Eagle Auto Parts Of Grand Rapids

★★★☆☆
  • 56636 Wilbur Rd

    Three Rivers, MI 49093

    Cross street: Just North Of Three Rivers At 131

    Map & Directions
  • 269-273-1265

2.7143 7
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We have gone here several times for parts. Never again after today! Bought a part with a 90day warranty. Took it back cuz part was defective,and they would not give us our money back. They told my husband they couldn't give us our money back because he said he didn't need. He never said that, he said he didn't need it now because we had to fix the old part because this one wouldn't work!! I called them when my husband got home, they told me that the part was turning when my husband was in there, which I bogus because the part never turned in the first place!! And I tried turning it when he got home, and it still would not turn!! They still will not give us our money back!!! And so now we are stuck with a part that doesn't work,and out the $110 we paid for it!!! They also tried telling us that they special ordered the part,and that they would be out the money if they give us our money back!! I paid for that part up front before they even ordered the sucker!!!!! They are very very rude!! And they treat people like crap!!! NEVER AGAIN will I give them my business!!!! They never even gave me a receipt for my part that I bought either!!!

1
★☆☆☆☆

We have gone here several times for parts. Never again after today! Bought a part with a 90day warranty. Took it back cuz part was defective,and they would not give us our money back. They told my husband they couldn't give us our money back because he said he didn't need. He never said that, he said he didn't need it now because we had to fix the old part because this one wouldn't work!! I called them when my husband got home, they told me that the part was turning when my husband was in there, which I bogus because the part never turned in the first place!! And I tried turning it when he got home, and it still would not turn!! They still will not give us our money back!!! And so now we are stuck with a part that doesn't work,and out the $110 we paid for it!!! They also tried telling us that they special ordered the part,and that they would be out the money if they give us our money back!! I paid for that part up front before they even ordered the sucker!!!!! They are very very rude!! And they treat people like crap!!! NEVER AGAIN will I give them my business!!!! They never even gave me a receipt for my part that I bought either!!!

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The place is extremely un organized just doesn't need a front desk overhaul, the business part needs one too. I have ran a business for 12 years and I would have never ran my business the way they do.
The guy that actually runs it is nice but mostly not around. The helpers are not helpful at all, or nice. They need to do something about their most of their staff. What a joke. Some of the staff act like you should always wait around on them, like your time isn't valuable. Wouldn't recommend at all.

1
★☆☆☆☆

The place is extremely un organized just doesn't need a front desk overhaul, the business part needs one too. I have ran a business for 12 years and I would have never ran my business the way they do.
The guy that actually runs it is nice but mostly not around. The helpers are not helpful at all, or nice. They need to do something about their most of their staff. What a joke. Some of the staff act like you should always wait around on them, like your time isn't valuable. Wouldn't recommend at all.

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My experience at Eagle Auto Parts was very interesting and pleasent!! The facility is one of the cleanest and best looking salvage yard I have ever seen, it made me feel more confident in my purchase!! The salesstaff was very helpful, and knowledgeable which made my experience alot less stressful,and pleasureable. I would recommend Eagle Auto Parts to anyone in need of used parts, I thought the price of the part I purchased was a little high, but I mentioned the place that had it cheaper, so they were more than willing to price match, and in my case beat the lower price I found. They were more than willing to work with me on my purchase!!!!

2
★★★★☆

My experience at Eagle Auto Parts was very interesting and pleasent!! The facility is one of the cleanest and best looking salvage yard I have ever seen, it made me feel more confident in my purchase!! The salesstaff was very helpful, and knowledgeable which made my experience alot less stressful,and pleasureable. I would recommend Eagle Auto Parts to anyone in need of used parts, I thought the price of the part I purchased was a little high, but I mentioned the place that had it cheaper, so they were more than willing to price match, and in my case beat the lower price I found. They were more than willing to work with me on my purchase!!!!

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I had a very nice experience at Eagle Auto Parts. They walked me through my potential problems I was having with my vehicle, and after helping me with the part I needed, recommened me to a local shop to install the p-art. Everything went great!! Thanks Eagle

5
★★★★★

I had a very nice experience at Eagle Auto Parts. They walked me through my potential problems I was having with my vehicle, and after helping me with the part I needed, recommened me to a local shop to install the p-art. Everything went great!! Thanks Eagle

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Terrible customer service - I talked to two different employees on two different days and they were both arrogant, rude and short with me on the telephone. Additionally, other autopart stores don't require a credit card to order parts they don't have in stock like Eagle Auto parts does. I would NOT recommend Eagle Auto Parts.

1
★☆☆☆☆

Terrible customer service - I talked to two different employees on two different days and they were both arrogant, rude and short with me on the telephone. Additionally, other autopart stores don't require a credit card to order parts they don't have in stock like Eagle Auto parts does. I would NOT recommend Eagle Auto Parts.

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I had a great experience with Eagle Auto Parts in Three Rivers Mi. they bent over backwards for me ,the price was higher than some but the quality of the part was A+ and the waranty was superior

5
★★★★★

I had a great experience with Eagle Auto Parts in Three Rivers Mi. they bent over backwards for me ,the price was higher than some but the quality of the part was A+ and the waranty was superior

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I would not recommend Eagle Auto parts. They are highly overpriced on most parts, not all, but most parts they are. The service I received was not that great either.

2
★★☆☆☆

I would not recommend Eagle Auto parts. They are highly overpriced on most parts, not all, but most parts they are. The service I received was not that great either.

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