Utica Van Dyke Services

★★★☆☆

About Utica Van Dyke Services

Automotive

Automotive
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Last night my car broke down on M 59 and Dequindre the driver told me on the phone it would be 45 minutes to an hour he showed up in
20 minutes I was so happy because I was freezing he loaded
My car up and towed me home. For 55 dollars

5
★★★★★

Last night my car broke down on M 59 and Dequindre the driver told me on the phone it would be 45 minutes to an hour he showed up in
20 minutes I was so happy because I was freezing he loaded
My car up and towed me home. For 55 dollars

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First of all, I've never done business with Utica Van Dyke Service and I never will. They were forced into my life during the evening rush hour on northbound Van Dyke south of 18 Mile. That's where I was stopped in bumper to bumper traffic and their red flat bed wrecker with logo and phone number clear as day and license plate MI AA50439 clipped my driver's side rear bumper. The driver misjudged and thought he had enough clearance to make it out behind me. He didn't. I prepared to get out and begin the accident report but he barreled away into the southbound turnaround and sped off. No stopping and I was too gridlocked to follow. I went home to call and handle things civily but the manager Dan just blew me off and never returned any calls. So now I'm investing time in police reports, negative reviews, and BBB complaints.

1
★☆☆☆☆

First of all, I've never done business with Utica Van Dyke Service and I never will. They were forced into my life during the evening rush hour on northbound Van Dyke south of 18 Mile. That's where I was stopped in bumper to bumper traffic and their red flat bed wrecker with logo and phone number clear as day and license plate MI AA50439 clipped my driver's side rear bumper. The driver misjudged and thought he had enough clearance to make it out behind me. He didn't. I prepared to get out and begin the accident report but he barreled away into the southbound turnaround and sped off. No stopping and I was too gridlocked to follow. I went home to call and handle things civily but the manager Dan just blew me off and never returned any calls. So now I'm investing time in police reports, negative reviews, and BBB complaints.

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Worst service ever. When I went to get my car out of impound due to prior accident they gave me such a hard time. When we called another towing company to get my car out they refused to be on utica van dyke towings property. They where the worst. Every one I have talked to said that they had horrible service.

1
★☆☆☆☆

Worst service ever. When I went to get my car out of impound due to prior accident they gave me such a hard time. When we called another towing company to get my car out they refused to be on utica van dyke towings property. They where the worst. Every one I have talked to said that they had horrible service.

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Had my car towed their for a no start. Told me they would be their in 60mins and didn't get there for two hours saying they had to take other calls ahead of mine. Charged me $120 to tow my car 6 miles to their shop. I didn't get a phone call for 2 days and they said I needed a new battery. 2 days for a battery!!! Thats insane! Then they said it would cost $185 to put my battery in. I asked why it was expensive and they said "I do this for a living and I dont need to explain every little detail to you." Never going back...

0
★☆☆☆☆

Had my car towed their for a no start. Told me they would be their in 60mins and didn't get there for two hours saying they had to take other calls ahead of mine. Charged me $120 to tow my car 6 miles to their shop. I didn't get a phone call for 2 days and they said I needed a new battery. 2 days for a battery!!! Thats insane! Then they said it would cost $185 to put my battery in. I asked why it was expensive and they said "I do this for a living and I dont need to explain every little detail to you." Never going back...

Pros: Can almost understand thier english...

Cons: Rude, Late, Over Priced, No Idea what they are doing

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Terrible service, the towing driver was rude and dragged my car in park trying to wreck the transmission.
Never Never Never use this service.

1
★☆☆☆☆

Terrible service, the towing driver was rude and dragged my car in park trying to wreck the transmission.
Never Never Never use this service.

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Took my car in cause it wouldnt start. and all they charged me for was the towing, not for the labor or repair. It was only battery cables.............

4
★★★★☆

Took my car in cause it wouldnt start. and all they charged me for was the towing, not for the labor or repair. It was only battery cables.............

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.

My daughter who is a single mother on a very restricted income needed to have her car towed and looked at. They came and got it and when all it needed was a new battery cable they only charged her for the towing and replaced the cable for FREE. You won't find many companies today that are that generous and honest. A gesture like this only creates goodwill in the business community which so many seem to have forgotten is important to gain and keep customers.

5
★★★★★

My daughter who is a single mother on a very restricted income needed to have her car towed and looked at. They came and got it and when all it needed was a new battery cable they only charged her for the towing and replaced the cable for FREE. You won't find many companies today that are that generous and honest. A gesture like this only creates goodwill in the business community which so many seem to have forgotten is important to gain and keep customers.

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