810-694-4861
122 E Grand Blanc Rd Grand Blanc, MI 48439
Automotive Repair, Business Services, Water Well Drilling, Heating & Air Conditioning, Air Conditioning Contractors, Plumbers
| Recommended: | yes | 0 | no | 0 |
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Posted 08/25/09 | Report Abuse
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I had a clogged kitchen sink. When I pulled it apart I noticed the sewer drain had corroded. I called Blessing to get an opinion on if the pipe could be salvaged.
Long story short: guy shows up and takes a peak. Then he proceeds on doing a 45 minute hard sell on their $7.95 a month (or $95 cash) service plan, and how it would benefit my furnace (new), hot water heater (just flushed, nice and hot), and every other heat and water related part of my home. And I got detailed stories of Mr. Jones and Mrs. Smith, and how, without him, their washer hoses and drier vents would have led to something on the level of the apocolypse.
Somehow he eventually got back to my problem. I expected him to say I needed a basement up fix, and he didn't disappoint. Fine. But then I ask, "Is the pipe in good enough shape to fix?:" Yes.When a buddy and I put in the sink we also encountered some corrosion and had to chop off a couple inches. We cut it in about 10 minutes. He says he wants $335 to cut and reconnect (oh, and changing virtually new PVC "just to be safe"); that would be the equalalient of about $1800 an hour. And, that's not including his "non-negotiable" $275 fee for clearing the clog.
I told him I was insulted and he could leave. That's when he tried to up the $45 service call to $55, just like the previous writer.
Posted 01/08/09 | Report Abuse
2 out of 2 people found this review helpful.
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Blessing charged me when I requested a quote for a new well and pump. The way I see it, they should be happy to have the potential business and come out and make their pitch and a quote for free! They would not give me a quote over the phone and insisted that someone come out and look at my pump and well before they give me the quote. This is their way of getting the $45 dollar service call, which by the way, they tried to slip a $55 service call on me when they showed up. Their price was $3,600 more than who I ended up going with...that's gross overcharging, I don't care how good the service may be. Blessing must think consumers are dumb or maybe they make a fortune off the uninformed customers that come along.
Posted 11/07/08 | Report Abuse
2 out of 2 people found this review helpful.
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We felt, and were told by other businesses, that we were grossly overcharged for a service that Blessing performed. The company contacted me for a service quality call and I expressed my concern for the company policy of charging over $300 for a procedure that didn't solve our problem and left us no closer to solving the problem than we were before we called them. The caller was polite and offered to have someone else call me back. THE MAN THAT CALLED ME BACK was RUDE and very short with me making it very clear that his job was TO MAKE A PROFIT and he doesn't care what anyone else charges. It turned out we needed a new well and Blessing quoted us at over $2000 more than the if we went directly to the company that they subcontract through. That's an additional $2000 for Blessing to be the middle man. I feel USED and TAKEN ADVANTAGE OF because within the past six months I turned to Blessing for everything and sank approx. to $10000 in their company only to be treated this poorly and told that my business didn't matter to them. I know regret ever going with this company. I now wonder how overcharged I was in the past. THE WORST PART...they called me for my opinion. I was content with just sucking up the cost and moving on, but THEY CALLED ME to harass me about being unhappy with them. What kind of customer service is this?!
Posted 07/10/07 | Report Abuse
3 out of 3 people found this review helpful.
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There is only one word to describe them, Excellent !
We wanted to get a new furnice and they offered one of the lowest rates so we went with them.
I wasnt expecting much because of the price but the service was unbealievable. They worked with me and could not have been more friendly on setting up times to discuss options and then eventually the actual installation.
They were quick, cheap, nice, all that you could possibly expect. I have recomended them to a few other people who were in the market for their services and they also have experienced excellent service.
The furnice was great and so were they.
Posted 02/09/06 | Report Abuse
0 out of 1 people found this review helpful.
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We contacted Blessing in the Spring of this year to receive a "Spring Cleaning" on our air conditioner/heater. We pre-paid for this service, but because of time and family issues, we were never able to keep our appt. with them. To my amazement, they contacted us in July to complete the service. They were timely, friendly, and didn't try to sell me anything. He said our system worked great, and I was happy to have them. All in all it was a good deal with excellent follow through and customer service!
PROS: Committed, No Hard Sales
CONS: Rescheduled once
Posted 08/17/05 | Report Abuse
0 out of 1 people found this review helpful.
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