Larry's Performance Rc

★★★☆☆
3.0 2
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I have visited larry's on many occasions and even when just browsing the customer service has been great. I have purchased two different vehicles and they have been beyond helpful with any questions and even going as far as to contact the supplier and replace a part for free when the vehicle's warranty was up, also removing the bad part and installing the new one with no extra cost. The new location makes larry's even more top notch than before. I cannot wait for the new track to be completed. I also want to mention that the prices are very competetive. I would and always do recommend Larry's to everybody who askes where to get the best parts and service for their r/c.

5
★★★★★

I have visited larry's on many occasions and even when just browsing the customer service has been great. I have purchased two different vehicles and they have been beyond helpful with any questions and even going as far as to contact the supplier and replace a part for free when the vehicle's warranty was up, also removing the bad part and installing the new one with no extra cost. The new location makes larry's even more top notch than before. I cannot wait for the new track to be completed. I also want to mention that the prices are very competetive. I would and always do recommend Larry's to everybody who askes where to get the best parts and service for their r/c.

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I bought two helicopter from them. Two weeks later one of the helicopters caught on fire while I was flying it. Keep in mind these are indoor helicopters.\r\n\r\nI took the helicopter to the shop to be replaced. They accused me of purposely damaging the helicopter. Here is my question: Should the helicopter ever start on fire no matter what I did to it? This is a huge liability issue and Larry's didn't want to own up to it. Larry's told me to contact THEIR SUPPLIER to resolve the issue. \r\n\r\nMy next option was to buy the replacement part from Larry at retail price. The part cost half of what I paid for the whole helicopter. \r\n\r\nI would NOT recommend Larry's to anyone!

0
★☆☆☆☆

I bought two helicopter from them. Two weeks later one of the helicopters caught on fire while I was flying it. Keep in mind these are indoor helicopters.\r\n\r\nI took the helicopter to the shop to be replaced. They accused me of purposely damaging the helicopter. Here is my question: Should the helicopter ever start on fire no matter what I did to it? This is a huge liability issue and Larry's didn't want to own up to it. Larry's told me to contact THEIR SUPPLIER to resolve the issue. \r\n\r\nMy next option was to buy the replacement part from Larry at retail price. The part cost half of what I paid for the whole helicopter. \r\n\r\nI would NOT recommend Larry's to anyone!

 

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