Mystique Day Spa

★★★★☆
  • 610 S Telegraph Rd

    Dearborn, MI 48128

    Map & Directions
  • 313-563-0295

About Mystique Day Spa

Hours
Mon, 10am - 6pm; Tue - Fri, 9am - 8pm; Sat, 9am - 5pm; Sun, closed

Personal Services

Personal Services
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Mystique Day Spa is awesome.
I would recommend it to anyone.

3
★★★★★

Mystique Day Spa is awesome.
I would recommend it to anyone.

.

A friend of mine told me about Kim at Mistique Day Spa that does the best facials. I made an appt and have been going to her for now 4 years. My skin looks so great now. Good bye Acne! She is awesome!

3
★★★★★

A friend of mine told me about Kim at Mistique Day Spa that does the best facials. I made an appt and have been going to her for now 4 years. My skin looks so great now. Good bye Acne! She is awesome!

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The people staffing the front desk are very brusque without a reason. Their policy about not letting clients add a tip for their stylist on their debit or credit cards while paying for the service is terrible. It's 2011, do tip outs with your employees or risk losing business.

I prefer going to Style Masters in Garden City, which is also an Aveda salon.

2
★★☆☆☆

The people staffing the front desk are very brusque without a reason. Their policy about not letting clients add a tip for their stylist on their debit or credit cards while paying for the service is terrible. It's 2011, do tip outs with your employees or risk losing business.

I prefer going to Style Masters in Garden City, which is also an Aveda salon.

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.

I've been going to Mystique for the past ten years for my hair and nail care. I'm always satisfied.. Tiffany is an angel with those sissors and Jill is a master nail tech. not only are they fab at their trade, they are a pleasure to spend time with. Great atmosphere, yummy cookies, awesome service - every time. I moved away from the Dearborn area, but I'll make the drive to Mystique - it's worth it.

5
★★★★★

I've been going to Mystique for the past ten years for my hair and nail care. I'm always satisfied.. Tiffany is an angel with those sissors and Jill is a master nail tech. not only are they fab at their trade, they are a pleasure to spend time with. Great atmosphere, yummy cookies, awesome service - every time. I moved away from the Dearborn area, but I'll make the drive to Mystique - it's worth it.

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.

I've had a few massages with Cathy, the senior massage therapist at Mystique, and if you want to shed your cares and come out feeling relaxed and energized, I don't know anyone better. Fantastic!

3
★★★★★

I've had a few massages with Cathy, the senior massage therapist at Mystique, and if you want to shed your cares and come out feeling relaxed and energized, I don't know anyone better. Fantastic!

.

I treated myself for my birthday this year, and I had a wonderful experience. I had a facial, massage, and pedicure. The massage was very relaxing. The facial and pedicure were wonderful. The staff was very pleasant and attentive. I have recommended this spa to family and frieds.

5
★★★★★

I treated myself for my birthday this year, and I had a wonderful experience. I had a facial, massage, and pedicure. The massage was very relaxing. The facial and pedicure were wonderful. The staff was very pleasant and attentive. I have recommended this spa to family and frieds.

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.

I don't understand any of these rude comments about Mystique. This is my salon and I have NEVER had a bad experience there. The staff is always very nice, they provide their expertise on what service they are providing and always do an excellent job. I have recommended this place to many friends and family all of which have made it their salon and love it just as much as I do. Ask for Tiffany, she's wonderful.

5
★★★★★

I don't understand any of these rude comments about Mystique. This is my salon and I have NEVER had a bad experience there. The staff is always very nice, they provide their expertise on what service they are providing and always do an excellent job. I have recommended this place to many friends and family all of which have made it their salon and love it just as much as I do. Ask for Tiffany, she's wonderful.

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.

I have to say that it is a real shame the way that the Hair dressers were treated in this salon. They are gifted and all around wonderful stylists and the woman who did my hair did a hands down fantastic job. But the management was the worst thing i have ever seen, first i was treated very rude by the man/woman that answered the phone, i couldn't tell if it was an old man that answered or a woman who is a heavy smoker, then a young girl at the front desk was too busy talking about something very inappropriate to be bothered by an incoming guest to stop her vulgarity from coming out of her mouth, then when i was waiting for my service, a man with long blonde hair and glasses was yelling at all of the employee's like a mad man. in front of me cursing about what does he pay these people for. i am truly at a loss, i loved my hair and the hair dressers treated me like a celebrity, even ones that werent even doing my hair. one of the male stylists even approached me while i had color on my hair and asked me if i wanted a hand massage then refilled my drink.
if i was the owner, the girl at the front desk, the woman with the raspy voice, and the man with the blonde hair and glasses would be fired in a second, and not allowed back into the salon. it breaks my heart to see that such gifted talent is ruined by such total lack of respect shown by those three individuals. i am unsure if i will ever go back there. :(

1
★★★☆☆

I have to say that it is a real shame the way that the Hair dressers were treated in this salon. They are gifted and all around wonderful stylists and the woman who did my hair did a hands down fantastic job. But the management was the worst thing i have ever seen, first i was treated very rude by the man/woman that answered the phone, i couldn't tell if it was an old man that answered or a woman who is a heavy smoker, then a young girl at the front desk was too busy talking about something very inappropriate to be bothered by an incoming guest to stop her vulgarity from coming out of her mouth, then when i was waiting for my service, a man with long blonde hair and glasses was yelling at all of the employee's like a mad man. in front of me cursing about what does he pay these people for. i am truly at a loss, i loved my hair and the hair dressers treated me like a celebrity, even ones that werent even doing my hair. one of the male stylists even approached me while i had color on my hair and asked me if i wanted a hand massage then refilled my drink.
if i was the owner, the girl at the front desk, the woman with the raspy voice, and the man with the blonde hair and glasses would be fired in a second, and not allowed back into the salon. it breaks my heart to see that such gifted talent is ruined by such total lack of respect shown by those three individuals. i am unsure if i will ever go back there. :(

Pros: Excellent haircut, Amazing stylists

Cons: Management was the worst thing I have ever seen

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Every year I ask my family and friends for gift certificates from Mystique. This is a wonderful place to not only receive great spa services, but also for hair. I would recommend Mystique to anyone.

2
★★★★★

Every year I ask my family and friends for gift certificates from Mystique. This is a wonderful place to not only receive great spa services, but also for hair. I would recommend Mystique to anyone.

Pros: Great atmosphere and fantastic service providers

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They ruined my hair! I had long pretty hair and I wanted to go blonde. The stylist derby said it would be no problem but she did not know what she was doing! She ruined my hair it was down to my waist. She left to do a haircut and left the product on way to long and my hair broke off at my shoulders. This happened the end of june 2009 and my hair is still braking off! The worst part is no one even said they were sorry. They tried to blame it on my hair!!!

0
★☆☆☆☆

They ruined my hair! I had long pretty hair and I wanted to go blonde. The stylist derby said it would be no problem but she did not know what she was doing! She ruined my hair it was down to my waist. She left to do a haircut and left the product on way to long and my hair broke off at my shoulders. This happened the end of june 2009 and my hair is still braking off! The worst part is no one even said they were sorry. They tried to blame it on my hair!!!

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I have to agree with the Aveda junkie. Jill does give an unparalleled pedicure. My polish only grows out never chips and the scrub massage will have you falling asleep.

2
★★★★★

I have to agree with the Aveda junkie. Jill does give an unparalleled pedicure. My polish only grows out never chips and the scrub massage will have you falling asleep.

Pros: best pedicure

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Jill gives the most amazing pedicures ever! I have been seeing her for two years now mostly during the summer season and she delivers EVERY time! Her foot massage is the best I've ever had and the polish lasts forever!

2
★★★★★

Jill gives the most amazing pedicures ever! I have been seeing her for two years now mostly during the summer season and she delivers EVERY time! Her foot massage is the best I've ever had and the polish lasts forever!

Pros: clean, relaxing, positive,

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My boyfriend bought me a gift certificate for a package at Mystique, for our Anniversary. It was definitely the best gift I could have received. It was a very comfortable and wonderful atmosphere. The staff was so pleasant. I was a bit nervous because it was my first massage, but the massage therapist was so nice and immediately put me at ease. I would definitely recommend this spa to anyone. I plan to do some of my Christmas shopping there for my friends and family.

2
★★★★★

My boyfriend bought me a gift certificate for a package at Mystique, for our Anniversary. It was definitely the best gift I could have received. It was a very comfortable and wonderful atmosphere. The staff was so pleasant. I was a bit nervous because it was my first massage, but the massage therapist was so nice and immediately put me at ease. I would definitely recommend this spa to anyone. I plan to do some of my Christmas shopping there for my friends and family.

Pros: Pleasant Staff and Great Atmosphere

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So I have been going through a lot of stress lately and I decided to treat myself to a massage and facial and wow. This place was amazing I walked in and felt comfortable and was immediately greeted at the door. The lady Kathy who did my massage was amazing I have had massages a lot I actually had someone I went to on a regular basis for awhile and she didn't compare to Kathy. I also had a wonderful facial my face has never looked so good ever! It was so nice and relaxing there and they treat you like you are a queen with hot tea and nice robes. I would highly recomend it. The only thing I didn't like was the facialist was sort of pushy about buying all the products she used and it's Aveda so that could have been a thousand dollars by the time you were done with everything she used. I bought a facial cleaner and scrub which is fine but other than that I would give it 5 stars and will go back in a couple of months.

For all the people that had back experiences I am sorry for you but it was wonderful and I would tell everyone I know about it!!

2
★★★★★

So I have been going through a lot of stress lately and I decided to treat myself to a massage and facial and wow. This place was amazing I walked in and felt comfortable and was immediately greeted at the door. The lady Kathy who did my massage was amazing I have had massages a lot I actually had someone I went to on a regular basis for awhile and she didn't compare to Kathy. I also had a wonderful facial my face has never looked so good ever! It was so nice and relaxing there and they treat you like you are a queen with hot tea and nice robes. I would highly recomend it. The only thing I didn't like was the facialist was sort of pushy about buying all the products she used and it's Aveda so that could have been a thousand dollars by the time you were done with everything she used. I bought a facial cleaner and scrub which is fine but other than that I would give it 5 stars and will go back in a couple of months.

For all the people that had back experiences I am sorry for you but it was wonderful and I would tell everyone I know about it!!

Pros: Nice Staff, great services just a great place

Cons: Pushy on buying products used

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This is THE WORST SALON & SPA i have ever been to in my life. The customer service is ATROCIOUS. I have never been treated so poorly in my life. The workers sit there and talk to one another about their customers right in front of them!!! They make you feel so insecure so that you'll want to come back and get "prettier". This is outrageous! I wouldn't have believed it, had I not witnessed it myself!!!! My own stylist was named Colleen, and she was chit-chatting with "Jen" the entire time! DO NOT DO IT!

0
★☆☆☆☆

This is THE WORST SALON & SPA i have ever been to in my life. The customer service is ATROCIOUS. I have never been treated so poorly in my life. The workers sit there and talk to one another about their customers right in front of them!!! They make you feel so insecure so that you'll want to come back and get "prettier". This is outrageous! I wouldn't have believed it, had I not witnessed it myself!!!! My own stylist was named Colleen, and she was chit-chatting with "Jen" the entire time! DO NOT DO IT!

Pros: nothing

Cons: staff

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My husband surprised me with an hour massage this past weekend. I left very disappointed. The masseuse did not massage my palms (hands), head, scalp, barely touched my feet. She did however take the time to put hot towels on my feet, which was nice. I expected a higher level of service. She even sat on the massage table next to me leaning on my leg when I was turned over. I was very uncomfortable when she did that. This place is over-rated. I never in my life skipped a tip but I felt obligated in this instance. I am going back to Hair Connection in Dearborn Hts for my next massage.

1
★☆☆☆☆

My husband surprised me with an hour massage this past weekend. I left very disappointed. The masseuse did not massage my palms (hands), head, scalp, barely touched my feet. She did however take the time to put hot towels on my feet, which was nice. I expected a higher level of service. She even sat on the massage table next to me leaning on my leg when I was turned over. I was very uncomfortable when she did that. This place is over-rated. I never in my life skipped a tip but I felt obligated in this instance. I am going back to Hair Connection in Dearborn Hts for my next massage.

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Spent over 200 for my 40th birthday. Staff was inexperienced. Massage therapist was weird. Felt completely uncomfortable. Esthetician used dripping wet warm towels that ran down my neck. Nail Tech spent more time talking about her problems than concentrating on the job she was doing. An extreme disappointment. I wouldn't recommend you spend a dime here!

0
★☆☆☆☆

Spent over 200 for my 40th birthday. Staff was inexperienced. Massage therapist was weird. Felt completely uncomfortable. Esthetician used dripping wet warm towels that ran down my neck. Nail Tech spent more time talking about her problems than concentrating on the job she was doing. An extreme disappointment. I wouldn't recommend you spend a dime here!

.

I was in desperate need for relaxation so I asked for a gift cert for a facial and massage for Christmas. My parents went ahead and got a gift cert for Mystique (my mom gets massages there). I was very disappointed with my facial. It felt like a dental appointment. I take good care of myself physically but honestly, my skin is NOT the first thing I think of daily. I got lectured on how I need to drink more water, use more moisturizer, exfoliate more often, and have this specialty eye treatment done to lessen my dark circles and tighten my collagen. I am 24 years old. I do NOT need to work on my eyes at this stage of the game! They're fine! I've never had that comment before. The esthetician was very pushy and snotty and frankly, I was more frustrated than relaxed for the majority of my facial. The facial itself was fine but her attitude and pushiness was less than desirable. I could've spent $65 in many better ways. I'm hopeful that my massage will go better!

2
★★☆☆☆

I was in desperate need for relaxation so I asked for a gift cert for a facial and massage for Christmas. My parents went ahead and got a gift cert for Mystique (my mom gets massages there). I was very disappointed with my facial. It felt like a dental appointment. I take good care of myself physically but honestly, my skin is NOT the first thing I think of daily. I got lectured on how I need to drink more water, use more moisturizer, exfoliate more often, and have this specialty eye treatment done to lessen my dark circles and tighten my collagen. I am 24 years old. I do NOT need to work on my eyes at this stage of the game! They're fine! I've never had that comment before. The esthetician was very pushy and snotty and frankly, I was more frustrated than relaxed for the majority of my facial. The facial itself was fine but her attitude and pushiness was less than desirable. I could've spent $65 in many better ways. I'm hopeful that my massage will go better!

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My mother, sister and I decided to have "girls" day at the spa. Mystique came highly recommended by a friend. We booked our appointments, had facials, massage, manicures and pedicures. Our services we wonderful !
We loved being able to sit together , have lunch and talk about our experience.
Everyone should have "girls" spa day...and this was a wonderful place to do it.

2
★★★★★

My mother, sister and I decided to have "girls" day at the spa. Mystique came highly recommended by a friend. We booked our appointments, had facials, massage, manicures and pedicures. Our services we wonderful !
We loved being able to sit together , have lunch and talk about our experience.
Everyone should have "girls" spa day...and this was a wonderful place to do it.

Pros: clean, professional staff, very attentive

Cons: none

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My husband purchased an online gift certificate for me for Valentines Day. What a WONDERFUL experience! My massage therapist was very warm and friendly and listened to all of my needs. And the pedicure...the best I've ever experienced. Thanks Mystique for making me feel so special.

2
★★★★★

My husband purchased an online gift certificate for me for Valentines Day. What a WONDERFUL experience! My massage therapist was very warm and friendly and listened to all of my needs. And the pedicure...the best I've ever experienced. Thanks Mystique for making me feel so special.

Pros: Great staff, Relaxing atmosphere

Cons: none

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Website doesn't work. Can't order anything. Giant ripoff. REad this thing I tried to submit to them on their "contact us" page using their online form:


"I am having a ridiculously hard time trying to order a gift certificate. Your website is confusing and errors out everytime I try to submit billing information. The tech support # I try to call says the # has been changed, then *that* number tells me the mailbox is full. I called the 313 # and there is no answer (it's 9:30pm, understandable) but there's no voicemail. I have no recourse right now and am frustrated. Please contact me ASAP to resolve this issue.

Guess what? Their page bombed! I couldn't even submit my comment! And now they have my credit card! Great! I can't wait to see what charges show up!

0
★☆☆☆☆

Website doesn't work. Can't order anything. Giant ripoff. REad this thing I tried to submit to them on their "contact us" page using their online form:


"I am having a ridiculously hard time trying to order a gift certificate. Your website is confusing and errors out everytime I try to submit billing information. The tech support # I try to call says the # has been changed, then *that* number tells me the mailbox is full. I called the 313 # and there is no answer (it's 9:30pm, understandable) but there's no voicemail. I have no recourse right now and am frustrated. Please contact me ASAP to resolve this issue.

Guess what? Their page bombed! I couldn't even submit my comment! And now they have my credit card! Great! I can't wait to see what charges show up!

Pros: Wouldn't know. Can't contact them.

Cons: Worthless customer service & website.

.

Very noisy and not conducive to relaxation.
The traffic is very close to the "spa".
Some parts of the "spa" have a musty smell.
Unprofessional workers with limited experience.

1
★★☆☆☆

Very noisy and not conducive to relaxation.
The traffic is very close to the "spa".
Some parts of the "spa" have a musty smell.
Unprofessional workers with limited experience.

Pros: Easy to find

Cons: Musty, Unprofessional, Expensive

.

On a whim, I decided to pamper myself and get a manicure, pedicure and trim. Mystique happened to be the first place I drove by and I took it as a good sign that they have a "walk-ins welcome" sign. However, I was told quite rudely by the girl at the front desk that they weren't taking walk-ins. I thought maybe they had forgotten to take down the sign since they were pretty busy and as I went to mention it, she abruptly cut me off and left me standing at the desk with my mouth hanging open. She didn't even bother asking if I wanted to book an appointment for another time. I was appalled at being treated this way so I left in search of another day spa. A couple of weeks later, I was chatting with a friend and she mentioned the same thing happened to her so it was definitely not a one-time occurrence.

2
★★☆☆☆

On a whim, I decided to pamper myself and get a manicure, pedicure and trim. Mystique happened to be the first place I drove by and I took it as a good sign that they have a "walk-ins welcome" sign. However, I was told quite rudely by the girl at the front desk that they weren't taking walk-ins. I thought maybe they had forgotten to take down the sign since they were pretty busy and as I went to mention it, she abruptly cut me off and left me standing at the desk with my mouth hanging open. She didn't even bother asking if I wanted to book an appointment for another time. I was appalled at being treated this way so I left in search of another day spa. A couple of weeks later, I was chatting with a friend and she mentioned the same thing happened to her so it was definitely not a one-time occurrence.

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.

For the past 3 years I've been trying different salons to find someone able to cut/color/style my hair to fit my personality. I've allowed all to perform whatever he/she felt necessary. All were mediocre at best. I allowed Erin at Mystique the same opportunity. He absolutely & without match knocked my socks off!!! It's been 6 weeks and my hair still looks fabulous!! To top it off...I'm able to style it as he did! Now that's amazing to me. I love my hair and am scheduling another appointment for next week to have it trimmed. THANK YOU!!!

2
★★★★☆

For the past 3 years I've been trying different salons to find someone able to cut/color/style my hair to fit my personality. I've allowed all to perform whatever he/she felt necessary. All were mediocre at best. I allowed Erin at Mystique the same opportunity. He absolutely & without match knocked my socks off!!! It's been 6 weeks and my hair still looks fabulous!! To top it off...I'm able to style it as he did! Now that's amazing to me. I love my hair and am scheduling another appointment for next week to have it trimmed. THANK YOU!!!

Pros: talented, classy, thorough

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I thought I would treat myselft for a pedicure and haircut. I had to wait 30 minutes for my pedicure appointment- the woman did not say one word to me the whole time, not even an apology. She then made me late for the haircut, which I was not impressed with at all.

2
★★☆☆☆

I thought I would treat myselft for a pedicure and haircut. I had to wait 30 minutes for my pedicure appointment- the woman did not say one word to me the whole time, not even an apology. She then made me late for the haircut, which I was not impressed with at all.

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OK, they have a sign in their window that says walk ins welcome, so I walked in. The parking lot was full, so I did figure I would have to wait a while to get my hair done, but that was OK. I walked up to the front desk, and asked if I could get in that day for my hair, and she rudely said that they never can accomidate walk ins, and everyone had to make an appointment. I asked about the sign in the window, and she rudely explained that was not for me! I would NOT recommend this salon, simply on her rudeness, snobby attitude, and service!

2
★★☆☆☆

OK, they have a sign in their window that says walk ins welcome, so I walked in. The parking lot was full, so I did figure I would have to wait a while to get my hair done, but that was OK. I walked up to the front desk, and asked if I could get in that day for my hair, and she rudely said that they never can accomidate walk ins, and everyone had to make an appointment. I asked about the sign in the window, and she rudely explained that was not for me! I would NOT recommend this salon, simply on her rudeness, snobby attitude, and service!

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I'm very dissapointed I called the salon to make an appointment and was proply put on hold and left on hold for the next ten minutes. Needless to say I won't be calling back.

0
★☆☆☆☆

I'm very dissapointed I called the salon to make an appointment and was proply put on hold and left on hold for the next ten minutes. Needless to say I won't be calling back.

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My family purchased a gift certificate for my Sister this year. She has not stopped talking about what a wonderful day she had at Mystique. She felt that she was treated like a Queen. She Loved all of her services. Thank You Mystique Staff!!! For Making Her feel So Special.

2
★★★★★

My family purchased a gift certificate for my Sister this year. She has not stopped talking about what a wonderful day she had at Mystique. She felt that she was treated like a Queen. She Loved all of her services. Thank You Mystique Staff!!! For Making Her feel So Special.

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As I walked into Mystique Day Spa...I immediately noticed the calm, relaxed atmosphere. I was greeted warmly and offered a beverage. The service was exceptional. The staff was warm, friendly and extremely helpful. I have been to many other "high end" salons in the metro Detroit area and this was by far the BEST! The slogan is " the way you feel is about to change" and they were right...I left feeling rejuvenated and renewed...thank you Mystique Day Spa.

2
★★★★★

As I walked into Mystique Day Spa...I immediately noticed the calm, relaxed atmosphere. I was greeted warmly and offered a beverage. The service was exceptional. The staff was warm, friendly and extremely helpful. I have been to many other "high end" salons in the metro Detroit area and this was by far the BEST! The slogan is " the way you feel is about to change" and they were right...I left feeling rejuvenated and renewed...thank you Mystique Day Spa.

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I used Mystique for an hour massage. The atmosphere was robust, and the therapist was very good, and courteous.

2
★★★★☆

I used Mystique for an hour massage. The atmosphere was robust, and the therapist was very good, and courteous.

 

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