Sterling Heights Dodge Chrysler Jeep Ram

★★★☆☆
Serving the Community with Pride Since 1965
  • 40111 Van Dyke Ave

    Sterling Heights, MI 48313

    Map & Directions
  • 586-939-3900

Automotive

Automotive
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3.0 3
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Sterling Hts Dodge not only provided us with our best price over the phone for a new minivan, but ALL service work was completed on-time, as promised. This is our second vehicle from Sterling Hts. Dodge. My Doge Ram Lease is expiring and Sterling Hts. Dodge will be my first stop!!

PROS: Best Deal, Great Service, Company of Their Word
CONS: None!

5
★★★★★

Sterling Hts Dodge not only provided us with our best price over the phone for a new minivan, but ALL service work was completed on-time, as promised. This is our second vehicle from Sterling Hts. Dodge. My Doge Ram Lease is expiring and Sterling Hts. Dodge will be my first stop!!

PROS: Best Deal, Great Service, Company of Their Word
CONS: None!

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I had taken my Grand Caravan here for service several times, and each time I have had to bring the car back with the same or similar problems. Also, when I call for an appointment because of a problem with my car, they usually can't get me in for a few days, and then end up keeping the car at least one day.

One time after taking my car in because of an oil leak, I found the car smelled like oil. When I took it back to have them look at it, the engine was on fire. They repaired everything at no charge, but never actually explained to me what was wrong and why this happened.

On the positive side, though, they did give me a free rental vehicle while they were repairing it.

As far as leasing/purchasing a vehicle, when I needed a new car, they told me I didn't qualify for the "loyalty" bonus because although I owned a Dodge, I didn't lease it and that only applied to leased vehicles. So I got another dealer who did give me that deal, and got my new van from them.

PROS: Not much
CONS: Service is slow, not very trustworthy

2
★★☆☆☆

I had taken my Grand Caravan here for service several times, and each time I have had to bring the car back with the same or similar problems. Also, when I call for an appointment because of a problem with my car, they usually can't get me in for a few days, and then end up keeping the car at least one day.

One time after taking my car in because of an oil leak, I found the car smelled like oil. When I took it back to have them look at it, the engine was on fire. They repaired everything at no charge, but never actually explained to me what was wrong and why this happened.

On the positive side, though, they did give me a free rental vehicle while they were repairing it.

As far as leasing/purchasing a vehicle, when I needed a new car, they told me I didn't qualify for the "loyalty" bonus because although I owned a Dodge, I didn't lease it and that only applied to leased vehicles. So I got another dealer who did give me that deal, and got my new van from them.

PROS: Not much
CONS: Service is slow, not very trustworthy

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While shopping for a truck I called and informed them I was comparing prices and rates available to me. They told me they would beat ANY deal another dealership could give me. WIthin 10 minutes of being at the dealership they told me to go somewhere else cause they couldn't beat the other rates I brought. Waste of my time.

2
★★☆☆☆

While shopping for a truck I called and informed them I was comparing prices and rates available to me. They told me they would beat ANY deal another dealership could give me. WIthin 10 minutes of being at the dealership they told me to go somewhere else cause they couldn't beat the other rates I brought. Waste of my time.

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