Somerset Cleaners & Shrt Lndry

★★☆☆☆
  • 2862 W Maple Rd

    Troy, MI 48084

    Map & Directions
  • 248-643-0807

About Somerset Cleaners & Shrt Lndry

Hours
Sat: 8am-6pm, Mon-Fri: 7am-8pm
1.7143 7
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THEY ARE HORRIBLE! DO NOT GIVE THEM YOUR CLOTHES! THEY DO NOT TAKE CARE OF YOUR CLOTHES AT ALL! I wish I would have read the review before taking my clothes there. They destroyed a dress of mine. They messed up a shirt. And generally everything came back worse than it looked before I put them in.

1
★☆☆☆☆

THEY ARE HORRIBLE! DO NOT GIVE THEM YOUR CLOTHES! THEY DO NOT TAKE CARE OF YOUR CLOTHES AT ALL! I wish I would have read the review before taking my clothes there. They destroyed a dress of mine. They messed up a shirt. And generally everything came back worse than it looked before I put them in.

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Stay away, they are awful. They messed up my shirt and pant and then refused to fix the problem. When I asked for my money back, they threw the garmets back at me and told me to get out. They have no concept of how to clean garments or on how to deal with customers.

1
★☆☆☆☆

Stay away, they are awful. They messed up my shirt and pant and then refused to fix the problem. When I asked for my money back, they threw the garmets back at me and told me to get out. They have no concept of how to clean garments or on how to deal with customers.

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Do your clothes a favor, go elsewhere. This place is expensive and ruins clothes. They donot know the first thing about the customer always being right. Hope they go bankrupt.

0
★☆☆☆☆

Do your clothes a favor, go elsewhere. This place is expensive and ruins clothes. They donot know the first thing about the customer always being right. Hope they go bankrupt.

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Awful service, awful people working there. I would STAY AWAY. They ruined my shirt and pant and threatened me when I wanted my money back. Also stated they would charge my credit card three times the amount to teach me a lesson.

0
★☆☆☆☆

Awful service, awful people working there. I would STAY AWAY. They ruined my shirt and pant and threatened me when I wanted my money back. Also stated they would charge my credit card three times the amount to teach me a lesson.

Pros: None

Cons: Bad service, rude, no concept of how to clean garments, no customer skills

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This company operates several locations under different names. They pick up from the various locations and then take clothing to their main location on Maple Rd. They lost my clothes for a day about a year ago. They renamed the location on Squirrel Rd. the $2.99 cleaners and I decided to try again. Used them for about 3 months and then they lost my clothes again. It has now been four weeks and they still haven't found them. I understand things happen but what has multiplied my frustration is that the owner will not return my calls. I spoke to him the day it happened and he was going to call me back on Monday. I never received a call and since have tried several times to contact. I now have to file with small claims court tomorrow. If they would have handled this like any normal ethical company then I would not be filing tomorrow. I used their Somerset location years ago when I lived in Troy. They market themselves as a high end cleaners but with this type of ownership I would STAY AWAY.

1
★☆☆☆☆

This company operates several locations under different names. They pick up from the various locations and then take clothing to their main location on Maple Rd. They lost my clothes for a day about a year ago. They renamed the location on Squirrel Rd. the $2.99 cleaners and I decided to try again. Used them for about 3 months and then they lost my clothes again. It has now been four weeks and they still haven't found them. I understand things happen but what has multiplied my frustration is that the owner will not return my calls. I spoke to him the day it happened and he was going to call me back on Monday. I never received a call and since have tried several times to contact. I now have to file with small claims court tomorrow. If they would have handled this like any normal ethical company then I would not be filing tomorrow. I used their Somerset location years ago when I lived in Troy. They market themselves as a high end cleaners but with this type of ownership I would STAY AWAY.

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1 out of 1 people found this review helpful.

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I visited them for the first time this week and I found them to be professional and friendly. Service was quick (dropped off late morning, picked up next day). 2 dry-cleaned silk shirts came out to $11 and change. Coupons can be found and free dry cleaning for your suit on your birthday.

3
★★★☆☆

I visited them for the first time this week and I found them to be professional and friendly. Service was quick (dropped off late morning, picked up next day). 2 dry-cleaned silk shirts came out to $11 and change. Coupons can be found and free dry cleaning for your suit on your birthday.

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I have used Somerset Cleaners a few times to have dry cleaning done. Their service is very quick, usually next day if you drop it off in time, and I have never had any problems with the clothes I have picked up. Another bonus: they always have coupons in local fliers so you should never have to pay full price. They also clean a suit for free on your birthday.

4
★★★★☆

I have used Somerset Cleaners a few times to have dry cleaning done. Their service is very quick, usually next day if you drop it off in time, and I have never had any problems with the clothes I have picked up. Another bonus: they always have coupons in local fliers so you should never have to pay full price. They also clean a suit for free on your birthday.

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0 out of 1 people found this review helpful.

 

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