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Ron is the best dealer that I have ever delt with. His service speaks to the fact that now 3 out of 4 members of my family have bought/leased new cars through him. He cares & listens to what I want, and does a great job of making sure that I get what I need. He followed up with me & and has been there for any questions that I have had since buying my cruze. Best sales guy around and I will not buy a car from any other!

2
★★★★★

Ron is the best dealer that I have ever delt with. His service speaks to the fact that now 3 out of 4 members of my family have bought/leased new cars through him. He cares & listens to what I want, and does a great job of making sure that I get what I need. He followed up with me & and has been there for any questions that I have had since buying my cruze. Best sales guy around and I will not buy a car from any other!

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Kevin has always answered all my concerns and questions and has gone out of his way to make me happy.

2
★★★★★

Kevin has always answered all my concerns and questions and has gone out of his way to make me happy.

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They were very polite and courteous. If I ever want another car, I will be coming to your dealership.

2
★★★★★

They were very polite and courteous. If I ever want another car, I will be coming to your dealership.

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Mylo Johns was extremely patient and helpful.

2
★★★★★

Mylo Johns was extremely patient and helpful.

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Would have to say I was completely satisfied with my experience. Thank you

2
★★★★★

Would have to say I was completely satisfied with my experience. Thank you

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Kevin was very knowledgeable of all the vehicles and took all sales very personally. Thank you Kevin for your hospitality as a leader and a friend to all.

2
★★★★★

Kevin was very knowledgeable of all the vehicles and took all sales very personally. Thank you Kevin for your hospitality as a leader and a friend to all.

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I would like Chevrolet to know what a Fabulous experience I had when buying my 2011 Camaro. Lisa Legarski, at Taylor Chevrolet, who sold me the Camaro is very knowlegable, friendly. professional, and she was such a pleasure to deal with when purchasing my Camaro. I hope you take the time to recognize Lisa Legarski and commend her on her professionalism! Thank you

2
★★★★★

I would like Chevrolet to know what a Fabulous experience I had when buying my 2011 Camaro. Lisa Legarski, at Taylor Chevrolet, who sold me the Camaro is very knowlegable, friendly. professional, and she was such a pleasure to deal with when purchasing my Camaro. I hope you take the time to recognize Lisa Legarski and commend her on her professionalism! Thank you

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I have purchase other autos at Taylor and have always had complete satisfaction.

2
★★★★★

I have purchase other autos at Taylor and have always had complete satisfaction.

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I have been two AMC three times, twice for emergencies and once for a follow-up after an emergency visit. All three times I received very good care and found the staff to be compassionate and helpful. Dr. Moore in particular was terrific and very helpful in responding to my questions over email.

2
★★★★★

I have been two AMC three times, twice for emergencies and once for a follow-up after an emergency visit. All three times I received very good care and found the staff to be compassionate and helpful. Dr. Moore in particular was terrific and very helpful in responding to my questions over email.

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This is the 3rd vehicle I have purchased from Jeff Kotlarek. He is he reason I came to Taylor Chevrolet to lease my

new vehicle. The overall buying experience was awesome and very efficient. I plan on coming back to this dealership

for future purchases and recommending friends and relatives. Thanks!!

2
★★★★★

This is the 3rd vehicle I have purchased from Jeff Kotlarek. He is he reason I came to Taylor Chevrolet to lease my

new vehicle. The overall buying experience was awesome and very efficient. I plan on coming back to this dealership

for future purchases and recommending friends and relatives. Thanks!!

.

I would like Chevrolet to know what a Fabulous experience I had when buying my 2011 Camaro. Lisa Legarski, at Taylor Chevrolet, who sold me the Camaro is very knowlegable, friendly. professional, and she was such a pleasure to deal with when purchasing my Camaro. I hope you take the time to recognize Lisa Legarski and commend her on her professionalism! Thank you

2
★★★★★

I would like Chevrolet to know what a Fabulous experience I had when buying my 2011 Camaro. Lisa Legarski, at Taylor Chevrolet, who sold me the Camaro is very knowlegable, friendly. professional, and she was such a pleasure to deal with when purchasing my Camaro. I hope you take the time to recognize Lisa Legarski and commend her on her professionalism! Thank you

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Dear Mark,
I wanted to take a minute of my time to tell you what a wonderful New car sales Manager Jody is. Since 2005 my husband and I have been loyal
customers to Rogers Chevrolet; however, with our most recent lease vehicle (2008 Impala leased in Feb 2008), we discovered their very poor
quality of customer service as well as poor quality in vehilcle repair. When we leased that car the troubles began. On average that vehicle was
in the shop for some type of repair once every 3.3 months. I recently have had several concerns regarding warranty issues that were
never completed. After contacting Rogers several times to get that car in for repairs prior to lease turn in, I was always told there was no rental available and that I would have to wait up to 2 weeks for them
to be able to get my car in the shop. My lease was due to be up May 14, 2011 and I was very upset this morning and I contacted your service dept
to inquire about the repair issues that Rogers basicaly refused to address. I first spoke with Chris( I think that was his name) in the
service dept and he was more than willing to assist me in getting some answers to my problems. Chris then refered me to Jody Smith, the New Car Sales Manager. Jody contacted me within minutes after I hung up the phone with Chris. Jody was very kind and listened to my concerns and problems with Rogers.

My husband and I have been trying to get into a new car with Rogers for almost 2months now and we have had no return calls or letters. Jody
asked if we would come in and meet with him. I agreed and I have to say that I have never met a person in a sales position that had more concern
about the customer than anything else. He clearly knew how upset I was and he worked with us and got us approved for a new car today to help
ease the burden and worry since Rogers would not respond to us at all.

I am VERY thankful that I actually found a car dealership that actually cares about their customers first! This man and his team went above and beyond their job to make sure we were completely satisfied when we left this evening. Please take a moment of your time to say a big thank you to Jody, Chris, and Tony for treating us with diginity, respect, and kindness.

Thank you very much!

2
★★★★★

Dear Mark,
I wanted to take a minute of my time to tell you what a wonderful New car sales Manager Jody is. Since 2005 my husband and I have been loyal
customers to Rogers Chevrolet; however, with our most recent lease vehicle (2008 Impala leased in Feb 2008), we discovered their very poor
quality of customer service as well as poor quality in vehilcle repair. When we leased that car the troubles began. On average that vehicle was
in the shop for some type of repair once every 3.3 months. I recently have had several concerns regarding warranty issues that were
never completed. After contacting Rogers several times to get that car in for repairs prior to lease turn in, I was always told there was no rental available and that I would have to wait up to 2 weeks for them
to be able to get my car in the shop. My lease was due to be up May 14, 2011 and I was very upset this morning and I contacted your service dept
to inquire about the repair issues that Rogers basicaly refused to address. I first spoke with Chris( I think that was his name) in the
service dept and he was more than willing to assist me in getting some answers to my problems. Chris then refered me to Jody Smith, the New Car Sales Manager. Jody contacted me within minutes after I hung up the phone with Chris. Jody was very kind and listened to my concerns and problems with Rogers.

My husband and I have been trying to get into a new car with Rogers for almost 2months now and we have had no return calls or letters. Jody
asked if we would come in and meet with him. I agreed and I have to say that I have never met a person in a sales position that had more concern
about the customer than anything else. He clearly knew how upset I was and he worked with us and got us approved for a new car today to help
ease the burden and worry since Rogers would not respond to us at all.

I am VERY thankful that I actually found a car dealership that actually cares about their customers first! This man and his team went above and beyond their job to make sure we were completely satisfied when we left this evening. Please take a moment of your time to say a big thank you to Jody, Chris, and Tony for treating us with diginity, respect, and kindness.

Thank you very much!

.

Mark,
I just wanted to send you a note of thanks. I traveled to the Romulus late yesterday to attend a family funeral. When I arrived last
night I had a headlight out and I have to drive back to southern Ohio later today. I arrived before the doors were open and your guys were helpful from the start. I told them my predicament and they took
excellent care of me. I was out in an hour and they even washed my car.

I am a pretty loyal Chevy guy. My Equinox has almost 185,000 miles on it and I hate the idea of getting a new vehicle because I love mine so much. More important than all of that I manage 11 radio stations in 2 different cities and know how important customer service is at every level of a business from the receptionist all the way back to the janitor. I also would like to be able to interact with all of my customers but that is impossible. On a daily basis we have to trust our employees to deliver to our customers the service we expect.

Customers often contact you when they have a complaint. I wanted you to know that your team at Taylor Chevy delivered outstanding customer service today. I believe that dedication to customer service happens because you make it a priority. You and your team took a lot stress out of what is already a stressful day. Due to my living all the
way in the southeast corner of Ohio I am not a great candidate for you new car sales department. I have bought my last 2 vehicles from Pioneer
Chevrolet in Marietta Ohio due in large part to their service department.

I wanted to thank you and let you know that I am telling everyone in my family about the exceptional customer service I received at Taylor
Chevy.

Thanks again.

2
★★★★★

Mark,
I just wanted to send you a note of thanks. I traveled to the Romulus late yesterday to attend a family funeral. When I arrived last
night I had a headlight out and I have to drive back to southern Ohio later today. I arrived before the doors were open and your guys were helpful from the start. I told them my predicament and they took
excellent care of me. I was out in an hour and they even washed my car.

I am a pretty loyal Chevy guy. My Equinox has almost 185,000 miles on it and I hate the idea of getting a new vehicle because I love mine so much. More important than all of that I manage 11 radio stations in 2 different cities and know how important customer service is at every level of a business from the receptionist all the way back to the janitor. I also would like to be able to interact with all of my customers but that is impossible. On a daily basis we have to trust our employees to deliver to our customers the service we expect.

Customers often contact you when they have a complaint. I wanted you to know that your team at Taylor Chevy delivered outstanding customer service today. I believe that dedication to customer service happens because you make it a priority. You and your team took a lot stress out of what is already a stressful day. Due to my living all the
way in the southeast corner of Ohio I am not a great candidate for you new car sales department. I have bought my last 2 vehicles from Pioneer
Chevrolet in Marietta Ohio due in large part to their service department.

I wanted to thank you and let you know that I am telling everyone in my family about the exceptional customer service I received at Taylor
Chevy.

Thanks again.

.

They say all they're vehicles are GM certified NOT true, I bought a vehicle from them that looked fine at first, on the way home bout 8 mile down the road all the lights started to come on, service engine light, VSC(vehicle safety control) took the car back to them and they kept it for 3 weeks giving me the run around, eventualy I got tired of it and wanted my money back cause they said they couldn't fix it and it might be something minor, they had sent the vehicle to the lexus dealer and the lexus dealer warned them bout the safety issues with the vehicle that they kept from me, when I picked up the vehicle I found a work order reciept under seat from lexus dealer with about $10,000 of repairs that was rejected by taylor chevorlet, took it back to them and through all the frustration. We tried to go a different route buy changing vehicles through them, test drove another one and lights warnings came on to shut off car low oil pressure, eventually they decided to fix the lexus and ill trade in my other vehicle for a cadillac and they would pay the difference for the trade in, bought the cadillac and that broke down the next day, it had a bad head gasket( no warantee on the cadillac) now that vehicle is sitting at another shop and I'm stuck with a $3000 bill, hmm... GM certified? I don't believe so they just try to sell you junk and tell you that they're use vehicles are GM certified, now I don't have nothing to go back and forth to work with and have one car with a 3000 dolla... (message truncated)

0
★☆☆☆☆

They say all they're vehicles are GM certified NOT true, I bought a vehicle from them that looked fine at first, on the way home bout 8 mile down the road all the lights started to come on, service engine light, VSC(vehicle safety control) took the car back to them and they kept it for 3 weeks giving me the run around, eventualy I got tired of it and wanted my money back cause they said they couldn't fix it and it might be something minor, they had sent the vehicle to the lexus dealer and the lexus dealer warned them bout the safety issues with the vehicle that they kept from me, when I picked up the vehicle I found a work order reciept under seat from lexus dealer with about $10,000 of repairs that was rejected by taylor chevorlet, took it back to them and through all the frustration. We tried to go a different route buy changing vehicles through them, test drove another one and lights warnings came on to shut off car low oil pressure, eventually they decided to fix the lexus and ill trade in my other vehicle for a cadillac and they would pay the difference for the trade in, bought the cadillac and that broke down the next day, it had a bad head gasket( no warantee on the cadillac) now that vehicle is sitting at another shop and I'm stuck with a $3000 bill, hmm... GM certified? I don't believe so they just try to sell you junk and tell you that they're use vehicles are GM certified, now I don't have nothing to go back and forth to work with and have one car with a 3000 dolla... (message truncated)

.

I recently purchased a car from them and when I came back to pick it up and sign the paperwork, the price was not what I was orginally told it would be. They said it was a fee to get the lender to buy my contract. I went with it because my credit was jacked up due to a my mortgage loan modification process and my lease was running out on my current vehicle. I paid their big $2,500 down payment and took their sky high interest rate because my back was against a wall. \r
\r
Shop around and give yourself more time than I did...there are better deals out there.\r
\r
The plus is that they do have nice, low mileage cars!\r
I got a very nice car, but I'm paying out the nose for it!

0
★☆☆☆☆

I recently purchased a car from them and when I came back to pick it up and sign the paperwork, the price was not what I was orginally told it would be. They said it was a fee to get the lender to buy my contract. I went with it because my credit was jacked up due to a my mortgage loan modification process and my lease was running out on my current vehicle. I paid their big $2,500 down payment and took their sky high interest rate because my back was against a wall. \r
\r
Shop around and give yourself more time than I did...there are better deals out there.\r
\r
The plus is that they do have nice, low mileage cars!\r
I got a very nice car, but I'm paying out the nose for it!

.

I went in to the dealership off of the ads that they run on the television. The Ad says ""We Say Yes"". Even with bad credit. I knew that I had bad credit, but I was turning in a 2008 toyota and I had a co-signer. After 3 weeks I still hadn't heard anything. I went in to see the sales rep. and I was told that my application was never turned in. Then before submitting my application I was asked for $2500 down and then asked if I could get a second co-signer.

0
★☆☆☆☆

I went in to the dealership off of the ads that they run on the television. The Ad says ""We Say Yes"". Even with bad credit. I knew that I had bad credit, but I was turning in a 2008 toyota and I had a co-signer. After 3 weeks I still hadn't heard anything. I went in to see the sales rep. and I was told that my application was never turned in. Then before submitting my application I was asked for $2500 down and then asked if I could get a second co-signer.

Pros: Theyhave very nice vehicles

Cons: They never call you back!!

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We have leased two cars from Rowan Pontiac in the last five years and their service is very good there. The gals that we leased the cars from don't work there anymore but they still have a very friendly staff of people working here. The service department workers are pleasant as well. I highly recommend this dealership if you are looking for a GM Pontiac!

5
★★★★★

We have leased two cars from Rowan Pontiac in the last five years and their service is very good there. The gals that we leased the cars from don't work there anymore but they still have a very friendly staff of people working here. The service department workers are pleasant as well. I highly recommend this dealership if you are looking for a GM Pontiac!

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