Pinckney Chrysler Dodge Jeep RAM

I bought a 2003 impala from them a month ago. Everything seemed fine at first, they were friendly. They assured me that they checked the car over and it was in great condition. Right after I got it home I noticed that the heater wasn??t working and within the first 50-100 miles I put on it the check engine light went on. When I got the code read, it turned out to be the thermostat which I hear is a fairly easy job. When I test drove the car and when I drove it home I used the defrosters which work fine so I guess that??s how I missed the problem, that and I trusted them to be honest (which was my first mistake) When I talked to Pinckney Chrysler Dodge (after they had my money) they were no longer the friendly helpful people they were before. They told me they would fix the car, they just wouldn??t pay for it and that was the danger of getting a used car. Now after driving it a month I go out and it won??t start, looking like a bad starter. I will NEVER buy a car from them again! I don??t advise you to either but if you do take a chance, do not trust their used cars, have a mechanic look over it before you buy it!!!

I bought my van at Pinckney and they were great.
The staff is extremely friendly and they have a new
express service, 29 minutes or less oil change, so I don't have to wait.

I bought my Jeep here in 2006. I was satisfied with the vehicle I purchased, but the service I have received there has not been good. When I got my oil changed, 50% of the time it would leak oil afterwards. When I had a transmission flush in 2008, they didn't put the plug back in right and so my Jeep lost quite a bit of fluid. The only reason I kept going back was to get my free Goodyear Wrangler tires (part of the tires for life deal at Pinckney). After I got my new tires I stopped getting my vehicle serviced there.

I have never purchased a car from here before, but I do drive a jeep and get my oil changed from here. The staff is always really friendly, but even with an appointment I am always waiting for almost an hour every time. Although the wait stinks, they do a great job, and they always send me coupons to keep coming back!